What users are saying about
27 Ratings
72 Ratings
27 Ratings
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Score 7.5 out of 101
72 Ratings
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Score 8.3 out of 101

Likelihood to Recommend

ActiveCollab

Scenarios where ActiveCollab works well1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy.2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote.4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page.5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etcScenarios where ActiveCollab did not work well1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that.2) Sorting capability is not their under invoicing3) It did not work well for larger teams4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Clarizen

Clarizen got the job done with time tracking and expense reports, but it didn't do enough to make our organization continue using it. We ended up switching because the key stakeholders (resource management) were unhappy with its offerings. This might be a good fit for smaller organizations that require less feature and capabilities. Instead, our company switched to OpenAir, which has more robust time tracking, expense reports, and PTO accrual and monitoring programs.
No photo available

Feature Rating Comparison

Project Management

ActiveCollab
7.4
Clarizen
7.0
Task Management
ActiveCollab
8.5
Clarizen
8.4
Resource Management
ActiveCollab
7.1
Clarizen
6.9
Gantt Charts
ActiveCollab
6.5
Clarizen
6.1
Scheduling
ActiveCollab
6.4
Clarizen
7.7
Workflow Automation
ActiveCollab
7.0
Clarizen
6.6
Team Collaboration
ActiveCollab
7.8
Clarizen
8.4
Support for Agile Methodology
ActiveCollab
7.6
Clarizen
5.7
Support for Waterfall Methodology
ActiveCollab
7.0
Clarizen
7.9
Document Management
ActiveCollab
8.2
Clarizen
6.3
Email integration
ActiveCollab
8.2
Clarizen
6.9
Mobile Access
ActiveCollab
7.4
Clarizen
6.3
Timesheet Tracking
ActiveCollab
8.9
Clarizen
8.2
Change request and Case Management
ActiveCollab
6.1
Clarizen
6.7
Budget and Expense Management
ActiveCollab
6.6
Clarizen
6.5

Professional Services Automation

ActiveCollab
6.3
Clarizen
4.4
Quotes/estimates
ActiveCollab
5.7
Clarizen
Invoicing
ActiveCollab
5.7
Clarizen
Project & financial reporting
ActiveCollab
7.9
Clarizen
6.2
Integration with accounting software
ActiveCollab
5.9
Clarizen
2.5

Pros

ActiveCollab

  • Great for project and task assignments, project workflow and communications.
  • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
  • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
  • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
Jorden Beatty profile photo

Clarizen

  • Highly customizable, can develop organization specific workflows, modules, etc.
  • Interface (in most instances) is easy to use. Timesheets, project details, and report modules are fairly easy to navigate and understand.
  • Good comms tools like discussions, group pages, automatic reminders and notifications.
No photo available

Cons

ActiveCollab

  • Individual comments cannot be linked to. This makes it more difficult to reference a comment or question.
  • Unnecessary features cannot be turned off. Since we use it primarily for communication, it would be ideal to turn off tasks etc. that are not needed or be able to move discussions as the first screen.
  • There isn't an easy way to set up different projects under the same client.
Nancy Ross profile photo

Clarizen

  • Export: I'm not wild about the export options. We created a custom project plan formatter to turn the ugly export in CSV to a customer facing color coded PDF. It's not super easy to give your customers something pretty to look at (although they do offer PPTs)
  • Gantt Charts: All I want in life is a nice little high level set of milestones to pop into a slide I'm showing to a steering committee. It's just not something the system does. I've just had to screen shot a hard to read gantt from the system or recreate in PPT or Visio. No fun
  • Speed: I am not sure what's going on here but Clarizen can be pretty slow to update small changes to project plans. It's rough when you have a laundry list of changes to make but the system is waiting
Sarah Meerschaert profile photo

Likelihood to Renew

ActiveCollab

No score
No answers yet
No answers on this topic

Clarizen

Clarizen 7.5
Based on 27 answers
I give my renewal of this product a 9. It's only because we never know what product may come out next and how other factors in our office political environment may cause impact upon this. If I always had my way, this is what we'd settle on as our de facto project management system.
No photo available

Usability

ActiveCollab

No score
No answers yet
No answers on this topic

Clarizen

Clarizen 7.3
Based on 5 answers
It is easy to configure, intuitive. The customization process is in some ways better than Salesforce.com. It has a great UI. It does however depend on how it's implemented.

