What users are saying about

Actiance

2 Ratings

Falcon.io

21 Ratings

Actiance

2 Ratings
Score 7.5 out of 101

Falcon.io

21 Ratings
Score 8.6 out of 101

Add comparison

Likelihood to Recommend

Actiance

This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
No photo available

Falcon.io

Really great for consolidating and reviewing schedule across channels and for community management. Not great for managing several communities managers in terms of accountability and performance tracking.
No photo available

Feature Rating Comparison

Listening/monitoring

Actiance
Falcon.io
8.4
Boolean keyword searches
Actiance
Falcon.io
9.0
Filtering out noise/spam
Actiance
Falcon.io
8.8
Sentiment analysis
Actiance
Falcon.io
7.0
Broad channel coverage
Actiance
Falcon.io
8.8

Publishing

Actiance
Falcon.io
9.3
Content planning and scheduling
Actiance
Falcon.io
8.6
Audience targeting
Actiance
Falcon.io
9.0
Content optimization
Actiance
Falcon.io
9.8
Workflow management
Actiance
Falcon.io
9.8

Engagement

Actiance
Falcon.io
7.9
Automated routing and prioritization
Actiance
Falcon.io
9.0
Customer interaction histories
Actiance
Falcon.io
7.7
Bulk actions
Actiance
Falcon.io
6.8

Marketing

Actiance
Falcon.io
8.9
Lead generation
Actiance
Falcon.io
7.5
Content marketing
Actiance
Falcon.io
10.0
Paid media management
Actiance
Falcon.io
9.0
Campaigns and promotions
Actiance
Falcon.io
9.0

Channel coverage/integration

Actiance
Falcon.io
9.4
Twitter
Actiance
Falcon.io
9.9
Facebook
Actiance
Falcon.io
9.9
LinkedIn
Actiance
Falcon.io
9.8
Google+
Actiance
Falcon.io
9.9
Instagram
Actiance
Falcon.io
8.2
YouTube
Actiance
Falcon.io
9.0

Reporting/analytics

Actiance
Falcon.io
5.3
Campaign success analytics
Actiance
Falcon.io
5.0
Real-time tracking
Actiance
Falcon.io
6.4
Competitor analysis
Actiance
Falcon.io
4.6

Account management

Actiance
Falcon.io
8.8
Role-based user permissions & privileges
Actiance
Falcon.io
9.0
Mobile access
Actiance
Falcon.io
8.6

Pros

  • Filtering capabilities for both URL and Social Media were easy to implement and manage by the security team. These features allow you to grant or deny access to various user groups as needed all the way to an individual grant or deny. It offers a vary large robust list of configuration options.
  • If you have a need for storing and later discovering Instant Messaging conversations or even messaging in social media then this is the tool to deploy. At that time when we chose this product, none of the other products were capable of meeting the feature set that Actiance offered.
  • Ease of deployment. Its abilities for integration with LDAP and Active directory give a wide set of deployment options.
No photo available
  • Bulk upload for FB and TW. We post 4-5 times per day, per channel in some cases.
  • Scheduling. Very convenient to see everything aggregated into a calendar view.
  • Community management. Engage is probably one of the strongest modules. It aggregates everything from all channels.
No photo available

Cons

  • Its configuration options were very large and required a good deal of time to learn all of the various settings.
No photo available
  • Better support for Instagram community management. We'd like to be able to reply directly to comments.
  • Instagram bulk upload. This is a big channel for us, so we'd love to be able to bulk upload. It would save us a lot of time.
  • Platform speed. Occasional lag, especially in Engage.
No photo available

Likelihood to Renew

Actiance8.1
Based on 2 answers
Its not often that you come across a platform that is as easy to deploy as this one was. Once deployed it is an easy configure and forget appliance, but then you wouldn't get to benefit from its many other available features.
No photo available
Falcon.io6.3
Based on 3 answers
I've only recently worked with this tool.
Sabine Hollegien profile photo

Alternatives Considered

This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
No photo available
Falcon offers more options. But when I want to give mentions in an update I use Hootsuite.
Sabine Hollegien profile photo

Return on Investment

  • Faster investigative work has led to increased employee efficiency when working on security investigations.
No photo available
  • Increased efficiency.
  • More Leads in case of a better evaluation.
  • Tool to produce landing pages (Newsletter application/ Sweepstakes).
Philipp Schwarz profile photo

Screenshots

Pricing Details

Actiance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Falcon.io

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
Falcon.io offers two service packages to suit company size and social needs: Pro and Premium. These offer varying services and support levels.