Action1 vs. Huntress

If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test

Huntress is great for a managed service provider to provide a better cybersecurity stack to their endpoints/customers. Some smaller clients cannot afford high-priced SOC services but require SOC-level protection. Along with a couple of other layers of security, Huntress provides peace of mind for the MSP that if a threat were to arise, they would be notified with specific instructions for dealing with that threat.

Incentivized

• Customer service and support team are easy to reach and response time is really fast
• Interface is really user friendly and easy to use

• Ease of deployment
• Non-intrusive to host system
• Fantastic support when something is going wrong
• Eager to dig in with you to figure out issues

Incentivized

• I wish the remote connection has a file transfer feature.
• I hope Action1 will implement DLP and Secure Web Gateway features in the future.

• [I] would like to see more SOC as a Service - service from them.
• [I would also like] improved Intune integration, especially with Windows Defender and the rest of the suite.

Easy to use and install. Not much to do on this end they do everything

Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.

Pre-EDR Huntress is really unique in what it does. It is hard to directly compare that against anything since it is changed based

Incentivized

• ROI = Time saved for us.
• The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.

• Detections that antivirus misses
• Their price doubled recently so I had to talk to clients about the increase.
• The ROI is immediate for some clients and hasn't detected anything at others.

Incentivized