What users are saying about

ActiveCollab

18 Ratings

ActiveCollab

18 Ratings
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Score 7.8 out of 101

Assistance PSA

4 Ratings
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Score 6.3 out of 101

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Likelihood to Recommend

ActiveCollab

Active Collab is great for small teams who want a web-based project management platform to help them on their day-to-day workflow tasks, billing, estimations, vendor assignments and even client communications. It is also great for agencies with users who are sometimes remotely working. Active Collab starts to show shortcomings when you have an immense amount of projects in the system (1000+), and, being a web-based platform, can sometimes experience downtime.
Jorden Beatty profile photo

Assistance PSA

Financial management and budget management
Bhanuja Nagore profile photo

Feature Rating Comparison

Project Management

ActiveCollab
7.4
Assistance PSA
7.9
Task Management
ActiveCollab
9.3
Assistance PSA
8.0
Resource Management
ActiveCollab
7.5
Assistance PSA
8.0
Gantt Charts
ActiveCollab
6.1
Assistance PSA
8.0
Scheduling
ActiveCollab
6.5
Assistance PSA
8.0
Workflow Automation
ActiveCollab
7.0
Assistance PSA
7.0
Team Collaboration
ActiveCollab
8.6
Assistance PSA
8.0
Support for Agile Methodology
ActiveCollab
6.7
Assistance PSA
8.0
Support for Waterfall Methodology
ActiveCollab
7.0
Assistance PSA
8.0
Document Management
ActiveCollab
8.9
Assistance PSA
8.0
Email integration
ActiveCollab
8.0
Assistance PSA
8.0
Mobile Access
ActiveCollab
6.8
Assistance PSA
8.0
Timesheet Tracking
ActiveCollab
8.5
Assistance PSA
8.0
Change request and Case Management
ActiveCollab
5.3
Assistance PSA
8.0
Budget and Expense Management
ActiveCollab
7.1
Assistance PSA
8.0

Professional Services Automation

ActiveCollab
6.3
Assistance PSA
8.5
Quotes/estimates
ActiveCollab
5.8
Assistance PSA
8.0
Invoicing
ActiveCollab
6.6
Assistance PSA
9.0
Project & financial reporting
ActiveCollab
7.7
Assistance PSA
8.0
Integration with accounting software
ActiveCollab
5.1
Assistance PSA
9.0

Pros

  • Great for project and task assignments, project workflow and communications.
  • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
  • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
  • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
Jorden Beatty profile photo
  • Project management
  • In oil industry we use it to have a simple process
  • Provided a better solution for finance management of a company
Bhanuja Nagore profile photo

Cons

  • As a web-based platform, sometimes things go down on their end and we lose access to our project management tool to the ire of all.
  • Project searching can be hit or miss, and filtered search often leaves out projects that should have shown.
  • Email alerts are often not as helpful as they seem.
Jorden Beatty profile photo
  • Better integration with database
  • Better integration with business intelligence tool
Bhanuja Nagore profile photo

Alternatives Considered

We chose Active Collab overall because we liked its easy to use user interface, project management suite and agency/vendor/client interaction capabilities. We also chose it primarily because it was offered as a web-based platform that offered very clean and easy mobile access for our off-site users as well as clients and third-party vendors. Mavenlink and Basecamp, at the time, were more suited to specifically be used for project management on a more granular scale for project managers, not necessarily the whole team, including vendors and clients collaboration.
Jorden Beatty profile photo
Speed and so many options
Bhanuja Nagore profile photo

Return on Investment

  • Active Collab has helped us to move to a completely digital project management system, moving away from physical time sheets and assignments many years ago. Since then, the platform has grown very quickly and very adeptly, and that is why we continue to use it.
  • The Active Collab platform helps us with quick, easy access to our project management system, even for off-site users, vendors and clients.
  • Time tracking and profit analysis has been great to help us price new agency services and change requests.
Jorden Beatty profile photo
  • It saved time
  • It saved manual power
  • It saved dollars
Bhanuja Nagore profile photo

Pricing Details

ActiveCollab

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
ActiveCollab Editions & Modules
ActiveCollab
On-premise Edition
Self-Hosted Plan
$9991
1. license
SaaS Edition
5
$251
30
$992
60
$1993
Infinte
$2994
15
$495
1. 5 members per month
2. 30 members per month
3. 60 members per month
4. Infinite members per month
5. 15 members per month
Additional Pricing Details

Assistance PSA

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Assistance PSA Editions & Modules
Assistance PSA
Additional Pricing Details