Act-On Software vs. SurveyLegend

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Act-On
Score 8.2 out of 10
Mid-Size Companies (51-1,000 employees)
Act-On is an adaptive marketing platform designed to drive personal and purposeful multi-channel marketing. Its foci are inbound and outbound marketing, for enabling a tighter alignment with sales and turning data into actionable insights.
$900
per month (starts at 2,500 active contacts)
SurveyLegend
Score 8.0 out of 10
N/A
SurveyLegend aims to help individuals and companies create mobile-friendly surveys. Users can create surveys on a computer or tablet device and customize the look of the survey. Data can be displayed with eye-catching and insightful graphics. SurveyLegend's advanced users can take advantage of unlimited features, company branding, white-label questionnaires, skip logic, branching, media-rich questions and more. Customers include L'Oréal, Universal, Harvard, Greenpeace, Airbnb,…
$0
per user
Pricing
Act-On SoftwareSurveyLegend
Editions & Modules
Professional
$900
per month (starts at 2,500 active contacts)
Enterprise
$2,000
per month ( starts at 2,500 active contacts)
Starter (for ever free)
$0
per user
Pro, monthly
$19
per user
Business, monthly
$39
per user
Legendary, monthly
$89
per user
Pro yearly, (save 25% with a yearly plan)
$170
per user
Business yearly, (save 25% with a yearly plan)
$300
per user
Legendary, yearly (save 25% with a yearly plan)
$780
per user
Offerings
Pricing Offerings
Act-OnSurveyLegend
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsThe Professional package starts at 2,500 active contacts, 3 marketing users, 50 sales users and 30,000 API calls per day. The Enterprise package starts at 2,500 active contacts, 6 marketing users, 100 sales users and 30,000 API calls per day. Annual contract required.SurveyLegend gives a 25 % discount on the yearly plans for everyone. We believe in being and doing good, so we also offer special discounts for educators and non-profit organizations that can be found here: https://www.surveylegend.com/pricing-education/ and https://www.surveylegend.com/pricing-ngo/
More Pricing Information
Features
Act-On SoftwareSurveyLegend
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Act-On Software
7.8
113 Ratings
0% above category average
SurveyLegend
-
Ratings
WYSIWYG email editor8.1112 Ratings00 Ratings
Dynamic content8.192 Ratings00 Ratings
Ability to test dynamic content7.292 Ratings00 Ratings
Landing pages8.1108 Ratings00 Ratings
A/B testing8.195 Ratings00 Ratings
Mobile optimization7.2103 Ratings00 Ratings
Email deliverability reporting8.1112 Ratings00 Ratings
List management8.1111 Ratings00 Ratings
Triggered drip sequences7.187 Ratings00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Act-On Software
8.1
113 Ratings
5% above category average
SurveyLegend
-
Ratings
Lead nurturing automation8.1104 Ratings00 Ratings
Lead scoring and grading8.1104 Ratings00 Ratings
Data quality management8.1102 Ratings00 Ratings
Automated sales alerts and tasks8.195 Ratings00 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Act-On Software
7.5
77 Ratings
1% below category average
SurveyLegend
-
Ratings
Calendaring6.88 Ratings00 Ratings
Event/webinar marketing8.176 Ratings00 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Act-On Software
8.1
71 Ratings
7% above category average
SurveyLegend
-
Ratings
Social sharing and campaigns8.169 Ratings00 Ratings
Social profile integration8.163 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Act-On Software
8.1
114 Ratings
8% above category average
SurveyLegend
-
Ratings
Dashboards8.1109 Ratings00 Ratings
Standard reports8.1112 Ratings00 Ratings
Custom reports8.184 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Act-On Software
7.9
107 Ratings
4% above category average
SurveyLegend
-
Ratings
API8.167 Ratings00 Ratings
Role-based workflow & approvals8.171 Ratings00 Ratings
Customizability8.189 Ratings00 Ratings
Integration with Salesforce.com8.165 Ratings00 Ratings
Integration with Microsoft Dynamics CRM8.136 Ratings00 Ratings
Integration with SugarCRM7.129 Ratings00 Ratings
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Act-On Software
-
Ratings
SurveyLegend
8.2
9 Ratings
6% above category average
Survey templates00 Ratings8.58 Ratings
Themes00 Ratings9.08 Ratings
Custom logo/branding00 Ratings7.07 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Act-On Software
-
Ratings
SurveyLegend
7.8
9 Ratings
9% below category average
Changes to live survey00 Ratings8.59 Ratings
Question design help00 Ratings8.59 Ratings
Multiple question types00 Ratings6.59 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Act-On Software
-
Ratings
SurveyLegend
9.0
7 Ratings
9% above category average
Survey logic flexibility00 Ratings9.07 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Act-On Software
-
Ratings
SurveyLegend
7.6
9 Ratings
6% below category average
Response tracking00 Ratings7.89 Ratings
Data export00 Ratings7.28 Ratings
Standard reports00 Ratings8.59 Ratings
Analytics00 Ratings6.89 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Act-On Software
-
Ratings
SurveyLegend
9.0
7 Ratings
