5 Ratings
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Score 9.1 out of 100
27 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Action1 RMM

If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test
Anonymous | TrustRadius Reviewer

N-able Take Control (formerly Solarwinds Take Control)

In situations in which you have high-end, up-to-date hardware systems, Take Control will thrive. Using the software on older system, or clients that do not wish to update to current OS/hardware, Take Control will suffer.
Kevin Hull | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

Action1 RMM
N-able Take Control (formerly Solarwinds Take Control)
7.9
Screen sharing
Action1 RMM
N-able Take Control (formerly Solarwinds Take Control)
8.8
File transfer
Action1 RMM
N-able Take Control (formerly Solarwinds Take Control)
6.9
Instant message
Action1 RMM
N-able Take Control (formerly Solarwinds Take Control)
8.4
Secure remote access with Smart Card authentication
Action1 RMM
N-able Take Control (formerly Solarwinds Take Control)
8.2
Access to sleeping/powered-off computers
Action1 RMM
N-able Take Control (formerly Solarwinds Take Control)
6.2
Over-the-Internet remote session
Action1 RMM
N-able Take Control (formerly Solarwinds Take Control)
8.0
Initiate remote control from mobile
Action1 RMM
N-able Take Control (formerly Solarwinds Take Control)
5.5
Remote management of servers & workstations
Action1 RMM
N-able Take Control (formerly Solarwinds Take Control)
8.5
Remote Active Directory® management
Action1 RMM
N-able Take Control (formerly Solarwinds Take Control)
8.5
Centralized management dashboard
Action1 RMM
N-able Take Control (formerly Solarwinds Take Control)
9.1
Session record
Action1 RMM
N-able Take Control (formerly Solarwinds Take Control)
8.6
Annotations
Action1 RMM
N-able Take Control (formerly Solarwinds Take Control)
8.6
Monitoring and Alerts
Action1 RMM
N-able Take Control (formerly Solarwinds Take Control)
8.5
Multi-platform remote control
Action1 RMM
N-able Take Control (formerly Solarwinds Take Control)
6.5

Pros

Action1 RMM

  • Customer service and support team are easy to reach and response time is really fast
  • Interface is really user friendly and easy to use
Samuel Couturier | TrustRadius Reviewer

N-able Take Control (formerly Solarwinds Take Control)

  • Easy to use remote support.
  • Easily and securely access sensitive systems.
  • Easily set-up our end users with the ability to remote access to their own desktops as needed.
Anonymous | TrustRadius Reviewer

Cons

Action1 RMM

  • Would appreciate two factor authentication via Google Authenticator or a similar app.
Gerrie Vosser | TrustRadius Reviewer

N-able Take Control (formerly Solarwinds Take Control)

  • Copy and paste functions from the host to a remote desktop is cumbersome.
  • Screen sizing is an issue for lower resolution devices (servers).
Anonymous | TrustRadius Reviewer

Alternatives Considered

Action1 RMM

Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.
Anonymous | TrustRadius Reviewer

N-able Take Control (formerly Solarwinds Take Control)

Take Control can be accessed through a browser whereas Windows Remote Desktop requires settings on the PC and device to remote into the end device. Installing the end devices application has mostly been a flawless install with limited setting configurations. GoToMyPC has often required a reboot of the end device in order to get it working.
Anonymous | TrustRadius Reviewer

Return on Investment

Action1 RMM

  • ROI = Time saved for us.
  • The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.
Anonymous | TrustRadius Reviewer

N-able Take Control (formerly Solarwinds Take Control)

  • Looks professional and the ease of addressing issues raised by the RMM gives clients confidence in me as their provider.
  • Managed Service clients tend to appreciate minimal work interruption, so quick connections that don't require user interaction is great.
Les Klassen Hamm | TrustRadius Reviewer

Screenshots

Pricing Details

Action1 RMM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1

Action1 RMM Editions & Modules

Edition
Fully-functional Free Edition$01
All Features — Paid$12
  1. up to 50 endpoints
  2. per endpoint per month
Additional Pricing Details

N-able Take Control (formerly Solarwinds Take Control)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

N-able Take Control (formerly Solarwinds Take Control) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Action1 RMM
9.1
N-able Take Control (formerly Solarwinds Take Control)
7.9

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