What users are saying about
5 Ratings
5 Ratings
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Score 9.1 out of 100
56 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Action1 RMM

If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test
Anonymous | TrustRadius Reviewer

Parallels Desktop

Parallels is excellent for QA teams who need to test on a variety of operating systems, or from Mac users who need to run Windows apps in an integrated way simultaneously with their Mac apps, without a lot of performance overhead. Parallels is especially well-suited for power users who have state-of-the-art hardware running the latest version of both Parallels and Mac OS X. It is less-suited for those who cannot upgrade to the newest version of OS X or Parallels, as certain combinations of host operating system with Parallels will not work at all. It is also less-suited for those without high end hardware, and for game developers, VR developers, and others who are hoping to run PC games on a Mac at a decent frame rate. Finally, Parallels is also not suited for those who wish to run very old versions of Mac OS X like Snow Leopard (released in June 2009) which is only supported in its hard-to-find Server edition, or older than Snow Leopard, which are not supported at all.
Jonah Dempcy | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

Action1 RMM
Parallels Desktop
9.4
Screen sharing
Action1 RMM
Parallels Desktop
8.0
File transfer
Action1 RMM
Parallels Desktop
8.9
Instant message
Action1 RMM
Parallels Desktop
10.0
Access to sleeping/powered-off computers
Action1 RMM
Parallels Desktop
10.0
Over-the-Internet remote session
Action1 RMM
Parallels Desktop
10.0
Remote management of servers & workstations
Action1 RMM
Parallels Desktop
10.0
Remote Active Directory® management
Action1 RMM
Parallels Desktop
9.0
Centralized management dashboard
Action1 RMM
Parallels Desktop
7.3
Session record
Action1 RMM
Parallels Desktop
10.0
Annotations
Action1 RMM
Parallels Desktop
10.0
Monitoring and Alerts
Action1 RMM
Parallels Desktop
10.0
Multi-platform remote control
Action1 RMM
Parallels Desktop
9.3

Pros

Action1 RMM

  • Customer service and support team are easy to reach and response time is really fast
  • Interface is really user friendly and easy to use
Samuel Couturier | TrustRadius Reviewer

Parallels Desktop

  • USB device compatibility. This is ESSENTIAL when using some of the USB-connected testing hardware I often have to work with.
  • Parallels also makes it seamless to share data between the host OS and the virtual environment.
  • I spend most of my time in Parallels running Windows, but at times I do load up a Linux or Android VM for testing. I am able to switch back and forth between them or run multiples with little to no effort.
Anonymous | TrustRadius Reviewer

Cons

Action1 RMM

  • Would appreciate two factor authentication via Google Authenticator or a similar app.
Gerrie Vosser | TrustRadius Reviewer

Parallels Desktop

  • No update for OpenGL 3, which prevents some 3D applications from launching. The Windows-version of SketchUp is but one example.
  • Frequent (yearly) updates which don't always bring benefits (I always skip at least one version).
  • If you don't be careful, it generates 100s of useless Windows-application wrappers in macOS which sometimes take precedence in spotlight over the Mac apps I usually need to use (e.g. SketchUp, Excel, Word, Evernote...). More than once I launched Parallels instead of opening the native Mac app.
Stefan Boeykens | TrustRadius Reviewer

Usability

Action1 RMM

No score
No answers yet
No answers on this topic

Parallels Desktop

Parallels Desktop 8.0
Based on 1 answer
It has a good integration, including the connection of peripherals. Taking files back and forth works well and I can attach my Home drive as a network drive in Windows. There is even integration with iCloud and other macOS services. There are also a few different display modes which are useful and fleixible (coherence, windowed, full-screen with multiple screens)
Stefan Boeykens | TrustRadius Reviewer

Support Rating

Action1 RMM

No score
No answers yet
No answers on this topic

Parallels Desktop

Parallels Desktop 9.0
Based on 7 answers
We have had rare occasions to contact support about the product. Most questions were easily answered from the knowledge base. When we have had to contact support they were able to provide us with a couple of different solutions and enough resources about how to accomplish said solutions that solving the problem was easy enough.
Anonymous | TrustRadius Reviewer

Implementation Rating

Action1 RMM

No score
No answers yet
No answers on this topic

Parallels Desktop

Parallels Desktop 9.0
Based on 1 answer
The only advice I can provide is think about who is using the product and build the image based on the true needs of the user.
Denise Wade | TrustRadius Reviewer

Alternatives Considered

Action1 RMM

Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.
Anonymous | TrustRadius Reviewer

Parallels Desktop

I have not used any other program to meet these needs and to be honest I didn't want to. Parallels had great reviews and from my research it would do what I needed, so there was no reason to look elsewhere. On top of that, Parallels is not overly expensive for the capability you get
nancy lauer | TrustRadius Reviewer

Return on Investment

Action1 RMM

  • ROI = Time saved for us.
  • The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.
Anonymous | TrustRadius Reviewer

Parallels Desktop

  • Parallels has enabled us to move to MacOS for some of our roles, and those users couldn't be happier. Even though they are still using Windows under the covers, Continuity Mode abstracts that away, and users feel like they never have to leave MacOS.
  • We often don't need most of the features that Parallels offers, and so, it doesn't always feel like money well spent. Parallels would do well to consider additional price points to help justify its cost versus free alternatives.
  • Parallels struggles to justify why users should upgrade alongside the yearly MacOS upgrade. Screenshots and email integration are amongst the headlining features this year. Yawn.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Action1 RMM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1

Action1 RMM Editions & Modules

Edition
Fully-functional Free Edition$01
All Features — Paid$12
  1. up to 50 endpoints
  2. per endpoint per month
Additional Pricing Details

Parallels Desktop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Parallels Desktop Editions & Modules

Edition
Parallels Desktop79.991
Parallels Desktop Pro Edition$992
Parallels Desktop Business Edition99.992
Parallels Desktop 1649.993
Parallels Desktop Pro Edition49.994
  1. per license
  2. per license/per year
  3. per license
  4. per license/per year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Action1 RMM
9.1
Parallels Desktop
6.3

Usability

Action1 RMM
Parallels Desktop
8.0

Support Rating

Action1 RMM
Parallels Desktop
9.0

Implementation Rating

Action1 RMM
Parallels Desktop
9.0

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