The design of it is generally fine, however the ability to data upload people from a spreadsheet is an obvious miss.
No photo available

Reliability and Availability

ActiveCollab

No score
No answers yet
No answers on this topic

Clarizen

Clarizen 8.2
Based on 3 answers
Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Shel Hankley profile photo

Performance

ActiveCollab

No score
No answers yet
No answers on this topic

Clarizen

Clarizen 9.1
Based on 5 answers
Reports: Quick to Reasonable

Most Ancillary Pages: Quick to Reasonable
(By "ancillary" I mean lesser used/master data maintenance pages - e.g. People, Customers, Individual Tasks, Milestones, etc.)

Work Plan (with 100 sub items): Reasonable to Slow
Jason Beamer profile photo

Support

ActiveCollab

ActiveCollab 7.3
Based on 3 answers
The support team is responsive to requests and their annual support fees are reasonable. Honestly, we don't have to contact them much. Updates happen automatically and the platform is very solid and does not require a lot of support. Documentation is good and the platform is easy to learn.
Mike Muller profile photo

Clarizen

Clarizen 8.8
Based on 5 answers
Any questions we pose to Clarizen are addressed immediately and I receive an answer usually within a matter of hours as opposed to days with other software companies. Clarizen really works hard to get back to it customers quickly and it is well appreciated. When you have a question or struggling, timeliness is important.
No photo available

In-Person Training

ActiveCollab

No score
No answers yet
No answers on this topic

Clarizen

Clarizen 8.2
Based on 2 answers
• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
No photo available

Online Training

ActiveCollab

No score
No answers yet
No answers on this topic

Clarizen

Clarizen 5.4
Based on 5 answers
It's easy to access and frequently offered. Often I'm amongst only a few people on the call and get virtually individual attention. I also learn and share with the other attendees and we can see how we've each solved similar challenges.
Jeffrey Driscoll profile photo

Implementation

ActiveCollab

No score
No answers yet
No answers on this topic

Clarizen

Clarizen 8.2
Based on 4 answers
I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.
No photo available

Alternatives Considered

ActiveCollab

I have used multiple project management platforms such as ActiveCollab, JIRA, Trello, etc. Trello has great visualization with their (Kanban Board) board system and support drag and drop functionality for managing tasks. ActiveCollab, however, does not have the fancy visualization, but is very powerful when it comes to ticketing, task management, task delegation, time tracking, etc.
Ali Zakeri profile photo

Clarizen

There were several others I reviewed that I can no longer remember but none of them compared to Clarizen when it came to flexibility. Many factors sold us on Clarizen but most importantly it was that Clarizen was capable of wrapping itself around our existing processes instead of us changing to to meet the software tool. With that said, we are now looking at changing some of our processes due to the fact that Clarizen is such a powerful tool!
Sean Woods, PMP profile photo

Return on Investment

ActiveCollab

  • It has saved us a TON of money (literally thousands) in project management software.
  • It has helped us gain clients because we can show them the template of what they will see and give them access to it. When others don't have software that does this.
  • Positive impact on ROI based on the time it's saving compared to our previous PM software.
Chris Lesner profile photo

Clarizen

  • Great customer feedback related to real-time availabilty of project status. We could tailor gant charts to various customers within an organization fairly quickly.
  • Seeing real-time breakdown of costs and time for projects was great. The main page with summary charts was a great way to get information at a glance.
  • Clarizen use definitely helped us stream-line project planning and assisted with identifying bottlenecks.
  • We run many projects in parallel with similar timepoints (pre-, interim-, and post-). The software was pretty straight forward, permitting us to create one project outline then dupiclating it (as a template) for a number of others.
Carlos Chang profile photo

Pricing Details

ActiveCollab

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$6.25*

* per member, per month, annual billing

ActiveCollab Editions & Modules

On-premise Edition
Self-Hosted Plan$9991
  1. license
SaaS Edition
Member annually6.251
Addition - Get Paid Bundle Annually$31
Addition - Get Paid Bundle Monthly$42
Member monthly$72
  1. per member, per month, annual billing
  2. per member, per month, monthly billing
Additional Pricing Details

Clarizen

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Clarizen Editions & Modules

Edition
Enterprise Edition$451
Unlimited Edition$601
  1. per user per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ActiveCollab
7.8
Clarizen
8.3

Likelihood to Renew

ActiveCollab
Clarizen
7.5

Usability

ActiveCollab
Clarizen
7.3

Reliability and Availability

ActiveCollab
Clarizen
8.2

Performance

ActiveCollab
Clarizen
9.1

Support

ActiveCollab
7.3
Clarizen
8.8

In-Person Training

ActiveCollab
Clarizen
8.2

Online Training

ActiveCollab
Clarizen
5.4

Implementation

ActiveCollab
Clarizen
8.2

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