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Score 7.8 out of 101
6 Ratings
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Score 8.9 out of 101

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Likelihood to Recommend

ActiveCollab

Scenarios where ActiveCollab works well1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy.2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote.4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page.5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etcScenarios where ActiveCollab did not work well1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that.2) Sorting capability is not their under invoicing3) It did not work well for larger teams4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Billtrust

Billtrust is extremely suited to increase your sales to cash application process, offering a multitude of successful automation process. The flexibility and functionality fit MAWSA very well.
Candace Hoover profile photo

Feature Rating Comparison

Project Management

ActiveCollab
7.4
Billtrust
Task Management
ActiveCollab
9.3
Billtrust
Resource Management
ActiveCollab
7.5
Billtrust
Gantt Charts
ActiveCollab
6.1
Billtrust
Scheduling
ActiveCollab
6.5
Billtrust
Workflow Automation
ActiveCollab
7.0
Billtrust
Team Collaboration
ActiveCollab
8.6
Billtrust
Support for Agile Methodology
ActiveCollab
6.7
Billtrust
Support for Waterfall Methodology
ActiveCollab
7.0
Billtrust
Document Management
ActiveCollab
8.9
Billtrust
Email integration
ActiveCollab
8.0
Billtrust
Mobile Access
ActiveCollab
6.8
Billtrust
Timesheet Tracking
ActiveCollab
8.5
Billtrust
Change request and Case Management
ActiveCollab
5.3
Billtrust
Budget and Expense Management
ActiveCollab
7.0
Billtrust

Professional Services Automation

ActiveCollab
6.3
Billtrust
Quotes/estimates
ActiveCollab
5.7
Billtrust
Invoicing
ActiveCollab
6.6
Billtrust
Project & financial reporting
ActiveCollab
7.7
Billtrust
Integration with accounting software
ActiveCollab
5.1
Billtrust

Pros

  • Project Management - Makes it very efficient to manage projects using Gantt Charts, daily email reports and custom reports!
  • Collaboration - Allows to collaborate with team members, tag them in tasks, send files/attachments.
  • Task delegation - With just 2 clicks you can delegate tasks to other team members/users.
Ali Zakeri profile photo
  • The payment portal is of the highest security, giving our participating customers piece of mind.
  • By offering electronic methods of billing statement, and other documents, electronically (email, ebill, ebank presentations) we are able to save on printing an postage costs.
  • Always on the cusp of emerging technologies, and willing to share their experience, Billtrust offers webinars, Twitterviews, classes, and conferences to keep you in the know and ahead in your industry.
  • Billtrust has a crack customer service team that always responds promptly, and with through follow up. Even better yet, when you respond to a survey on their customer service, they will donate to charity - that shows a willingness to hear what their customers have to say.
  • If you ever think of an idea, Billtrust is accepting of considering its implementation and how it can be incorporated into their services and systems, making the growth of services organically functional.
Candace Hoover profile photo

Cons

  • They don' do Gantt charts well
  • Integrations aren't awesome yet
  • They don't have task dependencies
Chris Lesner profile photo
  • Some of the best packages offered are pricier than are affordable by a small municipal entity; however, there are affordable options available to help proliferate success.
  • There are multiple packages, with multiple tiers of service. It allows for products to be offered for one package over another. I believe a simplification to one product with purchase in/out tiers would be more streamlined and flexible.
Candace Hoover profile photo

Alternatives Considered

Certainly, each of them has a particular advantage, which in the end makes it unique. ActiveCollab also belongs to a group of platforms created to be represented in particular, its way of project management is superior to JIRA or Trello. With this software, the work is more controlled and organized.
Daniel Pacheco profile photo
No answers on this topic

Return on Investment

  • For T& M teams, it is very good tools not only to manage teams but billing & invoicing.
  • we are able to generate invoices easily which earlier was a lot of headache & took lot of effort & time to do.
  • Whenever we encounter any issue in using any feature of AC, we get lot of support from their support desk.
  • Their customer service has been very responsive and helpful throughout.
  • Task management is USP of AC. It supports active tracking of our daily tasks & serves reminder if we miss on the targets defined, this helping us keeping on track & meeting the customer SLA's.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo
  • 10 day reduction in our DSO resulting in increased cash flow
  • Savings in printing, ink, folding, stuffing, and postage over in-house production, and additional savings with every customer that changes from paper to electronic delivery methods
  • Increased payment application by batching payment types by day into one file
  • Enhanced knowledge base for staff through webinars, Twitterviews, conferences, classes, and contact with customer support allow our staff to utilize our tools fully
Candace Hoover profile photo

Pricing Details

ActiveCollab

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
ActiveCollab Editions & Modules
ActiveCollab
On-premise Edition
Self-Hosted Plan
$9991
1. license
SaaS Edition
5
$251
30
$992
60
$1993
Infinte
$2994
15
$495
1. 5 members per month
2. 30 members per month
3. 60 members per month
4. Infinite members per month
5. 15 members per month
Additional Pricing Details

Billtrust

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Billtrust Editions & Modules
Billtrust
Additional Pricing Details