What users are saying about
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 4 reviews and ratings
Top Rated
67 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 67 reviews and ratings
Likelihood to Recommend
Action1 Cloud Remote Monitoring and Management Solution
If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test

Verified User
Director in Information Technology
Education Management Company, 51-200 employeesN-able RMM (formerly Solarwinds RMM)
It works extremely well when trying to perform basic monitoring on a large number of endpoints and you also wish to perform some management tasks all from a single location. It isn't great at anything network related. A lot more data needs to be exportable, especially in the form of CSVs.
Managed and Cloud Services Lead
Exbabylon IT SolutionsInformation Technology and Services, 11-50 employees
Feature Rating Comparison
Monitoring Tasks
Action1 Cloud Remote Monitoring and Management Solution
—
N-able RMM (formerly Solarwinds RMM)
9.3
Remote monitoring
Action1 Cloud Remote Monitoring and Management Solution
—
N-able RMM (formerly Solarwinds RMM)
9.6
Network device monitoring
Action1 Cloud Remote Monitoring and Management Solution
—
N-able RMM (formerly Solarwinds RMM)
9.3
Multiple Server Monitoring
Action1 Cloud Remote Monitoring and Management Solution
—
N-able RMM (formerly Solarwinds RMM)
9.7
Multi-device monitoring
Action1 Cloud Remote Monitoring and Management Solution
—
N-able RMM (formerly Solarwinds RMM)
9.0
Automated alerts and notifications
Action1 Cloud Remote Monitoring and Management Solution
—
N-able RMM (formerly Solarwinds RMM)
9.1
Management Tasks
Action1 Cloud Remote Monitoring and Management Solution
—
N-able RMM (formerly Solarwinds RMM)
9.1
Patch Management
Action1 Cloud Remote Monitoring and Management Solution
—
N-able RMM (formerly Solarwinds RMM)
8.8
Service configuration management
Action1 Cloud Remote Monitoring and Management Solution
—
N-able RMM (formerly Solarwinds RMM)
9.2
Software and hardware inventory
Action1 Cloud Remote Monitoring and Management Solution
—
N-able RMM (formerly Solarwinds RMM)
9.5
Policy-based automation
Action1 Cloud Remote Monitoring and Management Solution
—
N-able RMM (formerly Solarwinds RMM)
8.8
Reporting
Action1 Cloud Remote Monitoring and Management Solution
—
N-able RMM (formerly Solarwinds RMM)
8.4
Performance data reports
Action1 Cloud Remote Monitoring and Management Solution
—
N-able RMM (formerly Solarwinds RMM)
8.5
Customizable reporting
Action1 Cloud Remote Monitoring and Management Solution
—
N-able RMM (formerly Solarwinds RMM)
7.8
Data visualization
Action1 Cloud Remote Monitoring and Management Solution
—
N-able RMM (formerly Solarwinds RMM)
8.8
Risk analysis
Action1 Cloud Remote Monitoring and Management Solution
—
N-able RMM (formerly Solarwinds RMM)
8.7
Security
Action1 Cloud Remote Monitoring and Management Solution
—
N-able RMM (formerly Solarwinds RMM)
9.5
Data backup and recovery
Action1 Cloud Remote Monitoring and Management Solution
—
N-able RMM (formerly Solarwinds RMM)
9.5
Antivirus and malware management
Action1 Cloud Remote Monitoring and Management Solution
—
N-able RMM (formerly Solarwinds RMM)
9.6
Adinistraor access control
Action1 Cloud Remote Monitoring and Management Solution
—
N-able RMM (formerly Solarwinds RMM)
9.4
Pros
Action1 Cloud Remote Monitoring and Management Solution
- Customer service and support team are easy to reach and response time is really fast
- Interface is really user friendly and easy to use
Owner
Pixel Global CommunicationInformation Technology & Services, 1-10 employees
N-able RMM (formerly Solarwinds RMM)
- Thanks to RMM I never feel like I'm unaware as to what's going on in my network. I can be in the office or half a country away and feel completely aware of what's going on.
- We've had numerous situations over the years where a part of our network is having issues (latency or errors) that the RMM alerts have saved us from a major outage. You can't ask for better proactive alerting.
- The advanced alerting allows us to stay ahead of issues instead of reacting to them. This gives us confidence in our network and our end users better support.
Network Engineer I
Hub GroupTransportation/Trucking/Railroad, 1001-5000 employees
Cons
Action1 Cloud Remote Monitoring and Management Solution
- Deploying packages with multiple files is a little tedious
- Have to use an auto-extract EXE file to copy files

Verified User
Team Lead in Information Technology
Insurance Company, 501-1000 employeesN-able RMM (formerly Solarwinds RMM)
- UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
- Load times in certain menus, regardless of server specs.
- Integration with 3rd party applications.
- Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 51-200 employeesSupport Rating
Action1 Cloud Remote Monitoring and Management Solution
No score
No answers yet
No answers on this topic
N-able RMM (formerly Solarwinds RMM)
N-able RMM (formerly Solarwinds RMM) 6.0
Based on 1 answer
The Support team is usually quick to resolve but has many times been very delayed (months) in finding a resolution, unfortunately.

Verified User
Technician in Information Technology
Computer & Network Security Company, 51-200 employeesAlternatives Considered
Action1 Cloud Remote Monitoring and Management Solution
Price for one. The cost is extremely reasonable IMO. Action1 is easier to use for a non-technical person and there is zero maintenance since it is cloud hosted

Verified User
Director in Information Technology
Education Management Company, 51-200 employeesN-able RMM (formerly Solarwinds RMM)
SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.

Verified User
Administrator in Engineering
Computer & Network Security Company, 1001-5000 employeesReturn on Investment
Action1 Cloud Remote Monitoring and Management Solution
- Real time saver having everything integrated in one platform, from patching to remote access
- Free up to 50 devices, which is really good to start testing it out, or for small organizations starting out
Owner
Pixel Global CommunicationInformation Technology & Services, 1-10 employees
N-able RMM (formerly Solarwinds RMM)
- Moving break/fix clients to support subscriptions using RMM has increased the sale value of my business, as there are real ongoing revenues to show to a potential buyer, rather than simply goodwill and client lists.
- I am better able to support a larger number of clients with the same staffing levels due to pre-emptive work, more remote support, and simpler applications of solutions.
Owner
Bitlink TechnologyInformation Technology and Services, 1-10 employees
Screenshots
Action1 Cloud Remote Monitoring and Management Solution
See All (5) Action1 Cloud Remote Monitoring and Management Solution ScreenshotsN-able RMM (formerly Solarwinds RMM)
Pricing Details
Action1 Cloud Remote Monitoring and Management Solution
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1*
* per managed endpoint per month
Action1 Cloud Remote Monitoring and Management Solution Editions & Modules
Edition
Fully-functional Free Edition | $01 |
---|---|
All Features — Paid | $12 |
- up to 50 endpoints
- per endpoint per month
Additional Pricing Details
—N-able RMM (formerly Solarwinds RMM)
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
N-able RMM (formerly Solarwinds RMM) Editions & Modules
—