8% above category average
Access controls00 Ratings10.06 Ratings
Compliance00 Ratings8.07 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Act-On Software
-
Ratings
SurveyLegend
7.2
7 Ratings
12% below category average
Vendor-offered crowdsourcing00 Ratings6.76 Ratings
Respondent restrictions00 Ratings7.77 Ratings
Best Alternatives
Act-On SoftwareSurveyLegend
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Vbout
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Score 9.6 out of 10
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Score 9.7 out of 10
Medium-sized Companies
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
Qualaroo
Qualaroo
Score 6.5 out of 10
Enterprises
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
PG Forsta HX Platform
PG Forsta HX Platform
Score 9.0 out of 10
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User Ratings
Act-On SoftwareSurveyLegend
Likelihood to Recommend
8.1
(219 ratings)
8.5
(9 ratings)
Likelihood to Renew
8.9
(112 ratings)
-
(0 ratings)
Usability
9.1
(32 ratings)
-
(0 ratings)
Availability
9.1
(14 ratings)
-
(0 ratings)
Performance
8.2
(13 ratings)
-
(0 ratings)
Support Rating
7.3
(39 ratings)
-
(0 ratings)
In-Person Training
8.7
(4 ratings)
-
(0 ratings)
Online Training
9.3
(16 ratings)
-
(0 ratings)
Implementation Rating
8.6
(22 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
6.4
(2 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
Act-On SoftwareSurveyLegend
Likelihood to Recommend
Act-On
Act-On simplifies the creation of landing pages, web forms, email campaigns, and other types of marketing automation. Designing a customer journey using the workflow builder (a nurturing flow) is possible. It is used in various ways and in a variety of contexts. Tactical's knowledgeable support team helped us unlock Act-On's potential for complex integrations and marketing campaigns. In some areas, it would be beneficial to improve functionality.
Read full review
SurveyLegend
For us, it is a good service and fulfills its services. Its main functions have allowed us to improve the quality of each of our services by delivering a survey to our clients with special and easy-to-use software and tools. It allows to receive analytics in order to solve problems in all areas in order to improve the organization. I recommend it because its main function is to create surveys but the information received there is possible to use throughout the company.
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Pros
Act-On
  • Establishes a simple but very decisive way of how to perform specialized marketing work.
  • It includes the monitoring of advertising networks or account management on digital platforms and social networks.
  • The support is solid; it takes all the suggestions and doubts I have regarding the software.
Read full review
SurveyLegend
  • Visual questions! Survey Legend was the only affordable software I could find that let me add images to questions easily and in a flow that made sense.
  • Live analytics! Super helpful for us when we were just starting our survey program, to be able to make sure the questions were formatted properly for example.
  • Lots of flexibility; any type of question I needed was available here.
Read full review
Cons
Act-On
  • The designer tools, especially for emails, were often difficult to use. The formatting of the text would be all over the place and change / refuse to change at random. Moving boxes around was shifty and sometimes nearly impossible. It just wasn't customizeable enough. No "undo" functionality either.
  • The only way to collect information expansively over time (there's a term Act-On uses for it, I can't recall) where it adds questions to the form each time a user fills it out, is if the person were to fill out the same form multiple times. I know this does happen for some websites/resources, but as a company that wanted to collect new information each time someone filled out any form, regardless of the resource or the URL, that was simply not an option, and that doesn't really make a lot of sense. I know it's not really possible to track someone but if they filled out the first part of the form and then it added new questions to answer, and then they submitted and got through the gating, that would actually be helpful.
  • There was no "trash can" of sorts in case you deleted something by mistake. This could be so stress-inducing if it was a major project. My coworker did this once, contacted Act-On, they couldn't even recover it.
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SurveyLegend
  • Improved correlation of the data between the analytics tool and the responses (i.e. it says 3 responses have been received, but only shows results for 2)
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Likelihood to Renew
Act-On
It's my single biggest asset in my current role. With limited resources, its enabled Anachron to punch well above our weight marketing wise and although we're still at the beginning of our journey I know the system can scale with us
Read full review
SurveyLegend
No answers on this topic
Usability
Act-On
