Likelihood to Recommend ActionStep is a powerful CRM and matter management tool. It provides many other good benefits too. For example powerful accounting and billing, time tracking and document management. Only in highly specific areas, like multiple many to many contact relations has it fallen short. But even in this highly specialized area, so many other benefits are provided that it hardly matters.
Read full review This trial presentation software is very well suited for trial, depositions and mediations. The software organizes exhibits and allows for synchronized deposition transcripts to be viewed simultaneously. It allows the attorney to tell the complete story of the case by quickly putting together productions, discovery and any additional documentation needed to build a case.
Read full review Pros The workflows are great to automate simple tasks like notifying people when an engagement letter is signed. Mobility. Because it's in the cloud it's easy to access from anywhere. The scratch pad is a good way to take quick notes. ActionStep lets you create custom fields so you can make sure the data you need is collected. Read full review Displays text and video from synchronized deposition transcripts Ability to pull text out of documents to emphasize key points Ability to create specific designations and exhibits quickly Ability to create snapshots and save stages of documents Read full review Cons ActionStep is difficult to setup. I suggest working with a consultant which increases cost. Needs mobile app. One of our practice areas, Property Law, request we have a many to many contact relation. ActionStep cannot accommodate this. However, no other software I have reviewed can do this either. ActionStep is the most robust that I have seen and comes closest to making this work. Read full review The tools can be hard to locate within each tab/interface The software could provide the ability to create timelines Presentation mode exhibit list does not display the full document name/description Read full review Alternatives Considered I have worked with a lot of software. Each one has a different focus. ActionStep is better at workflow and task automation that the items above, in my opinion. However, having gone through many different deployments, what really matters is identifying your key requirements and needs. Then evaluation software against those. Once you have your requirements and software, focus on using that software to fix issues in existing workflow. This, when compared with ongoing training, is what it means to invest in software. Simply purchasing ActionStep or any software without identifying needs, problems in workflow or an investment in training is not a good plan. Neither is comparing the vendors to one another without knowing all of your specific needs.
Read full review I have used TrialPad in the past and found it very user friendly and easy to use. However, functionality is limited as to what you can do or how the data can be manipulated once uploaded to TrialPad. TrialDirector 360 by Ipro gives the user a full array of tools and functionality and in some ways is easier to navigate and control in presentation mode.
Read full review Return on Investment I love the workflows that can be deployed for practice areas to ensure consistency. This has reduced new employee onboarding time and increased the speed at which we can complete matters. Since ActionStep lives in the cloud, and we have O365 our firm is very mobile without spending lots of money in TS or other such infrastructure. Creating the workflows is a bit complex, so this increases the overall cost and makes an ROI take longer. I suggest spending a bit more initially to get everything setup and working with a consultant to learn how to do this on your own during that initial setup. Read full review Our attorneys are able to cut client costs for trial preparation by using this tool We still have to outsource .dvi file creation as needed Read full review ScreenShots Reveal Trial Director Screenshots