actiTIME vs. ServiceTitan

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
actiTIME
Score 8.0 out of 10
N/A
actiTIME, from Canadian company Actimind, is time-tracking software.
$5
per month per user
ServiceTitan
Score 8.3 out of 10
N/A
ServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual…
$125
per technician/per month
Pricing
actiTIMEServiceTitan
Editions & Modules
actiTIME Free (up to 3 users)
$0
per user per month
actiTIME Online (41-200 users)
$5
per user per month
actiTIME Online (1-40 users)
$6
per user per month
actiTIME Self-Hosted
$120
user
actiTIME Online (200+ users)
Fixed Cost
for unlimited users
ServiceTitan
$125
per technician/per month
ServiceTitan
$398
per month
Offerings
Pricing Offerings
actiTIMEServiceTitan
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalRequired
Additional DetailsChoose from three different actiTIME versions: - actiTIME Free is online software for teams of up to three users with basic time-tracking functionality. - actiTIME Online is full-featured online software with free regular product upgrades starting at $5 user/month. - actiTIME Self-Hosted is software that you install on your own servers and purchase with a one-time payment.
More Pricing Information
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actiTIMEServiceTitan
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All AlternativesView all alternativesView all alternatives
User Ratings
actiTIMEServiceTitan
Likelihood to Recommend
8.0
(1 ratings)
7.7
(12 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
actiTIMEServiceTitan
Likelihood to Recommend
actiTIME Inc.
ActiTime is a perfect program for managing payments and expenses within the company. It is an ideal tool to manage the activity of employees and the time they devote to their daily tasks within the company. ActiTime is undoubtedly recommended for its excellent performance in generating reports and the quality of its production. If anything could improve this tool it is its interface as it has become a bit outdated.
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ServiceTitan
Well suited for larger companies, and companies that can take advantage of numerous features like dispatching, inventory, etc. Smaller shops may not find ServiceTitan as helpful or at least potentially complicated for a scaled back operation. It doesn't have accounting software, so make sure you have QuickBooks or something similar.
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Pros
actiTIME Inc.
  • It's a program that has different tools perfect for saving time.
  • It has a mobile application that serves to see the activities that are carried out from anywhere.
  • It offers detailed reports in real-time.
  • Its reports are customizable.
  • Allows employees access without the need to create another account.
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ServiceTitan
  • Real-time tracking. The biggest problem in logistics in, my opinion, is knowing if your products are arriving on time or not especially as it pertains to food, that was huge here.
  • Most of our managers travel constantly from corporate to distribution because of how centralized the company is they needed something flexible that allowed them to run reports whenever and however.
  • Ease of use - I'll be honest in that our employees are not the cream of the crop as it pertains to their education, this software made the learning process simple.
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Cons
actiTIME Inc.
  • This application can be complex to use for new users.
  • ActiTime should further update its mobile application.
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ServiceTitan
  • We'd like to be able to text estimates (currently, email is the only function)
  • We'd like to have audit trails on Customer and Location records (currently only at the job level)
  • We'd like to be able to email/text the customer multiple options within estimates, like the techs can do on their tablet, it's just not a function that can be presented by the office.
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Support Rating
actiTIME Inc.
It has quality support, solving any problem quickly, and clarifying any doubt that arises. It works very well and has quick and detailed answers, the quality of service in this sense is impeccable. ActiTime offers an online chat by which you can solve most of the problems almost immediately.
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ServiceTitan
No answers on this topic
Alternatives Considered
actiTIME Inc.
This tool is the only one that has been used and worked wonderfully, it is an excellent program, it has not been necessary to try other similar tools.
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ServiceTitan
No comparisons. Everyone tries to emulate Service Titan. Service Titan has had the best support. Service Titan also seems like they have a better development team to build out their product and listen to client feedback. Where that's helpful is that they're constantly pushing the envelope of what's possible with enhancing client experience and streamlining operations for a business owner.
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Return on Investment
actiTIME Inc.
  • It allows us to take the process and the expenses made in each project, and these give us the possibility to choose the correct budget for what we are doing.
  • This application does not give the ease of knowing that the payments will be made to different employees without any complication, generating reports that justify the hours of work they did.
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ServiceTitan
  • We can more effectively retain customers and send them offers if it's been a while since their last visit.
  • Our cash flow has dramatically improved because now the technicians invoice everything.
  • We can get estimates out the door within the hour, not days later.
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ScreenShots

actiTIME Screenshots

Screenshot of Choose between an online timesheet, a browser extension and a free mobile app. Record time spent in other apps and on the go. Ensure data accuracy and security with timesheet locking and approvalsScreenshot of Keep control of your projects with custom workflows, task estimates and deadlines. Monitor project health with time and financial reportsScreenshot of Manage workload and assign tasks to team members. Share details, comments and useful links. Review team performance with time and financial reportsScreenshot of Turn your data into colorful charts and reports. Review your team performance, project health, business costs and profits using real-time widgets and analytics toolsScreenshot of Set up task- and user-specific rates, track time across billable and non-billable activities to review project costs, run payroll calculations, generate bills and invoicesScreenshot of Connect actiTIME with other apps and industry software to enhance your time tracking experience. Use actiPLANS integration to manage employee time and absences in a single environment

ServiceTitan Screenshots

Screenshot of Assign and view jobsScreenshot of Advanced reports and custom reportsScreenshot of Drag and drop dispatch board