It's good, but not quite brilliant. Some parts of the interface are still a bit outdated. The product has been evolving very fast, though, and I believe in a few months it will be up there with the best of them, interface wise as well.
Read full review
SurveyLegend
No answers on this topic
Reliability and Availability
Act-On
I have always found them quick to respond to my query by web inquiry. In those instances when I call, I have always reached help quickly. They are conscientious and skilled in discussing my concern and finding a solution to my problem. Other tech organizations should use Act-On as a model for top-notch customer service.
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SurveyLegend
No answers on this topic
Performance
Act-On
Great for the most part. Sometimes there are little lags, but that's likely because I'm requesting to see a lot of data at one time.
Read full review
SurveyLegend
No answers on this topic
Support Rating
Act-On
Since we start using Act-on for ourselves and our clients, we have been supported very well. Often we need to integrate with legacy systems and we find the support team on our side during the whole endeavor. Always asking if they can help us further, always willing to do a better job. The support of Act-On is one of the main differentiators
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SurveyLegend
No answers on this topic
In-Person Training
Act-On
Dan D. was great. He took the time to understand how I needed the program to run, and was very flexible to our special CRM setup.
Read full review
SurveyLegend
No answers on this topic
Online Training
Act-On
Act-On had a lot of resources, and their staff was great at answering any questions I had to make sure we got started on the right foot. Looking back, I would have preferred some additional training sessions since we didn't have any previous experience with Marketing Automation and best practices.
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SurveyLegend
No answers on this topic
Implementation Rating
Act-On
What impressed me most is that Act-On showed full committment in making our implementation successful, even when it required additional support from their team. This gave me a lot of warm and fuzzy feelings. Most other software software vendors are not anywhere close to being this responsive and effective
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SurveyLegend
No answers on this topic
Alternatives Considered
Act-On
Act-On is easier to use than Marketo, but not as visually appealing and user-friendly as HubSpot. It's much better than Pardot, as Pardot feel clunky every step of the way. SharpSpring is comparable because of its price point but surpasses Act-On in its tools and intuitive interface. We selected Act-On because of the pricing model and thought all things would be close to parity with other options. It depends on the team you have. If you have developers and a marketing team that knows some html/css, you can get by with Act-On.
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SurveyLegend
Better graphics and easier to use. I also don't feel like they are trying to nickel and dime me.
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Scalability
Act-On
Before I feel like I need more features, the Act-On customer service reps are contacting me telling about new features as part of my account.
Read full review
SurveyLegend
No answers on this topic
Return on Investment
Act-On
  • With the Automated Series, we were able to put in place campaigns that generated revenue that took no time to continue running once set up. This was a positive feature allowing employees to work on another project while the campaign ran on their own.
Read full review
SurveyLegend
  • It will make it easier to know who is interested
  • Without the individual analysis, I will find it harder to schedule an appointment
  • The image is very helpful for brand management
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ScreenShots

Act-On Screenshots

Screenshot of List Segmentation - Segmentation using behavioral, demographic and/or firmographic dataScreenshot of the Quickstart PageScreenshot of Landing Page Composer - landing pages are designed with a drag and drop function

SurveyLegend Screenshots

Screenshot of Brand your questionnaire, design the questionnaire, choose from 100+ themes upload your own and enjoy the changes being updated and shown in real-time.Screenshot of All surveys, forms and polls look great on what ever device they are presented on.Screenshot of You can create responsive questionnaires, using more than 20 different question types.You can create responsive questionnaires, using more than 20 different question types.Screenshot of In the create step you make the entire questionnaire. Click or drag and drop the question type you want and create the survey you need.Screenshot of All data collected can be viewed on our Live Analytics page. We present the feedback in beautiful charts that are easy to read and act on, no apps needed just a modern browser.Screenshot of Create on your tablet or computer no apps needed just a modern browser.