What users are saying about
34 Ratings
9 Ratings
34 Ratings
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Score 8.2 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Feature Set Ratings

  • Backlog ranks higher in 1 feature set: Project Management

Project Management

7.4

ActiveCollab

74%
9.5

Backlog

95%
Backlog ranks higher in 8/14 features

Task Management

9.0
90%
11 Ratings
10.0
100%
2 Ratings

Resource Management

7.0
70%
7 Ratings
N/A
0 Ratings

Gantt Charts

8.8
88%
6 Ratings
9.0
90%
2 Ratings

Scheduling

6.3
63%
10 Ratings
10.0
100%
2 Ratings

Workflow Automation

7.0
70%
1 Rating
N/A
0 Ratings

Team Collaboration

8.0
80%
12 Ratings
10.0
100%
2 Ratings

Support for Agile Methodology

7.0
70%
7 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

7.0
70%
1 Rating
8.0
80%
2 Ratings

Document Management

8.1
81%
7 Ratings
9.0
90%
2 Ratings

Email integration

8.4
84%
8 Ratings
10.0
100%
2 Ratings

Mobile Access

3.0
30%
9 Ratings
10.0
100%
2 Ratings

Timesheet Tracking

9.9
99%
8 Ratings
N/A
0 Ratings

Change request and Case Management

8.8
88%
7 Ratings
N/A
0 Ratings

Budget and Expense Management

5.9
59%
6 Ratings
N/A
0 Ratings

Professional Services Automation

7.5

ActiveCollab

75%

Backlog

Feature Set Not Supported
N/A
ActiveCollab ranks higher in 4/4 features

Quotes/estimates

6.9
69%
7 Ratings
N/A
0 Ratings

Invoicing

6.9
69%
6 Ratings
N/A
0 Ratings

Project & financial reporting

8.4
84%
6 Ratings
N/A
0 Ratings

Integration with accounting software

7.9
79%
4 Ratings
N/A
0 Ratings

Attribute Ratings

  • Backlog is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.0

ActiveCollab

80%
12 Ratings
10.0

Backlog

100%
2 Ratings

Support Rating

7.1

ActiveCollab

71%
6 Ratings
8.0

Backlog

80%
2 Ratings

Likelihood to Recommend

ActiveCollab

Scenarios where ActiveCollab works well 1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy. 2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote. 4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page. 5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etc Scenarios where ActiveCollab did not work well 1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that. 2) Sorting capability is not their under invoicing 3) It did not work well for larger teams 4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












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Nulab, Inc.

The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.
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Pros

ActiveCollab

  • Great for project and task assignments, project workflow and communications.
  • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
  • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
  • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
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Nulab, Inc.

  • Gantt chart
  • Github support
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Cons

ActiveCollab

  • Does not maintain default categories for tasks
  • Makes information difficult to share with others not on AC
  • Relies on other people to track their time correctly in categories for estimates
  • Mobile app is very hard to use and not user-friendly if you are working with multiple projects
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Nulab, Inc.

  • The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
  • There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.
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Pricing Details

ActiveCollab

Starting Price

$7 per member/per month

Editions & Modules

ActiveCollab editions and modules pricing
EditionModules
Self-Hosted Plan$999.001
ActiveCollab Project Management$7.002

Footnotes

  1. license
  2. per member/per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional $6.25

Additional Details

Backlog

Starting Price

$0

Editions & Modules

Backlog editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Support Rating

    ActiveCollab

    We have not required support for ActiveCollab as it works pretty seamlessly. We didn't have any issues with using the platform or with any billing issues. The self-service aspect of the platform is robust and easy to navigate so we have not encountered any errors that required assistance from the support team.
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    Nulab, Inc.

    I would give 9 but one less because of the high price.
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    Alternatives Considered

    ActiveCollab

    ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.
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    Nulab, Inc.

    Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.
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    Return on Investment

    ActiveCollab

    • Allows our team to stay organized and keep conversations on tasks.
    • The To-Do List email every morning helps me mentally prepare and know exactly what I should be doing as soon as I start work.
    • Powerful and useful integrations save lots of time (Google Drive, Slack, Dropbox, Zapier and more!).
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    Nulab, Inc.

    • Software interns get easily used to this tool.
    • One who works in the SDLC gets recognized and it's easy to track rank board.
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    Screenshots

    Add comparison