What users are saying about

Actionspace

3 Ratings

Clarizen

66 Ratings

Actionspace

3 Ratings
Score 9 out of 101

Clarizen

66 Ratings
Score 7.6 out of 101

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Likelihood to Recommend

Actionspace

When you have many projects with different people on them Actionspace is well suited to handle that
No photo available

Clarizen

It's really well suited to keeping you on task and sharing information with your team. It's not great if you need to export data. And since lots of people use older tools like MS Project, chances are you will have to export. I'd highly recommend this for internal projects or projects where most of the team is internal. It's very easy to use and a lot more functionality that is useful to my day to day work than MS Project offers
Sarah Meerschaert profile photo

Feature Rating Comparison

Project Management

Actionspace
6.9
Clarizen
6.5
Task Management
Actionspace
8.0
Clarizen
8.8
Resource Management
Actionspace
4.0
Clarizen
7.8
Gantt Charts
Actionspace
7.0
Clarizen
4.2
Scheduling
Actionspace
5.0
Clarizen
8.6
Workflow Automation
Actionspace
6.0
Clarizen
5.6
Team Collaboration
Actionspace
6.0
Clarizen
7.8
Support for Agile Methodology
Actionspace
6.0
Clarizen
3.9
Support for Waterfall Methodology
Actionspace
7.0
Clarizen
5.1
Document Management
Actionspace
7.0
Clarizen
7.9
Email integration
Actionspace
7.0
Clarizen
7.9
Mobile Access
Actionspace
8.0
Clarizen
5.5
Timesheet Tracking
Actionspace
9.0
Clarizen
8.1
Change request and Case Management
Actionspace
8.0
Clarizen
3.9
Budget and Expense Management
Actionspace
8.0
Clarizen
5.3

Professional Services Automation

Actionspace
8.0
Clarizen
3.1
Quotes/estimates
Actionspace
8.0
Clarizen
Invoicing
Actionspace
8.0
Clarizen
Project & financial reporting
Actionspace
8.0
Clarizen
4.1
Integration with accounting software
Actionspace
8.0
Clarizen
2.0

Pros

  • User customization for each individual and their responsibilities
  • Great support staff and update capabilities
  • You can see the early stages of the project and see it through in a clean and organized way
No photo available
  • Resource planning
  • Reporting
  • Ad hoc queries
  • Advanced project management
Peter Koch profile photo

Cons

  • Sometimes anyone who has touched a project still receive notification even if they don't need it
  • Having to manually enter information from other areas
No photo available
  • It needs better cut/paste/move options for tasks within projects or sub-projects within projects
  • The feature to add files/documentation to a project if expanded to the task level would allow for better collaboration in larger projects that span several sub-projects.
  • At the time of my use, the tool sometimes got bogged down to heavier use. Better capacity planning and performance in the servers used by the vendors would help make this tool a much better one to use.
Roger Botterbusch, EA, PMP profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Clarizen7.5
Based on 27 answers
We are a mid-size contract research organization and this software was a bit overkill for our team as a whole. From a project management perspective, I thought the software was spectacular. It definitely helped me organize and visualize what was happening in all of my projects. I liked the layout, interface, and ability to add as many details as I wanted (in a time dependent manner). There was a little bit of a learning curve, but not bad at all. The challenges were on the accounting/finance side and with some of our technical staff. Our accounting and finance folks found it challenging to transfer all of our client, inventory, and procedural information into Clarizen. We did not have an easy way to port information from our current system (Quickbooks) to clarizen. Technical staff pushed back on the daily requirements to accurately manage their assigned tasks. They were, in many cases, reluctant to learn a new on-line system. If you team isn't too tech savvy, roll out of this product will be a challenge.
Carlos Chang profile photo

Usability

No score
No answers yet
No answers on this topic
Clarizen7.3
Based on 5 answers
Ease of timecard use, Customization.
Shel Hankley profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 3 answers
Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Shel Hankley profile photo

Performance

No score
No answers yet
No answers on this topic
Clarizen9.1
Based on 5 answers
Reports: Quick to Reasonable

Most Ancillary Pages: Quick to Reasonable
(By "ancillary" I mean lesser used/master data maintenance pages - e.g. People, Customers, Individual Tasks, Milestones, etc.)

Work Plan (with 100 sub items): Reasonable to Slow
Jason Beamer profile photo

Support

No score
No answers yet
No answers on this topic
Clarizen8.8
Based on 5 answers
• Extremely responsive to emails, phone calls etc.
• Will stay on an issue. We have had several issues on custom development side, and they will work on tirelessly until done and push a hot fix just for us
• Don’t seem to be as bureaucratic as Salesforce.com to escalate a case
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 2 answers
• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
No photo available

Online Training

No score
No answers yet
No answers on this topic
Clarizen5.4
Based on 5 answers
Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 4 answers
I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.
No photo available

Alternatives Considered

No answers on this topic
I did not select Clarizen but would not, given the task in the future. It was not user-friendly to the employees, as mentioned before, and seemed to have a lot of gratuitous features that go unused. We now use Open Air for time sheets and Slack for office communication and Trello for project management.
April Muller profile photo

Return on Investment

  • ROI
  • tracking
No photo available
  • Great customer feedback related to real-time availabilty of project status. We could tailor gant charts to various customers within an organization fairly quickly.
  • Seeing real-time breakdown of costs and time for projects was great. The main page with summary charts was a great way to get information at a glance.
  • Clarizen use definitely helped us stream-line project planning and assisted with identifying bottlenecks.
  • We run many projects in parallel with similar timepoints (pre-, interim-, and post-). The software was pretty straight forward, permitting us to create one project outline then dupiclating it (as a template) for a number of others.
Carlos Chang profile photo

Pricing Details

Actionspace

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Actionspace Editions & Modules
Actionspace
Additional Pricing Details

Actionspace More Information

Clarizen

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Clarizen Editions & Modules
Clarizen
Edition
Enterprise Edition
$451
Unlimited Edition
$601
1. per user per month
Additional Pricing Details

Clarizen More Information