35 Reviews and Ratings
45 Reviews and Ratings
Scenarios where ActiveCollab works well 1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy. 2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're inthe middle of writing something i.e a comment on story and get interrupted,it retains what you wrote. 4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page. 5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etc Scenarios where ActiveCollab did not work well 1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that. 2) Sorting capability is not their under invoicing 3) It did not work well for larger teams 4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue. Incentivized
AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
Great for project and task assignments, project workflow and communications.Solid web-based platform that doesn't require software downloads, also includes great mobile platform.Great reporting tools for managing billing, estimating, project workflow and other essential project details.Allows for both the agency and its clients to interact on a single platform using role-specific permissions.Incentivized
Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.Incentivized
It isn't possible to set members of staff as part time, so if someone is unavailable on certain days you must manually enter them as OOO every single day that they are not in, that other teammates work. Hours also can't be edited individually - everyone is treated as working the same hours in a day, rendering capacity planner useless for flexi working teamsSubtasks cannot be assigned their own hours and deadlines, meaning the To Do list view can't be seen in actual date order and capacity planner does not reflect all time allocated to an individual's schedule unless every task is set up as a separate task rather than subtaskThere is no way to see all tasks of a certain type across multiple campaigns (e.g all copywriting tasks vs all technical tasks) - support team suggested exporting data and making spreadsheetsKanban view isn't available for people's own task lists ('board' view here shows a list)Not possible to have one task be assigned to more than one personNotifications are not sent when tasks are updated, so you have to leave comments and tag people each time
AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoicesThe search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).The log enhancement follow-up procedure could use some work.Incentivized
At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.Incentivized
Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
We have not required support for ActiveCollab as it works pretty seamlessly. We didn't have any issues with using the platform or with any billing issues. The self-service aspect of the platform is robust and easy to navigate so we have not encountered any errors that required assistance from the support team.Incentivized
Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.Incentivized
We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.Incentivized
Allows our team to stay organized and keep conversations on tasks.The To-Do List email every morning helps me mentally prepare and know exactly what I should be doing as soon as I start work.Powerful and useful integrations save lots of time (Google Drive, Slack, Dropbox, Zapier and more!).Incentivized
AvidXchange allows our office to be more productive on invoice approvals.Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.You can approve invoices from anywhere as long as you have internet access.Incentivized