What users are saying about
Top Rated
374 Ratings
Top Rated
374 Ratings
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Score 7.3 out of 100
8 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Act-On

Act-On is well suited for your business if you have a lot of contacts and are averse to the pay by the contact model of competing marketing automation software. Act-On charges by emails sent, not by how many contacts are in the database, so it makes it a great place to store everything, even if you aren't engaging with some of those contacts
Kyle Moloo | TrustRadius Reviewer

Technolutions Slate

I am not an end-user but use Slate as an "outsider" since I'm in IT. I use it to verify data coming to and from our SIS PeopleSoft Campus Solutions. That being said, I think it is robust and easy for most to use. It is clearly seen as the "Best in Breed" for CRM/Recruiting/Admissions systems. I am a firm believer in going with such systems. There are strength and power in numbers. Technolutions is rather nimble and responsive with updates and addressing needs.
Michele Thibodeau | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Act-On
7.7
Technolutions Slate
WYSIWYG email editor
Act-On
7.4
Technolutions Slate
Dynamic content
Act-On
6.9
Technolutions Slate
Ability to test dynamic content
Act-On
7.1
Technolutions Slate
Landing pages
Act-On
7.5
Technolutions Slate
A/B testing
Act-On
7.3
Technolutions Slate
Mobile optimization
Act-On
8.2
Technolutions Slate
Email deliverability reporting
Act-On
8.1
Technolutions Slate
List management
Act-On
8.5
Technolutions Slate
Triggered drip sequences
Act-On
8.2
Technolutions Slate

Lead Management

Act-On
7.8
Technolutions Slate
Lead nurturing
Act-On
8.3
Technolutions Slate
Lead scoring and grading
Act-On
8.1
Technolutions Slate
Data quality management
Act-On
7.1
Technolutions Slate
Automated sales alerts and tasks
Act-On
7.6
Technolutions Slate

Campaign Management

Act-On
7.5
Technolutions Slate
Calendaring
Act-On
6.8
Technolutions Slate
Event/webinar marketing
Act-On
8.2
Technolutions Slate

Social Media Marketing

Act-On
6.2
Technolutions Slate
Social sharing and campaigns
Act-On
6.4
Technolutions Slate
Social profile integration
Act-On
5.9
Technolutions Slate

Reporting & Analytics

Act-On
7.0
Technolutions Slate
Dashboards
Act-On
7.2
Technolutions Slate
Standard reports
Act-On
7.4
Technolutions Slate
Custom reports
Act-On
6.3
Technolutions Slate

Platform & Infrastructure

Act-On
7.9
Technolutions Slate
API
Act-On
6.9
Technolutions Slate
Role-based workflow & approvals
Act-On
7.6
Technolutions Slate
Customizability
Act-On
7.1
Technolutions Slate
Integration with Salesforce.com
Act-On
8.3
Technolutions Slate
Integration with Microsoft Dynamics CRM
Act-On
8.4
Technolutions Slate
Integration with SugarCRM
Act-On
8.8
Technolutions Slate

Sales Force Automation

Act-On
Technolutions Slate
7.6
Customer data management / contact management
Act-On
Technolutions Slate
6.7
Workflow management
Act-On
Technolutions Slate
7.6
Territory management
Act-On
Technolutions Slate
9.9
Opportunity management
Act-On
Technolutions Slate
5.9
Integration with email client (e.g., Outlook or Gmail)
Act-On
Technolutions Slate
7.1
Contract management
Act-On
Technolutions Slate
10.0
Interaction tracking
Act-On
Technolutions Slate
5.9
Channel / partner relationship management
Act-On
Technolutions Slate
7.5

Customer Service & Support

Act-On
Technolutions Slate
6.5
Case management
Act-On
Technolutions Slate
6.6
Call center management
Act-On
Technolutions Slate
6.4
Help desk management
Act-On
Technolutions Slate
6.4

Marketing Automation

Act-On
Technolutions Slate
7.5
Lead management
Act-On
Technolutions Slate
7.5
Email marketing
Act-On
Technolutions Slate
7.5

