What users are saying about

Networker

13 Ratings

Actifio Enterprise

3 Ratings
Score 8.5 out of 101

Networker

13 Ratings
Score 5.7 out of 101

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Likelihood to Recommend

Actifio Enterprise

Actifio is a good fit for anyone looking for draas or backup as a service with Bluechip.co.uk being able to tailor a solution to fit your need if you are a medium size business looking to protect over 20TB of source data on a mix of virtual and physical servers in your datacentre our hosted within our state of the art datacentres.
Peter Dawe profile photo

Networker

I would not recommend NetWorker to anyone for any reasons. It is huge, cumbersome, extremely problematic and EMC's support organization with rare exceptions is the worst in the industry. We have had nothing other than serious problems with it for three years, despite consistent attempts to get it working correctly. Every time an EMC engineer came on site (always someone different) that person would ask "Why did you do it this way? That's not the best way to do it." He/she would then change things to how they thought it should be set up (in direct contrast to what the previous EMC person had done and said). In other words, there are no consistent best practices across their support organization. This caused major issues for us, and left me extremely stressed knowing that there was no way in hell we could ever recover from a true disaster.
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Feature Rating Comparison

Data Center Backup

Actifio Enterprise
9.3
Networker
7.8
Universal recovery
Actifio Enterprise
9.0
Networker
7.0
Live recovery
Actifio Enterprise
9.0
Networker
6.5
Recovery verification
Actifio Enterprise
9.0
Networker
8.4
Business application protection
Actifio Enterprise
8.0
Networker
6.0
Multiple backup destinations
Actifio Enterprise
10.0
Networker
9.0
Incremental backup identification
Actifio Enterprise
10.0
Networker
8.5
Backup to the cloud
Actifio Enterprise
9.0
Networker
6.4
Deduplication and file compression
Actifio Enterprise
10.0
Networker
10.0
Snapshots
Actifio Enterprise
10.0
Networker
10.0
Flexible deployment
Actifio Enterprise
9.0
Networker
8.5
Management dashboard
Actifio Enterprise
8.0
Networker
6.5
Platform support
Actifio Enterprise
9.0
Networker
7.4
Retention options
Actifio Enterprise
10.0
Networker
8.0
Encryption
Actifio Enterprise
10.0
Networker
7.0

Pros

  • Reliable and easy to deploy backup solution with low administration overhead.
  • Fast backup solution with low impact on production systems as it backs them up.
  • Dedup and replication of backed up data between sites and with streamsnap very quick recovery on dr site.
  • Great customer support with quick response to changing demands.
Peter Dawe profile photo
  • When used with a Data Domain appliance, using either DDBOOST or a VTL, it is quick and does a wonderful job of deduplication. We have 2.3 PB stored on a 140 TB DD 4500. While this is expensive storage, the cost for 2+ PB would be even higher.
  • It does a good job of brick-level backups of Exchange mailboxes, and does so in very good time. A few hours backs up our entire organizations mailbox stores in a way that provides object level restore.
  • Used in combination with DPA (Data Protection Advisor), it has a very good reporting capability. DPA, however, requires more than just surface knowledge in order to get really good reports, and the DDOS changes can wreck havoc with customized reports.
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Cons

  • Single file restore has always been an issue but hopefully will be added soon.
  • Physical server backup restoring has always been tricky but achievable.
Peter Dawe profile photo
  • Networker's customer service could use a bit of improvement. While some problems are handled quickly, complex issues sometimes have limited responses with difficulty to escalate up the chain.
  • Networker prior to version 9 is using outdated policy configuration which tends to make some backup windows and obligations awkward.
  • Networker needs a bit better method for accommodating plugin integration with other applications, and better documentation on implementation of those modules.
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Likelihood to Renew

No score
No answers yet
No answers on this topic
Networker1.0
Based on 1 answer
There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
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Usability

No score
No answers yet
No answers on this topic
Networker1.0
Based on 1 answer
NetWorker has the clunkiest interface and unfriendliest CLI with which I have ever had to work. I spent three years hating this application because it took ALL of my time just to keep it running. Even then, I had no confidence in our ability to recover from a disaster because of its unreliability.
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Support

No score
No answers yet
No answers on this topic
Networker1.0
Based on 1 answer
EMC's support of NetWorker, with rare exceptions, was a nightmare. Their "follow the Sun" approach was a good concept, but did not work well for us. We spend huge amounts of time waiting for someone to get back to us after opening support tickets. When someone would get around to responding, English was usually not their first language. Consequently there was a lot of time spent saying, "Please repeat that. I didn't understand you." Initial responses were almost alway from someone who just wanted to email a link to a document to read--usually one that had nothing to do with the issue at hand--or would promise to contact us but would not follow through for days on end. Almost every time we had a serious issue it required phone calls and emails to support managers before a technician would even be assigned to a ticket. Horrible, horrible support experiences.
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Implementation

No score
No answers yet
No answers on this topic
Networker1.0
Based on 1 answer
How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
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Alternatives Considered

Actifio is quicker to deploy easier to manage and capacity plan with less components to keep patched.
Peter Dawe profile photo
Networker appears to be decent against NetBackup and Backup Exec as far as policy-based backup solutions are concerned and for stability. But it isn't as close to the virtualization layer as Veeam is and is not as feature rich as CommVault is, especially as it relates to integration with other applications.
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Return on Investment

  • We have managed to scale up the size of our environment without the need for extra admin overhead.
  • Over 99% backups complete.
  • Solution is robust and quick to scale to meet demands.
Peter Dawe profile photo
  • Networker has helped reduce risk of data loss. We have many compensating controls for business user level data but Networker has been helpful with full image recoveries. Sometimes an IT mistake can be hard to back out of and/or rebuilding from scratch isn't a good option. Networker has helped save lots of IT engineer's time in our company.
Josh Dix profile photo

Pricing Details

Actifio Enterprise

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Networker

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details