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3 Ratings
14 Ratings
3 Ratings
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Score 9.1 out of 101
14 Ratings
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Score 6.9 out of 101

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Likelihood to Recommend

Actionspace

When you have many projects with different people on them Actionspace is well suited to handle that
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Workamajig

I think this holds true to almost any CRM, but if you want to truly utilize it you sort of need to go all in. This can become tough with WMJ because it doesn't offer some critical options that many other CRMs do, like the ability to create and send emails, e-newsletters, to throttle and invite outside clients to look at projects, etc. As such we're pairing Workamajig with Hubspot (and slowly phasing out Mailchimp) and trying to keep the data clean and flowing between them all is pretty tough. I'm also not aware of any API bridge from Wordpress to Workamajig so while I can program and feed my leads from my site into the other spaces, Workamajig remains a manual entry for any insertions you want, even if simply as a CSV import.
But - if you're not worried about that and simply want to manage projects, budget time, and scope things, it's a robust system allowing you to do so.
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Feature Rating Comparison

Project Management

Actionspace
6.9
Workamajig
7.0
Task Management
Actionspace
8.0
Workamajig
8.3
Resource Management
Actionspace
4.0
Workamajig
9.1
Gantt Charts
Actionspace
7.0
Workamajig
3.2
Scheduling
Actionspace
5.0
Workamajig
7.5
Workflow Automation
Actionspace
6.0
Workamajig
6.3
Team Collaboration
Actionspace
6.0
Workamajig
8.9
Support for Agile Methodology
Actionspace
6.0
Workamajig
6.7
Support for Waterfall Methodology
Actionspace
7.0
Workamajig
6.6
Document Management
Actionspace
7.0
Workamajig
8.0
Email integration
Actionspace
7.0
Workamajig
5.8
Mobile Access
Actionspace
8.0
Workamajig
6.6
Timesheet Tracking
Actionspace
9.0
Workamajig
7.4
Change request and Case Management
Actionspace
8.0
Workamajig
6.1
Budget and Expense Management
Actionspace
8.0
Workamajig
7.9

Professional Services Automation

Actionspace
8.0
Workamajig
7.7
Quotes/estimates
Actionspace
8.0
Workamajig
8.6
Invoicing
Actionspace
8.0
Workamajig
6.3
Project & financial reporting
Actionspace
8.0
Workamajig
8.1
Integration with accounting software
Actionspace
8.0
Workamajig
8.0

Pros

  • User customization for each individual and their responsibilities
  • Great support staff and update capabilities
  • You can see the early stages of the project and see it through in a clean and organized way
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  • The Platinum version has a particularly robust time tracking system, down to a 'timer' function that can be critical for an agency like mine where you want to be accountable for billing a client arruately
  • The ability to make projects available only to those who are permitted to assign their time to it has apparently been very helpful during our revenue reconciliation meetings where time incurred is reviewed against scope
  • The mobile app, while I still feel needs some work, is pretty handy for a quick calendar check if I'm in a client meeting and cannot utilize my browser to get information
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Cons

  • Sometimes anyone who has touched a project still receive notification even if they don't need it
  • Having to manually enter information from other areas
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  • It is not an intuitive system. It is Flash-based, so you won't be able to access and run it fully on some mobile devices. There is no drag and drop functionality, and some features are hidden deep behind several clicks. The learning curve is steep.
  • The reporting feature leaves much to be desired. The data that the out-of-the-box reports contain is very limited, and does not offer solid cumulative metrics across multiple projects. Of course there are third-party add-ons that improve the reporting experience, but those incur an additional cost, and Workamajig is already on the high end of price points. Customizable reports are an option, but the system is convoluted, difficult to navigate, and very difficult to update.
  • Managing project timelines is a harrowing experience. Workamajig offers many ways to view your timeline and upcoming task schedule, such as Gantt charts, but the process of updating the timelines when your scope inevitably changes is very tedious. Again, this is a Flash program, and it runs rather slow, and doesn't always do what you want. I've even resorted to using a separate scheduling application (SmartSheet) to avoid managing the timeline in Workamajig.
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Alternatives Considered

No answers on this topic
Customization and Project Request submission were two of the biggest draws that our organization valued back when our contract with Workamajig started. Those two features were deemed more important than some of its inadequacies. However, the project management products have come a very long way in the past five years, so we felt it necessary to move on. We had to modify our department's process of handling project requests and submissions, but the features gained, such as cumulative reporting, mobile access and asset management, have paid dividends.
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Return on Investment

  • ROI
  • tracking
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  • It's had a positive impact in terms of organizing the dozens of projects that land in the multi-channel marketing department over the course of the year. Being able to customize and tailor the product specifically for your organization's needs is a big plus.
  • It is difficult to know how many open projects each person has -- often times, if someone else holds up the project, your tasks remain incomplete, and there's no good way to track how busy someone is based on project load... in reality, the story is much different than the data that Workamajig offers.
  • The price point is very high. Our organization started using it four or five years ago, but moved onto another Project Management platform after seeing how quickly the market has changed. Lack of mobile access to Workamajig, as well as lackluster reporting and running on Flash make it difficult to recommend.
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Pricing Details

Actionspace

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Workamajig

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details