actiTIME, from Canadian company Actimind, is time-tracking software.
$5
per month per user
LASSO Crew
Score 9.0 out of 10
N/A
LASSO's Crew Management delivers a platform used to schedule, communicate, onboard, time track, travel, payroll, and book labor.
N/A
Pricing
actiTIME
LASSO Crew
Editions & Modules
actiTIME Free (up to 3 users)
$0
per user per month
actiTIME Online (41-200 users)
$5
per user per month
actiTIME Online (1-40 users)
$6
per user per month
actiTIME Self-Hosted
$120
user
actiTIME Online (200+ users)
Fixed Cost
for unlimited users
No answers on this topic
Offerings
Pricing Offerings
actiTIME
LASSO Crew
Free Trial
Yes
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
Choose from three different actiTIME versions:
- actiTIME Free is online software for teams of up to three users with basic time-tracking functionality.
- actiTIME Online is full-featured online software with free regular product upgrades starting at $5 user/month.
- actiTIME Self-Hosted is software that you install on your own servers and purchase with a one-time payment.
ActiTime is a perfect program for managing payments and expenses within the company. It is an ideal tool to manage the activity of employees and the time they devote to their daily tasks within the company. ActiTime is undoubtedly recommended for its excellent performance in generating reports and the quality of its production. If anything could improve this tool it is its interface as it has become a bit outdated.
Transition to LASSO Crew was a real bear, but once we had all the pieces and parts in place and staff new how to use it, it solved the majority of our staffing headaches. We work on events across NYC and often have several events going on at the same time. Prior to LASSO Crew it was not uncommon for a supervisor to show up to a call with only a limited understanding of who was booked on the job, or for an employee to not be sure who or where they needed to report to that day. LASSO Crew-facing app and supervisor-facing website have entirely eliminated these headaches. Our staffing process is more streamlined than before, our rates and scheduling more transparent. Once you get past the initial hurdles of crew/team buy-in and implementation, the upsides are enormous.
Some of the page layouts are clunky, especially the crew list page
LASSO Crew has a calendar feed that can link to gcal, iCal, etc but it’s very limited and doesn’t reliably update the calendar when the schedule changes.
I would like it to push automated clock-in/clock out alerts to my team. I can set these up manually by scheduling messages but it is a very cumbersome process.
The app is perfectly useable, if a bit limited in its functionality. The website, which functions as the "back end" of the app, takes awhile to learn. I carve out at least an hour of training on it for every new supervisor and fully expect to spend the first several weeks they use it to send them little reminders about how and when to do things. I have a few (older) supervisors who just out-and-out refuse to engage with LASSO Crew, but I think that has more to do with their aversion to change than it does the overall usability of the website.
It has quality support, solving any problem quickly, and clarifying any doubt that arises. It works very well and has quick and detailed answers, the quality of service in this sense is impeccable. ActiTime offers an online chat by which you can solve most of the problems almost immediately.
LASSO Crew takes customer support very seriously. My dedicated account rep responds to any issues directly, usually within one business day. When a crew member has an in-app problem they can't resolve the technical support team responds very quickly to any issue, usually with clear instructions about how to resolve the issue.
We explored using IntelliEvent for crew management but their platform just wasn't as robust and they didn't seem to have timekeeping and payroll partners in place to support the back end. Other than that, I haven't found another platform or software that does what LASSO Crew does, it was built for the event industry, by the event industry, and that focus on audience really shows through.
It allows us to take the process and the expenses made in each project, and these give us the possibility to choose the correct budget for what we are doing.
This application does not give the ease of knowing that the payments will be made to different employees without any complication, generating reports that justify the hours of work they did.
We've had some complaints from crew members that the communications they receive through the LASSO Crew system feel less personal than when we used to handle everything through direct emails and text messages.
LASSO Crew branding is super prominent on every communication we send from the platform, I wish they would center the client/employer a bit more and not make the LASSO Crew logo and color scheme the most identifiable thing on the page/email/message.