What users are saying about

Actionspace

3 Ratings

Tenrox

12 Ratings

Actionspace

3 Ratings
Score 9 out of 101

Tenrox

12 Ratings
Score 4.5 out of 101

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Likelihood to Recommend

Actionspace

When you have many projects with different people on them Actionspace is well suited to handle that
No photo available

Tenrox

Tenrox has been the only solution we can find that can make a simple timesheet that basically turns the old Excel timesheet into an online cloud based glorified Excel sheet. No drop downs for employees to pick through and little room for error. The reporting could be great but not in the way we have customized it. The reports are useless most of the time and writing a report is very difficult. If you want a nonprofit adapted timesheet for multiple funders and contracts without any frills or reporting then this is it!
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Feature Rating Comparison

Project Management

Actionspace
6.9
Tenrox
3.7
Task Management
Actionspace
8.0
Tenrox
3.0
Resource Management
Actionspace
4.0
Tenrox
3.0
Gantt Charts
Actionspace
7.0
Tenrox
8.0
Scheduling
Actionspace
5.0
Tenrox
3.0
Workflow Automation
Actionspace
6.0
Tenrox
2.0
Team Collaboration
Actionspace
6.0
Tenrox
1.0
Support for Agile Methodology
Actionspace
6.0
Tenrox
7.9
Support for Waterfall Methodology
Actionspace
7.0
Tenrox
6.9
Document Management
Actionspace
7.0
Tenrox
2.0
Email integration
Actionspace
7.0
Tenrox
2.0
Mobile Access
Actionspace
8.0
Tenrox
4.5
Timesheet Tracking
Actionspace
9.0
Tenrox
2.1
Change request and Case Management
Actionspace
8.0
Tenrox
5.2
Budget and Expense Management
Actionspace
8.0
Tenrox
1.1

Professional Services Automation

Actionspace
8.0
Tenrox
10.0
Quotes/estimates
Actionspace
8.0
Tenrox
Invoicing
Actionspace
8.0
Tenrox
10.0
Project & financial reporting
Actionspace
8.0
Tenrox
10.0
Integration with accounting software
Actionspace
8.0
Tenrox

Pros

  • User customization for each individual and their responsibilities
  • Great support staff and update capabilities
  • You can see the early stages of the project and see it through in a clean and organized way
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  • As a systems administrator, I enjoy the Tenrox system itself. I would say of the systems I have worked with in the past and those that I currently work with, Tenrox is one of my favorites relative to my current business needs.
  • Tenrox has a huge range of capabilities and options and its very easy to select and use particular components and ignore those that aren't valuable based on the need.
  • It is a well-structured system and once you understand the basic mapping it is very logical.
  • When our PMs and hourly resources are first presented with Tenrox they often feel overwhelmed at a glance, but the vast majority of the time after only a small amount of training they are able to use the system quite well.
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Cons

  • Sometimes anyone who has touched a project still receive notification even if they don't need it
  • Having to manually enter information from other areas
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  • Integration with Salesforce would be nice. It looks like this product exists, but is not a part of the Tenrox product that I am using. It would be nice if this were a default feature.
  • I believe the web portal takes up too much screen real estate, and it would be cool if it was configurable to lower the resolution for smaller screens.
  • An overview on who is assigned to what task that can be seen via the Tenrox portal would be perfect. Sometimes I am not sure what dates the developers put their times in. However, this is something that the Tenrox admin here can see, so maybe it is configurable for all users to see.
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Likelihood to Renew

No score
No answers yet
No answers on this topic
Tenrox7.0
Based on 6 answers
I am not in charge of renewing the Tenrox contract. However, if it was up to me, I would renew in a heartbeat. Tenrox is an asset to our organization and it keeps us focused. I am not aware of other products similar to Tenrox that provide the depth that they do.
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Usability

No score
No answers yet
No answers on this topic
Tenrox8.0
Based on 1 answer
I feel like if the user interface could combine time and expense for users to be entered on one screen rather than two completely separate locations it would greatly improve usability. If the expense entry process could be improved completely, it would greatly improve the usability as well. Everything else within Tenrox, makes everything very user friendly.
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Support

No score
No answers yet
No answers on this topic
Tenrox9.0
Based on 1 answer
The support team is always very helpful and strives to ensure they have met your needs and corrected your issues in a timely manner. If they need more information or cannot recreate the issue themselves, then they will follow-up to gather the necessary data themselves. They are constantly striving to meet the needs of all users and understand so many different industries and types of environments out there, it is very impressive.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Tenrox9.0
Based on 1 answer
The main thing with implementation is to make sure you have taken full advantage of the "sandbox testing" site that Tenrox provides to you during development. Try out every scenario you can think of, have other people enter information if needed, so that you can make sure you have not missed any big items. If you have the opportunity, roll out implementation to small groups of users. Depending on how your company is set up, I would choose groups that are not all in the same department so that you can address questions across all areas before adding in more users in the next wave of implementation.
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Alternatives Considered

No answers on this topic
Tenrox as a system is one of my favorites, if not my favorite. I really like the system-structure and its capabilities. Previously, the only negative mark I gave Tenrox was customer service and as stated that has shown great improvement in the past months. Conversely, our other primary system (Advantage) has always provided us with excellent customer service as one of their strongest points, which made it even more frustrating to have those issues with Tenrox support. I did not select Tenrox myself, but if I were shopping around now, I would be very very likely to decide on Tenrox. I would recommend it, so long as the system fits the needs of your business and staff
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Return on Investment

  • ROI
  • tracking
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  • Increased time tracking accuracy
  • Provide accurate detail to corporate auditors for time spent on projects that can be capitalized
  • increased awareness of project pain points and successes
No photo available

Pricing Details

Actionspace

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Tenrox

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details