What users are saying about

Actiance

2 Ratings

Zoho Social

72 Ratings

Actiance

2 Ratings
Score 7.5 out of 101

Zoho Social

72 Ratings
Score 7.5 out of 101

Add comparison

Likelihood to Recommend

Actiance

This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
No photo available

Zoho Social

Zoho Social is well suited because of robust features and functionality and a very fair price point for start-ups or small businesses looking for an effective way to proactively manage their social media presence. It is less well suited for a larger business that desires a greater level of automation from their social media platform
Justin Angelson, Digital and AI Solution Expert profile photo

Feature Rating Comparison

Listening/monitoring

Actiance
Zoho Social
7.7
Sentiment analysis
Actiance
Zoho Social
7.2
Broad channel coverage
Actiance
Zoho Social
8.1

Publishing

Actiance
Zoho Social
7.1
Content planning and scheduling
Actiance
Zoho Social
7.7
Audience targeting
Actiance
Zoho Social
6.8
Content optimization
Actiance
Zoho Social
6.8

Engagement

Actiance
Zoho Social
7.2
Automated routing and prioritization
Actiance
Zoho Social
7.3
Customer interaction histories
Actiance
Zoho Social
7.2

Marketing

Actiance
Zoho Social
7.5
Lead generation
Actiance
Zoho Social
7.5
Content marketing
Actiance
Zoho Social
7.5

Channel coverage/integration

Actiance
Zoho Social
8.3
Twitter
Actiance
Zoho Social
8.6
Facebook
Actiance
Zoho Social
8.7
LinkedIn
Actiance
Zoho Social
7.9
Google+
Actiance
Zoho Social
7.8
Instagram
Actiance
Zoho Social
8.5

Reporting/analytics

Actiance
Zoho Social
6.8
Campaign success analytics
Actiance
Zoho Social
6.9
Competitor analysis
Actiance
Zoho Social
6.7

Account management

Actiance
Zoho Social
7.3
Role-based user permissions & privileges
Actiance
Zoho Social
7.0
Mobile access
Actiance
Zoho Social
7.6

Pros

  • Filtering capabilities for both URL and Social Media were easy to implement and manage by the security team. These features allow you to grant or deny access to various user groups as needed all the way to an individual grant or deny. It offers a vary large robust list of configuration options.
  • If you have a need for storing and later discovering Instant Messaging conversations or even messaging in social media then this is the tool to deploy. At that time when we chose this product, none of the other products were capable of meeting the feature set that Actiance offered.
  • Ease of deployment. Its abilities for integration with LDAP and Active directory give a wide set of deployment options.
No photo available
  • Dashboard - command center for all your social media accounts in one place. Great info and statistics at a glance.
  • Interaction - Zoho Social allows you to interact with people directly in real time, on any of the connected networks without having to login to that specific social media site. This saves time and allows you to really get into a good flow of interacting on social.
  • Multiple Brands - if you have multiple businesses, different locations, or manage accounts for clients, Zoho Social provides a really great way to monitor, manage, and interact, all from one login, for all of them. Very nice functionality.
Justin Angelson, Digital and AI Solution Expert profile photo

Cons

  • Its configuration options were very large and required a good deal of time to learn all of the various settings.
No photo available
  • No iPad app version.
  • Just 5 main social networks (Facebook, Twitter, LinkedIn, Google Plus and Instagram).
Donatas Bubinas profile photo

Likelihood to Renew

Actiance8.1
Based on 2 answers
Its not often that you come across a platform that is as easy to deploy as this one was. Once deployed it is an easy configure and forget appliance, but then you wouldn't get to benefit from its many other available features.
No photo available
No score
No answers yet
No answers on this topic

Usability

No score
No answers yet
No answers on this topic
Zoho Social9.1
Based on 1 answer
We are really loving this tool for our business
Ira Moreland profile photo

Alternatives Considered

This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
No photo available
Compared to all 3 of the options listed above, which are good pieces of software in their own right, Zoho Social makes it much easier to actually respond and engage with people on social media. This creates better sentiment towards our brand, has surfaced leads, and business opportunities, as well as helped us keep our social media messaging consistent and professional
Justin Angelson, Digital and AI Solution Expert profile photo

Return on Investment

  • Faster investigative work has led to increased employee efficiency when working on security investigations.
No photo available
  • Convenience for team collaboration
  • Freedom from manual social media posting
  • Easy social monitoring
Donatas Bubinas profile photo

Screenshots

Pricing Details

Actiance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Actiance Editions & Modules
Actiance
Additional Pricing Details

Zoho Social

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Zoho Social Editions & Modules
Zoho Social
Edition
Free
$01
Standard
$102
Professional
$503
1. per user, per month
2. 2 users, per month
3. 5 users, per month
Additional Pricing Details
Add Ons Users at $10 / user / month Brands $10 / brand / month