4 Ratings
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Score 8.9 out of 100
Top Rated
67 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Action1 Cloud Remote Monitoring and Management Solution

If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test
Anonymous | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

It works extremely well when trying to perform basic monitoring on a large number of endpoints and you also wish to perform some management tasks all from a single location. It isn't great at anything network related. A lot more data needs to be exportable, especially in the form of CSVs.
Bryant Lee | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
9.3
Remote monitoring
Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
9.6
Network device monitoring
Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
9.3
Multiple Server Monitoring
Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
9.7
Multi-device monitoring
Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
9.0
Automated alerts and notifications
Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
9.1

Management Tasks

Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
9.1
Patch Management
Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
8.8
Service configuration management
Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
9.2
Software and hardware inventory
Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
9.5
Policy-based automation
Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
8.8

Reporting

Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
8.4
Performance data reports
Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
8.5
Customizable reporting
Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
7.8
Data visualization
Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
8.8
Risk analysis
Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
8.7

Security

Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
9.5
Data backup and recovery
Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
9.5
Antivirus and malware management
Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
9.6
Adinistraor access control
Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
9.4

Pros

Action1 Cloud Remote Monitoring and Management Solution

  • Customer service and support team are easy to reach and response time is really fast
  • Interface is really user friendly and easy to use
Samuel Couturier | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

  • Thanks to RMM I never feel like I'm unaware as to what's going on in my network. I can be in the office or half a country away and feel completely aware of what's going on.
  • We've had numerous situations over the years where a part of our network is having issues (latency or errors) that the RMM alerts have saved us from a major outage. You can't ask for better proactive alerting.
  • The advanced alerting allows us to stay ahead of issues instead of reacting to them. This gives us confidence in our network and our end users better support.
Michael Gombosi | TrustRadius Reviewer

Cons

Action1 Cloud Remote Monitoring and Management Solution

  • Deploying packages with multiple files is a little tedious
  • Have to use an auto-extract EXE file to copy files
Anonymous | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

  • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
  • Load times in certain menus, regardless of server specs.
  • Integration with 3rd party applications.
  • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
Anonymous | TrustRadius Reviewer

Support Rating

Action1 Cloud Remote Monitoring and Management Solution

No score
No answers yet
No answers on this topic

N-able RMM (formerly Solarwinds RMM)

N-able RMM (formerly Solarwinds RMM) 6.0
Based on 1 answer
The Support team is usually quick to resolve but has many times been very delayed (months) in finding a resolution, unfortunately.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Action1 Cloud Remote Monitoring and Management Solution

Price for one. The cost is extremely reasonable IMO. Action1 is easier to use for a non-technical person and there is zero maintenance since it is cloud hosted
Anonymous | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
Anonymous | TrustRadius Reviewer

Return on Investment

Action1 Cloud Remote Monitoring and Management Solution

  • Real time saver having everything integrated in one platform, from patching to remote access
  • Free up to 50 devices, which is really good to start testing it out, or for small organizations starting out
Samuel Couturier | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

  • Moving break/fix clients to support subscriptions using RMM has increased the sale value of my business, as there are real ongoing revenues to show to a potential buyer, rather than simply goodwill and client lists.
  • I am better able to support a larger number of clients with the same staffing levels due to pre-emptive work, more remote support, and simpler applications of solutions.
Les Klassen Hamm | TrustRadius Reviewer

Screenshots

N-able RMM (formerly Solarwinds RMM)

Pricing Details

Action1 Cloud Remote Monitoring and Management Solution

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1*

* per managed endpoint per month

Action1 Cloud Remote Monitoring and Management Solution Editions & Modules

Edition
Fully-functional Free Edition$01
All Features — Paid$12
  1. up to 50 endpoints
  2. per endpoint per month
Additional Pricing Details

N-able RMM (formerly Solarwinds RMM)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

N-able RMM (formerly Solarwinds RMM) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Action1 Cloud Remote Monitoring and Management Solution
8.9
N-able RMM (formerly Solarwinds RMM)
9.0

Usability

Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
10.0

Support Rating

Action1 Cloud Remote Monitoring and Management Solution
N-able RMM (formerly Solarwinds RMM)
6.0

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