Synology Active Backup Suite vs. Carbonite Safe

Synology
Active backup is a great low-cost solution to backup your entire
infrastructure, no license cost whatsoever currently, only the only requirement
is using Synology hardware which is great, and we’ve not had any issues with.

Compared to
more mature solutions like Veeam, it’s lacking some tools for restoring data /
elements quickly.

Veeam has
tools to restore databases/data or active directory elements like users, groups
or Ous.

So, if you
need the extra tools for certain applications this isn’t the right tool for
you.

Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.

Incentivized

• The interface to browse and restore files from the cloud backups is super-easy. As in drop-down boxes to select which account and then files and be exported for restore - no training needed to use it.
• The Synology device is fast on the network - 4 x 1Gbps NICs
• Updating itself
• Being Reliable as a permanently on 24/7 device

Incentivized

• Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
• Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
• Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.

Incentivized

• Agent Download more easily
• More detail information's on dates, and what was backup

Incentivized

• I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.

Incentivized

For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment

Incentivized

The usability
of the suite is excellent, all tools are web based so no client or server to
remote into. It has a separate portal to restore data, you can give access to
users if you want them to be able to restore their own data.

Restoring
files or a whole server/vm is very easy to do, it just lacks the functionality
of some of the more established backup solutions.

With being
a Veeam user for many years, the comfort of the extra tools to restore a single
database or a single active directory user, I’ve grown used to Veeam’s tools.

Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.

Incentivized

I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.

Incentivized

Centralized system for multiples systems

Incentivized

Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.

Incentivized

• Positive is obviously being a main part of the backup strategy along with quick data restoration.

Incentivized

• Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
• Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.

Incentivized