What users are saying about
6 Ratings
3 Ratings
6 Ratings
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Score 9.2 out of 100
3 Ratings
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Score 8 out of 100

Attribute Ratings

  • Action1 RMM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.2

Action1 RMM

92%
5 Ratings
8.0

SmartDeploy

80%
2 Ratings

Support Rating

Action1 RMM

N/A
0 Ratings
8.0

SmartDeploy

80%
2 Ratings

Likelihood to Recommend

Action1 RMM

If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test
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PDQ.com

Well suited scenarios : One of the situations SmartDeploy helped immensly was in application deployment and management for our projects , making it and instant favorite for the deployment process. Also in one situation where we had a high flying app development which did'nt had much time to develop, deployment thorugh smart deploy made it quick and less involvement. Easier to understand major functionalities and onboard new projects. Less appropriate scenarios: We faced issues while utilising by DevOps team for monitoring every system for issue resolving in linux update on every employees system. This created alot of delay in every employees work front as systems were not working as expected
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Pros

Action1 RMM

  • Customer service and support team are easy to reach and response time is really fast
  • Interface is really user friendly and easy to use
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PDQ.com

  • It allows us to maintain only one image. Much less effort required than storing and maintaining multiple images.
  • LAN deployment works very well with few issues.
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Cons

Action1 RMM

  • Would appreciate two factor authentication via Google Authenticator or a similar app.
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PDQ.com

  • Remote monitoring is useful but has some lagging and functionalities are not upfront to use , making it complicated for new users to be aware just by using the application
  • Windows migration was quite difficult in terms of updates of softwares to be migrated to new system
  • Integration with client systems can be tough as major usage of other softwares is done in most of client systems causing us difficulties to integrate with smart deploy on the same platform
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Pricing Details

Action1 RMM

Starting Price

$0

Editions & Modules

Action1 RMM editions and modules pricing
EditionModules
Additional endpoints (more than 100)$2/user/month1
First 100 endpoints FREE02

Footnotes

  1. per endpoint per month
  2. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional $2/endpoint/month

Additional Details

SmartDeploy

Starting Price

$0

Editions & Modules

SmartDeploy editions and modules pricing
EditionModules
Starter9601
PlusContact sales team2
ProContact sales team3

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Required $960/50 machines

Additional Details

Support Rating

Action1 RMM

No answers on this topic

PDQ.com

SmartDeploy customer support has been very good. Although we do not always get a super-fast response (though always within the time stated). The tech support folks at SmartDeploy always go the extra mile to see that our immediate issues are taken care of in as timely a manner as possible. They have always been attentive to our needs and frustrations.
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Alternatives Considered

Action1 RMM

Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.
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PDQ.com

SmartDeploy has a fantastic deployment process management with detailed and configurable aspects. Even though it has detailed configuration it still somehow makes it easy to understand and implement compared to other services which need special learning and courses to understand them completelya and use them efficiently. This is one quality highly appreciated and stacks up against any other services I have used for deployment
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Return on Investment

Action1 RMM

  • ROI = Time saved for us.
  • The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.
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PDQ.com

  • Very fast as an image deployment solution for new PCs. We do not have to create a completely new image when new hardware comes out. This is an amazing time-saver on its own.
  • With offline deployment and some workarounds, this is allowing us to migrate many Windows 7 units, rather than having to upgrade each one or load from scratch or replace it with new hardware.
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