What users are saying about
Top Rated
46 Ratings
9 Ratings
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Score 8.8 out of 101
Top Rated
46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

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Likelihood to Recommend

Conga ActionGrid

Overall, I enjoy using Conga ActionGrid. It helps us store our large candidate pool, while continuously adding more candidates every day. With a quick search we are able to find these candidates and then match them to a job that they might be a good fit for. After we create a packet for them to present to hiring managers
No photo available

WORKetc

When clients are using our software and run into an issue, they can send an email to a support email address that automatically generates a support case, and sends out emails to the appropriate team members, who, after looking into the issue, can respond via WORK[etc] and keep track of all client-us communication.
Branden Maynes profile photo

Feature Rating Comparison

Project Management

Conga ActionGrid
7.8
WORKetc
Task Management
Conga ActionGrid
7.5
WORKetc
Resource Management
Conga ActionGrid
8.0
WORKetc
Gantt Charts
Conga ActionGrid
7.5
WORKetc
Scheduling
Conga ActionGrid
6.0
WORKetc
Workflow Automation
Conga ActionGrid
7.0
WORKetc
Team Collaboration
Conga ActionGrid
7.5
WORKetc
Support for Agile Methodology
Conga ActionGrid
8.0
WORKetc
Support for Waterfall Methodology
Conga ActionGrid
7.5
WORKetc
Document Management
Conga ActionGrid
9.5
WORKetc
Email integration
Conga ActionGrid
10.0
WORKetc
Mobile Access
Conga ActionGrid
9.5
WORKetc
Timesheet Tracking
Conga ActionGrid
7.5
WORKetc
Change request and Case Management
Conga ActionGrid
7.5
WORKetc
Budget and Expense Management
Conga ActionGrid
6.0
WORKetc

Professional Services Automation

Conga ActionGrid
4.9
WORKetc
Quotes/estimates
Conga ActionGrid
5.5
WORKetc
Invoicing
Conga ActionGrid
4.0
WORKetc
Project & financial reporting
Conga ActionGrid
5.0
WORKetc
Integration with accounting software
Conga ActionGrid
5.0
WORKetc

Sales Force Automation

Conga ActionGrid
WORKetc
7.9
Customer data management / contact management
Conga ActionGrid
WORKetc
8.6
Workflow management
Conga ActionGrid
WORKetc
8.2
Opportunity management
Conga ActionGrid
WORKetc
7.9
Integration with email client (e.g., Outlook or Gmail)
Conga ActionGrid
WORKetc
7.9
Contract management
Conga ActionGrid
WORKetc
7.3
Quote & order management
Conga ActionGrid
WORKetc
8.0
Interaction tracking
Conga ActionGrid
WORKetc
7.8
Channel / partner relationship management
Conga ActionGrid
WORKetc
7.3

Customer Service & Support

Conga ActionGrid
WORKetc
8.3
Case management
Conga ActionGrid
WORKetc
8.9
Call center management
Conga ActionGrid
WORKetc
7.3
Help desk management
Conga ActionGrid
WORKetc
8.6

Marketing Automation

Conga ActionGrid
WORKetc
7.2
Lead management
Conga ActionGrid
WORKetc
7.6
Email marketing
Conga ActionGrid
WORKetc
6.8

CRM Project Management

Conga ActionGrid
WORKetc
8.2
Task management
Conga ActionGrid
WORKetc
8.8
Billing and invoicing management
Conga ActionGrid
WORKetc
8.0
Reporting
Conga ActionGrid
WORKetc
7.8

CRM Reporting & Analytics

Conga ActionGrid
WORKetc
7.3
Pipeline visualization
Conga ActionGrid
WORKetc
7.5
Customizable reports
Conga ActionGrid
WORKetc
7.2

Customization

Conga ActionGrid
WORKetc
8.0
Custom fields
Conga ActionGrid
WORKetc
8.4
Custom objects
Conga ActionGrid
WORKetc
8.2
API for custom integration
Conga ActionGrid
WORKetc
7.4

Security

Conga ActionGrid
WORKetc
9.0
Single sign-on capability
Conga ActionGrid
WORKetc
9.1
Role-based user permissions
Conga ActionGrid
WORKetc
8.9

