What users are saying about
5 Ratings
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Score 9.1 out of 100
14 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Action1 RMM

If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test
Anonymous | TrustRadius Reviewer

ASG-Remote Desktop

If multiple sets of credentials and User Directories are involved across the servers you're connecting to, this is a huge help in organizing them all and managing changes over time. Having multiple concurrent server connections in tabs instead of separate windows is also much more convenient. While we're only using RDP, there are multiple connection methods to facilitate a mixed environment.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

Action1 RMM
ASG-Remote Desktop
9.6
File transfer
Action1 RMM
ASG-Remote Desktop
8.0
Secure remote access with Smart Card authentication
Action1 RMM
ASG-Remote Desktop
10.0
Access to sleeping/powered-off computers
Action1 RMM
ASG-Remote Desktop
10.0
Over-the-Internet remote session
Action1 RMM
ASG-Remote Desktop
10.0
Remote management of servers & workstations
Action1 RMM
ASG-Remote Desktop
10.0
Remote Active Directory® management
Action1 RMM
ASG-Remote Desktop
10.0
Centralized management dashboard
Action1 RMM
ASG-Remote Desktop
8.4
Session record
Action1 RMM
ASG-Remote Desktop
10.0
Multi-platform remote control
Action1 RMM
ASG-Remote Desktop
10.0

Pros

Action1 RMM

  • Customer service and support team are easy to reach and response time is really fast
  • Interface is really user friendly and easy to use
Samuel Couturier | TrustRadius Reviewer

ASG-Remote Desktop

  • Organize remote desktop connections
  • Provide easy and fast connections
  • Backup and restore configurations
Tina Cline | TrustRadius Reviewer

Cons

Action1 RMM

  • Would appreciate two factor authentication via Google Authenticator or a similar app.
Gerrie Vosser | TrustRadius Reviewer

ASG-Remote Desktop

  • I'd like to be able to tag computers by criteria (ie location, function, etc) then be able to sort them in the left-hand pane.
Steve P | TrustRadius Reviewer

Alternatives Considered

Action1 RMM

Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.
Anonymous | TrustRadius Reviewer

ASG-Remote Desktop

ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!
Tina Cline | TrustRadius Reviewer

Return on Investment

Action1 RMM

  • ROI = Time saved for us.
  • The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.
Anonymous | TrustRadius Reviewer

ASG-Remote Desktop

  • Saves DevOps team time recovering from forgotten credentials.
  • Saves DevOps team time from recovering lost/misplaced connection info.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Action1 RMM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1

Action1 RMM Editions & Modules

Edition
Fully-functional Free Edition$01
All Features — Paid$12
  1. up to 50 endpoints
  2. per endpoint per month
Additional Pricing Details

ASG-Remote Desktop

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

ASG-Remote Desktop Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Action1 RMM
9.1
ASG-Remote Desktop
10.0

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