actiTIME vs. Service Autopilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
actiTIME
Score 8.0 out of 10
N/A
actiTIME, from Canadian company Actimind, is time-tracking software.
$5
per month per user
Service Autopilot
Score 7.7 out of 10
N/A
Service Autopilot, from BACKTELL in Richardson, is a business operations management system for small home services businesses.N/A
Pricing
actiTIMEService Autopilot
Editions & Modules
actiTIME Free (up to 3 users)
$0
per user per month
actiTIME Online (41-200 users)
$5
per user per month
actiTIME Online (1-40 users)
$6
per user per month
actiTIME Self-Hosted
$120
user
actiTIME Online (200+ users)
Fixed Cost
for unlimited users
No answers on this topic
Offerings
Pricing Offerings
actiTIMEService Autopilot
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsChoose from three different actiTIME versions: - actiTIME Free is online software for teams of up to three users with basic time-tracking functionality. - actiTIME Online is full-featured online software with free regular product upgrades starting at $5 user/month. - actiTIME Self-Hosted is software that you install on your own servers and purchase with a one-time payment.—
More Pricing Information
Community Pulse
actiTIMEService Autopilot
Top Pros

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Top Cons

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Features
actiTIMEService Autopilot
Project Management
Comparison of Project Management features of Product A and Product B
actiTIME
-
Ratings
Service Autopilot
8.0
1 Ratings
6% above category average
Task Management00 Ratings8.01 Ratings
Resource Management00 Ratings8.01 Ratings
Scheduling00 Ratings8.01 Ratings
Workflow Automation00 Ratings8.01 Ratings
Team Collaboration00 Ratings8.01 Ratings
Document Management00 Ratings8.01 Ratings
Email integration00 Ratings8.01 Ratings
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actiTIMEService Autopilot
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Paypro Workforce Management
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Todoist
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Score 9.2 out of 10
Enterprises
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Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
actiTIMEService Autopilot
Likelihood to Recommend
8.0
(1 ratings)
8.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
actiTIMEService Autopilot
Likelihood to Recommend
actiTIME Inc.
ActiTime is a perfect program for managing payments and expenses within the company. It is an ideal tool to manage the activity of employees and the time they devote to their daily tasks within the company. ActiTime is undoubtedly recommended for its excellent performance in generating reports and the quality of its production. If anything could improve this tool it is its interface as it has become a bit outdated.
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BACKTELL, INC
Service AutoPilot is a fantastic system for client service tracking and scheduling. While there are a few features and details I would personally like to see changed or added, the ultimate purpose of the system is well executed, fairly simple to use, and easy to understand. My recommendation would be to add more specific details such as canceled or closed clients and closed/canceled service history on active clients to remain permanently.
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Pros
actiTIME Inc.
  • It's a program that has different tools perfect for saving time.
  • It has a mobile application that serves to see the activities that are carried out from anywhere.
  • It offers detailed reports in real-time.
  • Its reports are customizable.
  • Allows employees access without the need to create another account.
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BACKTELL, INC
  • service history, tracking
  • service scheduling
  • service/client notes
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Cons
actiTIME Inc.
  • This application can be complex to use for new users.
  • ActiTime should further update its mobile application.
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BACKTELL, INC
  • when closing/canceling a service completely from a clients account it would be nice to still have the history to see what they had done in the past incase they change their mind later and wish to continue the service
  • cancel/closed client historys would also be nice as if someone sold their home, it would be nice to be able to see what was done on that property prior to inform new owners, etc.
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Likelihood to Renew
actiTIME Inc.
No answers on this topic
BACKTELL, INC
Service Autopilot has a versatile set of features that we use across all facets of our business. We use it for history tracking on clients properties, notes specific to the service and/or the client, as well as pricing details
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Support Rating
actiTIME Inc.
It has quality support, solving any problem quickly, and clarifying any doubt that arises. It works very well and has quick and detailed answers, the quality of service in this sense is impeccable. ActiTime offers an online chat by which you can solve most of the problems almost immediately.
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BACKTELL, INC
No answers on this topic
Alternatives Considered
actiTIME Inc.
This tool is the only one that has been used and worked wonderfully, it is an excellent program, it has not been necessary to try other similar tools.
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BACKTELL, INC
We use the two systems collaboratively. Both systems offer different features which we use bits and pieces of what we need from each to make the system work for our needs.
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Return on Investment
actiTIME Inc.
  • It allows us to take the process and the expenses made in each project, and these give us the possibility to choose the correct budget for what we are doing.
  • This application does not give the ease of knowing that the payments will be made to different employees without any complication, generating reports that justify the hours of work they did.
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BACKTELL, INC
No answers on this topic
ScreenShots

actiTIME Screenshots

Screenshot of Choose between an online timesheet, a browser extension and a free mobile app. Record time spent in other apps and on the go. Ensure data accuracy and security with timesheet locking and approvalsScreenshot of Keep control of your projects with custom workflows, task estimates and deadlines. Monitor project health with time and financial reportsScreenshot of Manage workload and assign tasks to team members. Share details, comments and useful links. Review team performance with time and financial reportsScreenshot of Turn your data into colorful charts and reports. Review your team performance, project health, business costs and profits using real-time widgets and analytics toolsScreenshot of Set up task- and user-specific rates, track time across billable and non-billable activities to review project costs, run payroll calculations, generate bills and invoicesScreenshot of Connect actiTIME with other apps and industry software to enhance your time tracking experience. Use actiPLANS integration to manage employee time and absences in a single environment