Actionstep vs. Orion Practice Management System

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Actionstep
Score 8.4 out of 10
N/A
Actionstep in Richmond offers their flagship legal practice management software as an end-to-end solution, containing both matter management tools and business administration automation, with an internal billing and accounting system.N/A
Orion Practice Management System
Score 9.1 out of 10
N/A
Orion Law Management in Atlanta offers their flagship product to support legal matter and practice management, with case management features such as document, calendar and billing mangement, and firm management features such as accounting, business intelligence, and marketing.N/A
Pricing
ActionstepOrion Practice Management System
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ActionstepOrion Practice Management System
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ActionstepOrion Practice Management System
Top Pros

No answers on this topic

Top Cons

No answers on this topic

User Ratings
ActionstepOrion Practice Management System
Likelihood to Recommend
9.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
ActionstepOrion Practice Management System
Likelihood to Recommend
Actionstep
ActionStep is a powerful CRM and matter management tool. It provides many other good benefits too. For example powerful accounting and billing, time tracking and document management. Only in highly specific areas, like multiple many to many contact relations has it fallen short. But even in this highly specialized area, so many other benefits are provided that it hardly matters.
Read full review
Orion Law Management Systems
Entering billing time is a breeze. It is also easy to keep up with all billing through the Time Manager screen in conjunction with Fee Entry. It works great as a calendar, with the ability to designate entries as tasks, events and other topics. The calendar program synchs with Outlook, no need to enter deadlines in two separate programs. It is a breeze to run conflict checks and the Smart Timers Management option is very user friendly.
Read full review
Pros
Actionstep
  • The workflows are great to automate simple tasks like notifying people when an engagement letter is signed.
  • Mobility. Because it's in the cloud it's easy to access from anywhere.
  • The scratch pad is a good way to take quick notes.
  • ActionStep lets you create custom fields so you can make sure the data you need is collected.
Read full review
Orion Law Management Systems
  • Billing
  • Synchs well with other programs
  • Contains massive contact list
  • Keeps up with client payments by user
Read full review
Cons
Actionstep
  • ActionStep is difficult to setup. I suggest working with a consultant which increases cost.
  • Needs mobile app.
  • One of our practice areas, Property Law, request we have a many to many contact relation. ActionStep cannot accommodate this. However, no other software I have reviewed can do this either. ActionStep is the most robust that I have seen and comes closest to making this work.
Read full review
Orion Law Management Systems
  • When multiple users utilize the program, it can sometimes slow down
  • Doesn't always synch with other programs
  • Occasionally a little bit difficult to perform a search
Read full review
Alternatives Considered
Actionstep
I have worked with a lot of software. Each one has a different focus. ActionStep is better at workflow and task automation that the items above, in my opinion. However, having gone through many different deployments, what really matters is identifying your key requirements and needs. Then evaluation software against those. Once you have your requirements and software, focus on using that software to fix issues in existing workflow. This, when compared with ongoing training, is what it means to invest in software. Simply purchasing ActionStep or any software without identifying needs, problems in workflow or an investment in training is not a good plan. Neither is comparing the vendors to one another without knowing all of your specific needs.
Read full review
Orion Law Management Systems
No answers on this topic
Return on Investment
Actionstep
  • I love the workflows that can be deployed for practice areas to ensure consistency. This has reduced new employee onboarding time and increased the speed at which we can complete matters.
  • Since ActionStep lives in the cloud, and we have O365 our firm is very mobile without spending lots of money in TS or other such infrastructure.
  • Creating the workflows is a bit complex, so this increases the overall cost and makes an ROI take longer. I suggest spending a bit more initially to get everything setup and working with a consultant to learn how to do this on your own during that initial setup.
Read full review
Orion Law Management Systems
  • Provides accurate billing information for submission to clients for payments
  • Ability to run financial reports
  • Contact database is ongoing with new entries and updated information
Read full review
ScreenShots