Action1 vs. N-able Take Control

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Action1
Score 9.2 out of 10
N/A
Action1 is a cloud-native patch management platform, which enables real-time visibility into vulnerabilities and IT assets and is free for the first 100 endpoints. It delivers security risk mitigation via policy-based patching and deployment of third-party software and OS updates, and includes a remote desktop compliant with modern privacy laws. Action1 was founded by cybersecurity veterans Alex Vovk and Mike Walters. Vovk and Walters previously founded Netwrix, which was then…
$0
N-able Take Control
Score 8.6 out of 10
N/A
N-able™ Take Control (formerly Solarwinds Take Control) and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from those platforms or their iOS® or Android® devices with the N-able native app. With N-able Take Control, users can assign techs or whole departments to specific customers or individuals so that…
$19
per month
Pricing
Action1N-able Take Control
Editions & Modules
First 100 endpoints FREE
$0
Additional endpoints (more than 100)
$2/user/month
per endpoint per month
Take Control
$19
per month
Take Control Plus
$45
per month
Offerings
Pricing Offerings
Action1N-able Take Control
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$2 per managed endpoint per monthNo setup fee
Additional DetailsNo credit card required. Login info sent directly to your email. Access technical support during your trial.
More Pricing Information
Features
Action1N-able Take Control
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Action1
-
Ratings
N-able Take Control
8.4
12 Ratings
Screen sharing00 Ratings9.011 Ratings
File transfer00 Ratings8.712 Ratings
Instant message00 Ratings8.510 Ratings
Secure remote access with Smart Card authentication00 Ratings8.21 Ratings
Access to sleeping/powered-off computers00 Ratings2.04 Ratings
Over-the-Internet remote session00 Ratings9.011 Ratings
Initiate remote control from mobile00 Ratings10.07 Ratings
Remote management of servers & workstations00 Ratings8.711 Ratings
Remote Active Directory® management00 Ratings8.54 Ratings
Centralized management dashboard00 Ratings8.59 Ratings
Session record00 Ratings10.06 Ratings
Annotations00 Ratings8.64 Ratings
Monitoring and Alerts00 Ratings8.59 Ratings
Multi-platform remote control00 Ratings10.09 Ratings
User Ratings
Action1N-able Take Control
Likelihood to Recommend
9.3
(5 ratings)
8.7
(12 ratings)
User Testimonials
Action1N-able Take Control
Likelihood to Recommend
Action1
If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test
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N-able
I have used a number of remote access systems over my IT/MSP career, and Take Control stands out as the best I have ever used. If you are using the N-Able RMM I highly recommend, Take Control over the other options that can be integrated into the platform
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Pros
Action1
  • Customer service and support team are easy to reach and response time is really fast
  • Interface is really user friendly and easy to use
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N-able
  • Take Control is really good at accessing a device with no end-user involvement. The user doesn't have to click on permissions or visit a particular site. We simply can take control of their device from the RMM dashboard.
  • If Microsoft issues a patch/update, I can schedule a release of a mass install to all client sites at the click of a mouse from within my office.
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Cons
Action1
  • Would appreciate two factor authentication via Google Authenticator or a similar app.
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N-able
  • Performance on low-end machines.
  • Verbosity when changing stream quality.
  • File manager needs improving, dragging files causes graphical issues.
  • Connection time needs to be reduced.
  • Ability to adjust re-connection time.
  • Integration with more password-storage applications.
  • Screen blanking is buggy in some instances and makes the session unusable.
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Alternatives Considered
Action1
Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.
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N-able
We were primarily a team-viewer customer before this point but the continued increases on cost, feature issues as well as core functionality and load issues we were beginning to see on the host machines we started looking for other options. As we were already a solar-winds customer utilizing the SAAS and Take Control for our Managed customers it was a no-brainer to look into Take Control. After a short review and the fact that we are already very familiar with the system via our management dashboard, it was an easy yes
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Return on Investment
Action1
  • ROI = Time saved for us.
  • The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.
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N-able
  • We we're able to bundle Take Control into our RMM pricing removing the need to pay for a separate system and maintain its intergration
  • Remote access is only a click away saving our techs time
  • Reliable connection mean issues are resolved without having to 'fix' the remote access first
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