CRM Project Management

Act-On
Technolutions Slate
6.0
Task management
Act-On
Technolutions Slate
6.3
Billing and invoicing management
Act-On
Technolutions Slate
6.1
Reporting
Act-On
Technolutions Slate
5.8

CRM Reporting & Analytics

Act-On
Technolutions Slate
7.7
Forecasting
Act-On
Technolutions Slate
7.9
Pipeline visualization
Act-On
Technolutions Slate
7.5
Customizable reports
Act-On
Technolutions Slate
7.8

Customization

Act-On
Technolutions Slate
7.5
Custom fields
Act-On
Technolutions Slate
8.3
Custom objects
Act-On
Technolutions Slate
8.3
Scripting environment
Act-On
Technolutions Slate
6.1
API for custom integration
Act-On
Technolutions Slate
7.0

Security

Act-On
Technolutions Slate
5.5
Single sign-on capability
Act-On
Technolutions Slate
2.7
Role-based user permissions
Act-On
Technolutions Slate
8.4

Social CRM

Act-On
Technolutions Slate
7.9
Social data
Act-On
Technolutions Slate
7.6
Social engagement
Act-On
Technolutions Slate
8.2

Integrations with 3rd-party Software

Act-On
Technolutions Slate
8.3
Marketing automation
Act-On
Technolutions Slate
6.7
Compensation management
Act-On
Technolutions Slate
10.0

Platform

Act-On
Technolutions Slate
7.5
Mobile access
Act-On
Technolutions Slate
7.5

Pros

Act-On

  • Act-On's customer service is exceptional, they are quick and thorough when you are needing help. For example, we could not figure out how to automate a birthday date for our birthday campaign and the representative was able to walk through the process with myself and another team member. This is a strength of Act-On because many other companies do not have customer services that will speak with you, they direct you to blogs or informational sessions.
  • The landing pages that Act-On has created for use on the web is exceptional. The formatting is very user-friendly and the templates are great to navigate. The landing pages allow you to make the page fit whatever campaign or reason you are in need of. This is a strength of Act-On because the landing pages resolve the issue of having to create actual web pages.
  • The spam feature of Act-On's emails is a great add on. This feature allows you to test how the spam alerts are triggered in your email and how you can fix it. This has helped many emails be developed in a way so that they reach many more people than they would have without this feature. many other programs do not have this feature.
Danielle Armour | TrustRadius Reviewer

Technolutions Slate

  • Allows user to maintain good track of communication that one is having with the customer.
  • Allows the creation of specific queries that we can use to reach students in a more unique way,
  • It is extremely user-friendly!
Anonymous | TrustRadius Reviewer

Cons

Act-On

  • Landing Page Design. The drag and drop builder is OK. But it feels very limited for someone who has a good knowledge of HTML, CSS, Javascript, etc. Inevitably, there will be something that you simply can't do in Act-On that you could do in a standard web design environment.
  • No Server Side Scripts. There isn't any way to retrieve data in your lists and add it to a landing page. Basically, you can't use any data stored in an Act-On list and add it to a landing page.
  • It's limited. There is simply some data you can't pull from Act-On and into a 3rd Party Reporting app.
Dave Moll | TrustRadius Reviewer

Technolutions Slate

  • Probably just the aesthetics of layout.
  • The layout and user friendliness of the mobile app.
  • As much as I love their organic marketing strategy, I would love marketing material to share with other schools while I'm on the road. [Youtube demo, clean social media channels, etc]
Iliana Hernandez | TrustRadius Reviewer

Likelihood to Renew

Act-On

Act-On 8.9
Based on 112 answers
It's my single biggest asset in my current role. With limited resources, its enabled Anachron to punch well above our weight marketing wise and although we're still at the beginning of our journey I know the system can scale with us
Damian Leslie | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Usability

Act-On

Act-On 9.1
Based on 32 answers
It's good, but not quite brilliant. Some parts of the interface are still a bit outdated. The product has been evolving very fast, though, and I believe in a few months it will be up there with the best of them, interface wise as well.
Diogo Cabral | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Reliability and Availability