Social CRM

Conga ActionGrid
WORKetc
7.3
Social data
Conga ActionGrid
WORKetc
7.3

Platform

Conga ActionGrid
WORKetc
7.5
Mobile access
Conga ActionGrid
WORKetc
7.5

Pros

  • Allows recruiters to service candidates within a radius of a desired city/location
  • Allows recruiters to see multiple fields/information on multiple candidates at once
  • Allows for easier ranking/sorting by salary, years of experience, etc
Peggy Tambouridis profile photo
  • It does timesheets quite well. Filter by day, week, or month. View totals for everything or just totals for a specific project.
  • CRM is another big plus for WORK[etc]. Search by any field and find all the matches. Add people to companies (or to specific locations of a company). View phone numbers, emails, etc. All just a quick search away.
  • Project management is very useful for us. All the graphs and charts you'll need to visualise your progress. View costings and see what tasks are still outstanding.
Branden Maynes profile photo

Cons

  • It can be very slow, but it is taken with a grain of salt because our system has tons of data in it
Kyle Rapaport profile photo
  • Whilst there are now integrations with contact records and Social Media these are still in Beta formate and have a way to go before they are as good as many other applications. However, having seen the tools evolve over 4 years, I have confidence that they will get there.
  • I often send emails from other applications outside of WORKetc and whilst I know that any email I receive and/or send will be recorded in WORKetc, I have to mark emails in WORKLetc as read again which can be annoying sometimes.
  • I'd like to see the e-mail marketing linked to Mailchimp by API. WHilst the WORKetc email marketing tool is very usable, it doesn't have all of the features that Mailchimp offers.
John Belchamber profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
WORKetc8.2
Based on 30 answers
It suits all of our current business needs.
Anthony Tsicouris profile photo

Usability

No score
No answers yet
No answers on this topic
WORKetc8.2
Based on 5 answers
I've now been using Worketc to run my consultancy for over 6 years and have watched it grow from strength to strength in that time.Worketc allows me to do everything from sales and marketing through project management to invoicing and finance. For me, it's an affordable one-stop-shop.
John Belchamber profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
WORKetc9.1
Based on 3 answers
It never let me down. The support team never let me down.
Runy Calmera profile photo

Performance

No score
No answers yet
No answers on this topic
WORKetc8.2
Based on 4 answers
They load quickly. Recently I have had an issue ( I still have) where when I click on the WE logo in Google mail there is a step between. That is an error. Needs to be picked up. Will report to support.
Runy Calmera profile photo

Support

No score
No answers yet
No answers on this topic
WORKetc8.2
Based on 5 answers
While I have not had much trouble at all with the product, the only time I have had questions, they were available and answered my question quickly and accurately.
Jonathan Hickman profile photo

Online Training

No score
No answers yet
No answers on this topic
WORKetc8.2
Based on 2 answers
They know their stuff. They listen to your use cases. They get back to you.
Runy Calmera profile photo

Implementation

No score
No answers yet
No answers on this topic
WORKetc9.1
Based on 2 answers
The implementation of the system was fairly easy. Because of our previous experience with a similar system, we were ready and working on the product as soon as we announced the switch. The system also allowed us to simplify our processes by integrating timesheets and project management directly into our CMS.
Jonathan Hickman profile photo

Alternatives Considered

I've only used Salesforce before and am now using Conga ActionGrid. Although Salesforce is great, it is only used to log candidate information and then log actions that have been performed. With Conga ActionGrid, we are able to log more specific details about candidates, activities and follow up items. Conga ActionGrid provides more tools that would benefit many departments
No photo available
I have not found a competitor that solved the same needs. Though individual cloud apps may work better individually, overall having everything in one place won me over.
Ryan Powell profile photo

Scalability

No score
No answers yet
No answers on this topic
WORKetc8.2
Based on 2 answers
Everything is related. You can scale up your team rapidly.
Runy Calmera profile photo

Return on Investment

  • It has benefited us positively, as I stated earlier- it allows us to filter down results of 65,000+ candidates to a search of 1-100 candidates.
Kyle Rapaport profile photo
  • Better project managment
  • Good tool for activities tracking
  • Web based concept
Biljana Gligoric profile photo

Pricing Details

Conga ActionGrid

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Conga ActionGrid Editions & Modules
Conga ActionGrid
Additional Pricing Details

WORKetc

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
WORKetc Editions & Modules
WORKetc
Edition
Starter Edition
$781
Team
$1952
Foundations
$3953
1. Per Month for up to 2 Users
2. Per month for up to 3 Users (Each extra user + $49/month)
3. Per month for up to 5 Users (Each extra user + $59/month)
Additional Pricing Details