Actionspace vs. Service Autopilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Actionspace
Score 5.0 out of 10
N/A
Actionspace is a project management solution built around features such as advanced corporate task management, collaboration, and integrations with Microsoft SharePoint and Office 365.N/A
Service Autopilot
Score 7.7 out of 10
N/A
Service Autopilot, from BACKTELL in Richardson, is a business operations management system for small home services businesses.N/A
Pricing
ActionspaceService Autopilot
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ActionspaceService Autopilot
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ActionspaceService Autopilot
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
ActionspaceService Autopilot
Project Management
Comparison of Project Management features of Product A and Product B
Actionspace
6.9
1 Ratings
9% below category average
Service Autopilot
8.0
1 Ratings
6% above category average
Task Management8.01 Ratings8.01 Ratings
Resource Management4.01 Ratings8.01 Ratings
Gantt Charts7.01 Ratings00 Ratings
Scheduling5.01 Ratings8.01 Ratings
Workflow Automation6.01 Ratings8.01 Ratings
Team Collaboration6.01 Ratings8.01 Ratings
Support for Agile Methodology6.01 Ratings00 Ratings
Support for Waterfall Methodology7.01 Ratings00 Ratings
Document Management7.01 Ratings8.01 Ratings
Email integration7.01 Ratings8.01 Ratings
Mobile Access8.01 Ratings00 Ratings
Timesheet Tracking9.01 Ratings00 Ratings
Change request and Case Management8.01 Ratings00 Ratings
Budget and Expense Management8.01 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Actionspace
8.0
1 Ratings
7% above category average
Service Autopilot
-
Ratings
Quotes/estimates8.01 Ratings00 Ratings
Invoicing8.01 Ratings00 Ratings
Project & financial reporting8.01 Ratings00 Ratings
Integration with accounting software8.01 Ratings00 Ratings
Best Alternatives
ActionspaceService Autopilot
Small Businesses
Stackby
Stackby
Score 9.5 out of 10
Stackby
Stackby
Score 9.5 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ActionspaceService Autopilot
Likelihood to Recommend
10.0
(1 ratings)
8.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
ActionspaceService Autopilot
Likelihood to Recommend
Actionspace
When you have many projects with different people on them Actionspace is well suited to handle that
Read full review
BACKTELL, INC
Service AutoPilot is a fantastic system for client service tracking and scheduling. While there are a few features and details I would personally like to see changed or added, the ultimate purpose of the system is well executed, fairly simple to use, and easy to understand. My recommendation would be to add more specific details such as canceled or closed clients and closed/canceled service history on active clients to remain permanently.
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Pros
Actionspace
  • User customization for each individual and their responsibilities
  • Great support staff and update capabilities
  • You can see the early stages of the project and see it through in a clean and organized way
Read full review
BACKTELL, INC
  • service history, tracking
  • service scheduling
  • service/client notes
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Cons
Actionspace
  • Sometimes anyone who has touched a project still receive notification even if they don't need it
  • Having to manually enter information from other areas
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BACKTELL, INC
  • when closing/canceling a service completely from a clients account it would be nice to still have the history to see what they had done in the past incase they change their mind later and wish to continue the service
  • cancel/closed client historys would also be nice as if someone sold their home, it would be nice to be able to see what was done on that property prior to inform new owners, etc.
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Likelihood to Renew
Actionspace
No answers on this topic
BACKTELL, INC
Service Autopilot has a versatile set of features that we use across all facets of our business. We use it for history tracking on clients properties, notes specific to the service and/or the client, as well as pricing details
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Alternatives Considered
Actionspace
No answers on this topic
BACKTELL, INC
We use the two systems collaboratively. Both systems offer different features which we use bits and pieces of what we need from each to make the system work for our needs.
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