What users are saying about
6 Ratings
81 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100
81 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Attribute Ratings

  • Action1 RMM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.2

Action1 RMM

92%
5 Ratings
5.8

N-able RMM

58%
26 Ratings

Usability

Action1 RMM

N/A
0 Ratings
9.4

N-able RMM

94%
2 Ratings

Support Rating

Action1 RMM

N/A
0 Ratings
7.1

N-able RMM

71%
2 Ratings

Likelihood to Recommend

Action1 RMM

If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test
Read full review

N-able

SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
Read full review

Pros

Action1 RMM

  • Customer service and support team are easy to reach and response time is really fast
  • Interface is really user friendly and easy to use
Read full review

N-able

  • It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
  • SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
  • Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
Read full review

Cons

Action1 RMM

  • Would appreciate two factor authentication via Google Authenticator or a similar app.
Read full review

N-able

  • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
  • Load times in certain menus, regardless of server specs.
  • Integration with 3rd party applications.
  • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
Read full review

Pricing Details

Action1 RMM

Starting Price

$0

Editions & Modules

Action1 RMM editions and modules pricing
EditionModules
Additional endpoints (more than 100)$2/user/month1
First 100 endpoints FREE02

Footnotes

  1. per endpoint per month
  2. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional $2/endpoint/month

Additional Details

N-able RMM

Starting Price

Editions & Modules

N-able RMM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    Action1 RMM

    No answers on this topic

    N-able

    The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
    Read full review

    Support Rating

    Action1 RMM

    No answers on this topic

    N-able

    The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
    Read full review

    Alternatives Considered

    Action1 RMM

    Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.
    Read full review

    N-able

    SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
    Read full review

    Return on Investment

    Action1 RMM

    • ROI = Time saved for us.
    • The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.
    Read full review

    N-able

    • The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
    • Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
    • The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
    Read full review

    Screenshots

    Add comparison