<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
52 Ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

GoToMyPC

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Action1 Cloud Remote Monitoring and Management Solution

If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test
Anonymous | TrustRadius Reviewer

GoToMyPC

I can access all my music and information whereever I am. If I'm practicing for a concert and find that a piece of music is not working well, I can access my "host" computer, print another piece of music that will work better. I have everything I need with only a little typing.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

Action1 Cloud Remote Monitoring and Management Solution
GoToMyPC
7.5
Screen sharing
Action1 Cloud Remote Monitoring and Management Solution
GoToMyPC
8.5
File transfer
Action1 Cloud Remote Monitoring and Management Solution
GoToMyPC
8.1
Instant message
Action1 Cloud Remote Monitoring and Management Solution
GoToMyPC
7.0
Secure remote access with Smart Card authentication
Action1 Cloud Remote Monitoring and Management Solution
GoToMyPC
8.8
Access to sleeping/powered-off computers
Action1 Cloud Remote Monitoring and Management Solution
GoToMyPC
7.8
Over-the-Internet remote session
Action1 Cloud Remote Monitoring and Management Solution
GoToMyPC
9.1
Initiate remote control from mobile
Action1 Cloud Remote Monitoring and Management Solution
GoToMyPC
6.3
Remote management of servers & workstations
Action1 Cloud Remote Monitoring and Management Solution
GoToMyPC
9.7
Remote Active Directory® management
Action1 Cloud Remote Monitoring and Management Solution
GoToMyPC
10.0
Centralized management dashboard
Action1 Cloud Remote Monitoring and Management Solution
GoToMyPC
6.3
Session record
Action1 Cloud Remote Monitoring and Management Solution
GoToMyPC
6.6
Annotations
Action1 Cloud Remote Monitoring and Management Solution
GoToMyPC
9.0
Monitoring and Alerts
Action1 Cloud Remote Monitoring and Management Solution
GoToMyPC
1.2
Multi-platform remote control
Action1 Cloud Remote Monitoring and Management Solution
GoToMyPC
7.0

Pros

Action1 Cloud Remote Monitoring and Management Solution

  • Customer service and support team are easy to reach and response time is really fast
  • Interface is really user friendly and easy to use
Samuel Couturier | TrustRadius Reviewer

GoToMyPC

  • Super easy to log in and access everything I would be able to see if I were sitting at my desk at work.
  • Software that lives on our work server would not be accessible to me from home without this software.
  • Very user friendly.
Anonymous | TrustRadius Reviewer

Cons

Action1 Cloud Remote Monitoring and Management Solution

  • Deploying packages with multiple files is a little tedious
  • Have to use an auto-extract EXE file to copy files
Anonymous | TrustRadius Reviewer

GoToMyPC

  • Sometimes the consistency in the connection might lag and create some errors.
  • Some issues might be beyond our knowledge, therefore a technician or expert might be needed (rare case)
  • If connecting from home, it will take a lot of your data and might slow other devices connections
Horacio Carcamo | TrustRadius Reviewer

Likelihood to Renew

Action1 Cloud Remote Monitoring and Management Solution

No score
No answers yet
No answers on this topic

GoToMyPC

GoToMyPC 9.1
Based on 2 answers
Plain and simple, GoToMyPC offers one of the best remote PC access software in the market. The main reason we choose this software is because it's easy to install and use, and it has a full suite of tools for telecommuting and collaboration.The total access that is controlled from a web browser interface. It incorporates strong security that you can modify.
Horacio Carcamo | TrustRadius Reviewer

Usability

Action1 Cloud Remote Monitoring and Management Solution

No score
No answers yet
No answers on this topic

GoToMyPC

GoToMyPC 8.6
Based on 6 answers
It is easy to use. No matter where you are located, you can access the actual files that are on your computer. It is truly as though you are working at your desk. There have been times where my assistant is at my desk and I am working remotely and so we can work together on the same document while miles apart.
Anonymous | TrustRadius Reviewer

Support Rating

Action1 Cloud Remote Monitoring and Management Solution

No score
No answers yet
No answers on this topic

GoToMyPC

GoToMyPC 6.0
Based on 10 answers
I tried just tonight to get information on the use of GoToMyPC while on a Surface in New Zealand with no success. That was disappointing as I would have thought that the automatic "text" would have had information on using GoToMyPC from other countries.
Klaus Snyder | TrustRadius Reviewer

Alternatives Considered

Action1 Cloud Remote Monitoring and Management Solution

Price for one. The cost is extremely reasonable IMO. Action1 is easier to use for a non-technical person and there is zero maintenance since it is cloud hosted
Anonymous | TrustRadius Reviewer

GoToMyPC

I recently started having problems with Splashtop - slow response/freezes/drops, and after troubleshooting everything
internet and hardware related, decided to check out GoToMyPC as one step
in troubleshooting. GoToMyPC has better response
time and has been more reliable. So far I am pleased with the switch with just a couple of minor matters mentioned earlier in review.
Anonymous | TrustRadius Reviewer

Return on Investment

Action1 Cloud Remote Monitoring and Management Solution

  • Real time saver having everything integrated in one platform, from patching to remote access
  • Free up to 50 devices, which is really good to start testing it out, or for small organizations starting out
Samuel Couturier | TrustRadius Reviewer

GoToMyPC

  • At about $500 per year per PC it is expensive.
  • While on customer visits, our customers were quite impressed that we were quickly able to access our server and get the answers they needed
  • We were able to get some of our crucial SW developed through programmers abroad because of this connection.
Kumar Utukuri | TrustRadius Reviewer

Screenshots

Pricing Details

Action1 Cloud Remote Monitoring and Management Solution

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1*

* per managed endpoint per month

Action1 Cloud Remote Monitoring and Management Solution Editions & Modules

Edition
Fully-functional Free Edition$01
All Features — Paid$12
  1. up to 50 endpoints
  2. per endpoint per month
Additional Pricing Details

GoToMyPC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GoToMyPC Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Action1 Cloud Remote Monitoring and Management Solution
8.9
GoToMyPC
8.9

Likelihood to Renew

Action1 Cloud Remote Monitoring and Management Solution
GoToMyPC
9.1

Usability

Action1 Cloud Remote Monitoring and Management Solution
GoToMyPC
8.6

Support Rating

Action1 Cloud Remote Monitoring and Management Solution
GoToMyPC
6.0

Add comparison