What users are saying about
5 Ratings
3 Ratings
5 Ratings
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Score 9.1 out of 100
3 Ratings
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Score 8 out of 100

Likelihood to Recommend

Action1 RMM

If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test
Anonymous | TrustRadius Reviewer

SmartDeploy

It works really well as an image maintenance and roll-out platform, allowing maintenance of a single "Gold" image.New features allow the deployment of some software packages as part of image deployment.It does not work very well as a maintenance platform in any use for us, but especially not well-suited for Windows 7 to Windows 10 migrations over WAN.
Anonymous | TrustRadius Reviewer

Pros

Action1 RMM

  • Customer service and support team are easy to reach and response time is really fast
  • Interface is really user friendly and easy to use
Samuel Couturier | TrustRadius Reviewer

SmartDeploy

  • It allows us to maintain only one image. Much less effort required than storing and maintaining multiple images.
  • LAN deployment works very well with few issues.
Anonymous | TrustRadius Reviewer

Cons

Action1 RMM

  • Would appreciate two factor authentication via Google Authenticator or a similar app.
Gerrie Vosser | TrustRadius Reviewer

SmartDeploy

  • User migration from the management console does not work all that well. Many delays in the capture and deployment of user profiles.
  • Would like to see a user migration progress indicator to track progress.
Anonymous | TrustRadius Reviewer

Support Rating

Action1 RMM

No score
No answers yet
No answers on this topic

SmartDeploy

SmartDeploy 8.0
Based on 2 answers
SmartDeploy customer support has been very good. Although we do not always get a super-fast response (though always within the time stated). The tech support folks at SmartDeploy always go the extra mile to see that our immediate issues are taken care of in as timely a manner as possible. They have always been attentive to our needs and frustrations.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Action1 RMM

Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.
Anonymous | TrustRadius Reviewer

SmartDeploy

Although not exactly the same, we have explored the following:
  1. Symantec Ghost
  2. KACE Deployment
  3. Manual upgrading
Anonymous | TrustRadius Reviewer

Return on Investment

Action1 RMM

  • ROI = Time saved for us.
  • The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.
Anonymous | TrustRadius Reviewer

SmartDeploy

  • Very fast as an image deployment solution for new PCs. We do not have to create a completely new image when new hardware comes out. This is an amazing time-saver on its own.
  • With offline deployment and some workarounds, this is allowing us to migrate many Windows 7 units, rather than having to upgrade each one or load from scratch or replace it with new hardware.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Action1 RMM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1*

* per managed endpoint per month

Action1 RMM Editions & Modules

Edition
Fully-functional Free Edition$01
All Features — Paid$12
  1. up to 50 endpoints
  2. per endpoint per month
Additional Pricing Details

SmartDeploy

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$960/50 machines

SmartDeploy Editions & Modules

Edition
Starter$9601
PlusContact sales team
ProContact sales team
  1. per year
Additional Pricing Details

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