What users are saying about
3 Ratings
67 Ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.1 out of 101
67 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101

Add comparison

Likelihood to Recommend

Actionspace

When you have many projects with different people on them Actionspace is well suited to handle that
No photo available

Clarizen

Clarizen got the job done with time tracking and expense reports, but it didn't do enough to make our organization continue using it. We ended up switching because the key stakeholders (resource management) were unhappy with its offerings. This might be a good fit for smaller organizations that require less feature and capabilities. Instead, our company switched to OpenAir, which has more robust time tracking, expense reports, and PTO accrual and monitoring programs.
No photo available

Feature Rating Comparison

Project Management

Actionspace
6.9
Clarizen
6.5
Task Management
Actionspace
8.0
Clarizen
8.4
Resource Management
Actionspace
4.0
Clarizen
7.5
Gantt Charts
Actionspace
7.0
Clarizen
4.1
Scheduling
Actionspace
5.0
Clarizen
8.7
Workflow Automation
Actionspace
6.0
Clarizen
6.2
Team Collaboration
Actionspace
6.0
Clarizen
7.9
Support for Agile Methodology
Actionspace
6.0
Clarizen
5.0
Support for Waterfall Methodology
Actionspace
7.0
Clarizen
6.1
Document Management
Actionspace
7.0
Clarizen
6.6
Email integration
Actionspace
7.0
Clarizen
7.2
Mobile Access
Actionspace
8.0
Clarizen
4.9
Timesheet Tracking
Actionspace
9.0
Clarizen
7.8
Change request and Case Management
Actionspace
8.0
Clarizen
4.9
Budget and Expense Management
Actionspace
8.0
Clarizen
5.5

Professional Services Automation

Actionspace
8.0
Clarizen
3.5
Quotes/estimates
Actionspace
8.0
Clarizen
Invoicing
Actionspace
8.0
Clarizen
Project & financial reporting
Actionspace
8.0
Clarizen
4.6
Integration with accounting software
Actionspace
8.0
Clarizen
2.5

Pros

  • User customization for each individual and their responsibilities
  • Great support staff and update capabilities
  • You can see the early stages of the project and see it through in a clean and organized way
No photo available
  • Time tracking functionality. This was probably the most important aspect of Clarizen for us, and as far as time tracking software goes, it gets the job done.
  • Expense report functionality
  • Backend reports and analytics of time tracking
No photo available

Cons

  • Sometimes anyone who has touched a project still receive notification even if they don't need it
  • Having to manually enter information from other areas
No photo available
  • Yes, Clarizen has time tracking functionality. But in the end, so does much other software, and they do it with a better, less confusing interface which is one of the reasons our organization ended up switching. The platform was crowded and made it confusing for users who only used it to track time (like me).
  • Our organization also wanted software that would better house PTO information, in addition to time tracking, and Clarizen's program wasn't efficient enough.
  • The point above also goes with expenses. We wanted a more diligent and robust expense report system. For our needs, Clarizen wasn't it.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Clarizen7.5
Based on 27 answers
We are still on our way to construct a project management culture across the company and we are pretty sure Clarizen can give us all the capabilities we need to manage the organizational change and to manage our project. At the same time we have a very useful tool.
No photo available

Usability

No score
No answers yet
No answers on this topic
Clarizen7.3
Based on 5 answers
Clarizen is extremely user friendly, I didn't give it a 10 because to truly configure the system to conform to your organizations processes requires a bit more education. This is not a negative mark.
Sean Woods, PMP profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 3 answers
Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Shel Hankley profile photo

Performance

No score
No answers yet
No answers on this topic
Clarizen9.1
Based on 5 answers
Speed is very good considering the number of users that are on simultaneously.
Shel Hankley profile photo

Support

No score
No answers yet
No answers on this topic
Clarizen8.8
Based on 5 answers
• Extremely responsive to emails, phone calls etc.
• Will stay on an issue. We have had several issues on custom development side, and they will work on tirelessly until done and push a hot fix just for us
• Don’t seem to be as bureaucratic as Salesforce.com to escalate a case
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 2 answers
• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
No photo available

Online Training

No score
No answers yet
No answers on this topic
Clarizen5.4
Based on 5 answers
Many video tutorials, offers of webinars are available all the time.
Shel Hankley profile photo

Implementation

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 4 answers
I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.
No photo available

Alternatives Considered

No answers on this topic
We've looked at tools to replace Clarizen, but we have customized Clarizen so much it would be difficult to transition to a new platform. Some of the features we appreciated in other tools we have looked at are built-in BI tools, improved financial reporting for projects, and more robust integrations with other tools. We've also been intrigued by other products like Domo because they are built with professional services organizations in mind, which isn't always the case with Clarizen.
No photo available

Return on Investment

  • ROI
  • tracking
No photo available
  • This question is best asked to a private sector user.
Sean Woods, PMP profile photo

Pricing Details

Actionspace

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Actionspace Editions & Modules
Actionspace
Additional Pricing Details

Actionspace More Information

Clarizen

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Clarizen Editions & Modules
Clarizen
Edition
Enterprise Edition
$451
Unlimited Edition
$601
1. per user per month
Additional Pricing Details

Clarizen More Information