Act-On

Act-On 9.1
Based on 14 answers
This product has never been down when I needed it
Ian Nate | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Performance

Act-On

Act-On 8.2
Based on 13 answers
It takes a few minutes to sync with Salesforce (SFDC) but other than that its pretty fast and I have not noticed a large lag at any point thus far.
Vinny Poliseno | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Support Rating

Act-On

Act-On 7.3
Based on 39 answers
Since we start using Act-on for ourselves and our clients, we have been supported very well. Often we need to integrate with legacy systems and we find the support team on our side during the whole endeavor. Always asking if they can help us further, always willing to do a better job. The support of Act-On is one of the main differentiators
Harold Klaassen | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

In-Person Training

Act-On

Act-On 8.7
Based on 4 answers
My Account Manager has led me through countless amounts of training on the product as a whole and through some of my integrations.
Vinny Poliseno | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Online Training

Act-On

Act-On 9.3
Based on 16 answers
Act-On had a lot of resources, and their staff was great at answering any questions I had to make sure we got started on the right foot. Looking back, I would have preferred some additional training sessions since we didn't have any previous experience with Marketing Automation and best practices.
Carrie Scheetz | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Implementation Rating

Act-On

Act-On 8.6
Based on 22 answers
What impressed me most is that Act-On showed full committment in making our implementation successful, even when it required additional support from their team. This gave me a lot of warm and fuzzy feelings. Most other software software vendors are not anywhere close to being this responsive and effective
Prabal Roy | TrustRadius Reviewer

Technolutions Slate

No score
No answers yet
No answers on this topic

Alternatives Considered

Act-On

HubSpot's pricing tiers are much cheaper in some cases, and they provide some of the tools that are included with Act-On Software's premium tiers. I believe Act-On has more versatility in tracking conversion and other rates out-of-the-box compared HubSpot, which is why we chose Act-On for our production metrics and have continued using their products.
Fedor Paretsky | TrustRadius Reviewer

Technolutions Slate

We used Ellucian recruit that is based on Microsoft Dynamics, I must say that Slate is much simpler to use and navigate for everyday user. While Dynamics is very powerful and robust tool it is really hard to navigate and keep track of campaigns and prospects. Slate is simplified version of dynamics and better suited for users who are in higher ed, while dynamics is more for "sales" in enterprise world. Education world is different.
Anonymous | TrustRadius Reviewer

Return on Investment

Act-On

  • Increased employee efficiency for sure, I am able to churn out so many more emails than if I did it manually.
  • Better customer service - we honor opt-outs and unsubscribes automatically, ensuring that our prospects do not receive any more emails than they want.
  • ROI - the ability to schedule emails and plan ahead helps us stay on top of our marketing calendar and produce more marketing messages, leading to more sales. Well worth the investment.
Paloma Nazar | TrustRadius Reviewer

Technolutions Slate

  • Slate has allowed our Admissions Department to use more forecasting tools to plan their strategies.
Michele Thibodeau | TrustRadius Reviewer

Screenshots

Pricing Details

Act-On

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Act-On Editions & Modules

Edition
Professional$9001
Enterprise$2,0002
  1. per month (starts at 2,500 active contacts)
  2. per month ( starts at 2,500 active contacts)
Additional Pricing Details
The Professional package starts at 2,500 active contacts, 3 marketing users, 50 sales users and 30,000 API calls per day. The Enterprise package starts at 2,500 active contacts, 6 marketing users, 100 sales users and 30,000 API calls per day. Annual contract required.

Technolutions Slate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Technolutions Slate Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Act-On
7.8
Technolutions Slate
8.1

Likelihood to Renew

Act-On
8.9
Technolutions Slate

Usability

Act-On
9.1
Technolutions Slate

Reliability and Availability

Act-On
9.1
Technolutions Slate

Performance

Act-On
8.2
Technolutions Slate

Support Rating

Act-On
7.3
Technolutions Slate

In-Person Training

Act-On
8.7
Technolutions Slate

Online Training

Act-On
9.3
Technolutions Slate

Implementation Rating

Act-On
8.6
Technolutions Slate

Scalability

Act-On
9.1
Technolutions Slate

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