actiTIME vs. isolved

ActiTime is a perfect program for managing payments and expenses within the company. It is an ideal tool to manage the activity of employees and the time they devote to their daily tasks within the company. ActiTime is undoubtedly recommended for its excellent performance in generating reports and the quality of its production. If anything could improve this tool it is its interface as it has become a bit outdated.

Incentivized

isolved is incredibly cost effective and capable for a mid-size organizations looking for full automation on SAS online software.

It would be overkill for very small organizations and not meet the needs of larger organizations without the addition of many of its optionally purchased add on modules.

Incentivized

• It's a program that has different tools perfect for saving time.
• It has a mobile application that serves to see the activities that are carried out from anywhere.
• It offers detailed reports in real-time.
• Its reports are customizable.
• Allows employees access without the need to create another account.

Incentivized

• Payroll Processing (timely and accurate).
• Customer Service (dedicated account service representative, who gets to know your company's needs).
• Payroll Reports (accurate, timely, extensive, exhaustive, customizable).
• Employee Information (accurate reporting of the data, easily viewable information, information presented in a streamlined fashion).

Incentivized

• This application can be complex to use for new users.
• ActiTime should further update its mobile application.

Incentivized

• More reminder notifications would be great!
• A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
• Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places

Incentivized

I believe Isolved has helped with allot of our previous payroll and HR issues but I am not the sole person responsible for making the decisions. If it were my responsibility to make the decision I would say yes, my input does weigh heavily on the choices but it's not guaranteed.

It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.

Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.

Incentivized

We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds

Incentivized

It has quality support, solving any problem quickly, and clarifying any doubt that arises. It works very well and has quick and detailed answers, the quality of service in this sense is impeccable. ActiTime offers an online chat by which you can solve most of the problems almost immediately.

Incentivized

Support is good highly trained and never usually takes ten minutes to get a rep on the call, often it's a couple of minutes. At a competitor the average call for a rep was 45 minutes to a hour. If the rep doesn't have a solution for your challenge they will escalate to someone that does.

Incentivized

All over the phone, but it was comprehensive.

Incentivized

We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.

The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.

This tool is the only one that has been used and worked wonderfully, it is an excellent program, it has not been necessary to try other similar tools.

Incentivized

I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.

Incentivized

Price increases do happen every year. I understand that the cost of living rises, but every year to us is a bit excessive.

We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.

Incentivized

All of iSvoled services are conducted very professionally

• It allows us to take the process and the expenses made in each project, and these give us the possibility to choose the correct budget for what we are doing.
• This application does not give the ease of knowing that the payments will be made to different employees without any complication, generating reports that justify the hours of work they did.

Incentivized

• When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
• Employees love having the ability to easily view and verify their timecards prior to payroll submission.

Incentivized