Actionspace vs. SpiraPlan

When you have many projects with different people on them Actionspace is well suited to handle that

Incentivized

We selected SpiraPlan because the workflow allows us to start simple without adopting an entire methodology. It suits small teams and single users really well.

• User customization for each individual and their responsibilities
• Great support staff and update capabilities
• You can see the early stages of the project and see it through in a clean and organized way

Incentivized

• Flexible requirements organisation structure. I'm able to group and sub-group requirements as I see fit.
• Competitive product pricing. Paying by active use instead of registered user was the winning point.
• UI is straightforward and easy to use.

• Sometimes anyone who has touched a project still receive notification even if they don't need it
• Having to manually enter information from other areas

Incentivized

• Access from South East Asia is rather sluggish. Could be due to server location.
• Complimentary phone app to do simple tasks (e.g. create tasks, create requirements, add comments) offline would be beneficial because access to the internet can be an issue at the customer's environment.

Main differentiating factors: 1. Lightweight process 2. Plans based on active users instead of registered users.

• Allows us to manage simple IT requirements without major upfront costs. Allows us to expand our process complexity at our own pace.
• Slow UI response from a South East Asia country can make data entry a drag.