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22 Ratings
69 Ratings
22 Ratings
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Score 7.6 out of 101
69 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101

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Likelihood to Recommend

ActiveCollab

Overall, ActiveCollab is a great project management tool. If you're looking for a platform for your team to track their tasks, communicate with one another, share files, etc., then ActiveCollab is the exact right choice. It even allows you to invite external users to collaborate with (such as clients) and lets you set up custom visibility for them.
Ali Zakeri profile photo

Clarizen

I have had very good experience with Clarizen. The product is robust though could use minor tweaks. Clarizen is on a predictable upgrade cycle and offers great training programs. The customer success managers are knowledgeable and willing to help. I'll continue to promote Clarizen to anyone who will listen.
Peter Koch profile photo

Feature Rating Comparison

Project Management

ActiveCollab
7.4
Clarizen
7.1
Task Management
ActiveCollab
9.3
Clarizen
8.5
Resource Management
ActiveCollab
7.5
Clarizen
7.6
Gantt Charts
ActiveCollab
6.1
Clarizen
5.4
Scheduling
ActiveCollab
6.5
Clarizen
8.4
Workflow Automation
ActiveCollab
7.0
Clarizen
6.9
Team Collaboration
ActiveCollab
8.6
Clarizen
8.2
Support for Agile Methodology
ActiveCollab
6.7
Clarizen
5.5
Support for Waterfall Methodology
ActiveCollab
7.0
Clarizen
7.2
Document Management
ActiveCollab
9.0
Clarizen
7.1
Email integration
ActiveCollab
8.0
Clarizen
7.6
Mobile Access
ActiveCollab
6.8
Clarizen
5.8
Timesheet Tracking
ActiveCollab
8.5
Clarizen
8.1
Change request and Case Management
ActiveCollab
5.3
Clarizen
6.6
Budget and Expense Management
ActiveCollab
7.0
Clarizen
6.1

Professional Services Automation

ActiveCollab
6.2
Clarizen
4.0
Quotes/estimates
ActiveCollab
5.7
Clarizen
Invoicing
ActiveCollab
6.5
Clarizen
Project & financial reporting
ActiveCollab
7.7
Clarizen
5.5
Integration with accounting software
ActiveCollab
5.0
Clarizen
2.5

Pros

  • Its billing & invoice feature worked pretty well for T&M teams. ActiveCollab version 5, the current version, allows you to directly track time to tasks using the Timer app and later create invoices based on those time entries. Their statuses will change through phases, as you are pending payment, or after they are set as paid.
  • Here cost can be easily assigned to each team member, Team members can start the timer after they start their work, then allows you to export the time records of team members making it easy to complete the billing.
  • File sharing feature is very useful for distributed teams as we can we can easily share files, screenshots.
  • Also ActiveCollab ability to connect to Google docs, attach images and link to web pages make it unique from other project management tools.
  • AC easily allows you to track your daily tasks & serves reminder if miss on the targets defined by giving daily / weekly reminders regarding tasks and any that have gone over due dates.
  • ActiveCollab is quite easy to use. With just a few clicks, you can create a new project.
  • The dashboard and options are easy to see and it is well laid out.
  • Here user have an opportunity to select the number of emails they receive from ActiveCollab and for some email providers, such as Gmail grouping is enabled. So rather than getting multiple mails, it send you a summary of all the daily notifications in one mail.
  • It allows users to upload several files at once on task comments, and if you are set with the owner role, or have the member role but are a project leader, you have a Batch Edit option available on project level. This allows you to edit multiple tasks at once and change all the details on them, such as assignee, due dates, labels, importance, and more.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo
  • Incorporation of dependent dates for milestones; series of events automatically adjust depending on other events in the product pipeline.
  • Ability to share personalized schedules, in real time, with our clients.
  • Built-in ecosystem for magaging and notifying assigned personel to duties
Carlos Chang profile photo

Cons

  • It does not provide support to scaled agile frameworks like SAfe which is there for Rally & Agilecraft.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo
  • The user interface could use work, it's very busy.
  • For our purposes, Clarizen had too much going on. We did not use the "status" or chat features, it should try to focus on doing some things very well instead of being an all-in-one offering.
April Muller profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Clarizen7.5
Based on 27 answers
We are still on our way to construct a project management culture across the company and we are pretty sure Clarizen can give us all the capabilities we need to manage the organizational change and to manage our project. At the same time we have a very useful tool.
No photo available

Usability

No score
No answers yet
No answers on this topic
Clarizen7.3
Based on 5 answers
Ease of timecard use, Customization.
Shel Hankley profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 3 answers
Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Shel Hankley profile photo

Performance

No score
No answers yet
No answers on this topic
Clarizen9.1
Based on 5 answers
Speed is very good considering the number of users that are on simultaneously.
Shel Hankley profile photo

Support

No score
No answers yet
No answers on this topic
Clarizen8.8
Based on 5 answers
Their staff cares, not just about your problem, but the success of your company. They are there at every turn to help you with a problem, big or small
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 2 answers
• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
No photo available

Online Training

No score
No answers yet
No answers on this topic
Clarizen5.4
Based on 5 answers
Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Clarizen8.2
Based on 4 answers
I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.
No photo available

Alternatives Considered

Since we moved from fixed capacity project to T&M we need some tool who support our billing & invoicing.HP ALM did not provide good support for invoicing so we moved out from HP ALM to ActiveCollab.The features like Timer, reminders are not available in other project management tools like JIRA, Rally & ALM making AC the first choice since we have strict SLA's & AC helps in meeting that.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo
Ease of use was the key reason we selected Clarizen. Employees appreciated the resourcing and budgeting aspect of the program. This allowed it to be easier to manage products, but also pull data for upper management when needed at a moment's notice. Email reminders were appreciated and employees felt that they were not spammed by them
No photo available

Return on Investment

  • For T& M teams, it is very good tools not only to manage teams but billing & invoicing.
  • we are able to generate invoices easily which earlier was a lot of headache & took lot of effort & time to do.
  • Whenever we encounter any issue in using any feature of AC, we get lot of support from their support desk.
  • Their customer service has been very responsive and helpful throughout.
  • Task management is USP of AC. It supports active tracking of our daily tasks & serves reminder if we miss on the targets defined, this helping us keeping on track & meeting the customer SLA's.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo
  • I have not used Clarizen long enough to know the dollar impact. However it helps to make sure nothing is left behind and that is immeasurable.
Lea Mohr profile photo

Pricing Details

ActiveCollab

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$6.25*
1.  per member, per month, annual billing
ActiveCollab Editions & Modules
ActiveCollab
On-premise Edition
Self-Hosted Plan
$9991
1. license
SaaS Edition
Member annually
6.251
Addition - Get Paid Bundle Annually
$21
Addition - Get Paid Bundle Monthly
2.52
Member monthly
$72
1. per member, per month, annual billing
2. per member, per month, monthly billing
Additional Pricing Details

ActiveCollab More Information

Clarizen

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Clarizen Editions & Modules
Clarizen
Edition
Enterprise Edition
$451
Unlimited Edition
$601
1. per user per month
Additional Pricing Details

Clarizen More Information