What users are saying about
33 Ratings
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Top Rated
116 Ratings
33 Ratings
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Score 8 out of 100

isolved

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Top Rated
116 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Likelihood to Recommend

ActiveCollab

Scenarios where ActiveCollab works well1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy.2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote.4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page.5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etcScenarios where ActiveCollab did not work well1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that.2) Sorting capability is not their under invoicing3) It did not work well for larger teams4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

isolved

isolved is great for larger companies who want to have one program that can manage all of their payroll, human resources and time keeping needs in one. It flows together nicely and really does make everything more efficient. If you work for a small business you might not need or want all of the features that isolved provides, but I really think all businesses could benefit from a program like this.
Holly Anderson | TrustRadius Reviewer

Feature Rating Comparison

Project Management

ActiveCollab
7.9
isolved
Task Management
ActiveCollab
8.3
isolved
Resource Management
ActiveCollab
7.0
isolved
Gantt Charts
ActiveCollab
8.8
isolved
Scheduling
ActiveCollab
6.3
isolved
Workflow Automation
ActiveCollab
7.0
isolved
Team Collaboration
ActiveCollab
7.2
isolved
Support for Agile Methodology
ActiveCollab
8.9
isolved
Support for Waterfall Methodology
ActiveCollab
7.0
isolved
Document Management
ActiveCollab
8.0
isolved
Email integration
ActiveCollab
8.4
isolved
Mobile Access
ActiveCollab
9.7
isolved
Timesheet Tracking
ActiveCollab
9.9
isolved
Change request and Case Management
ActiveCollab
8.8
isolved
Budget and Expense Management
ActiveCollab
5.9
isolved

Professional Services Automation

ActiveCollab
7.5
isolved
Quotes/estimates
ActiveCollab
6.9
isolved
Invoicing
ActiveCollab
6.9
isolved
Project & financial reporting
ActiveCollab
8.4
isolved
Integration with accounting software
ActiveCollab
7.8
isolved

Human Resource Management

ActiveCollab
isolved
8.1
Employee demographic data
ActiveCollab
isolved
9.1
Employment history
ActiveCollab
isolved
9.2
Job profiles and administration
ActiveCollab
isolved
7.9
Workflow for transfers, promotions, pay raises, etc.
ActiveCollab
isolved
8.4
Organizational charting
ActiveCollab
isolved
6.6
Organization and location management
ActiveCollab
isolved
7.1
Compliance data (COBRA, OSHA, etc.)
ActiveCollab
isolved
8.3

Payroll Management

ActiveCollab
isolved
8.4
Pay calculation
ActiveCollab
isolved
9.4
Support for external payroll vendors
ActiveCollab
isolved
7.5
Off-cycle/On-Demand payment
ActiveCollab
isolved
8.3
Benefit plan administration
ActiveCollab
isolved
8.4
Direct deposit files
ActiveCollab
isolved
9.3
Salary revision and increment management
ActiveCollab
isolved
7.9
Reimbursement management
ActiveCollab
isolved
8.3

Leave and Attendance Management

ActiveCollab
isolved
8.8
Approval workflow
ActiveCollab
isolved
8.3
Balance details
ActiveCollab
isolved
8.6
Annual carry-forward and encashment
ActiveCollab
isolved
9.4

Employee Self Service

ActiveCollab
isolved
8.6
View and generate pay and benefit information
ActiveCollab
isolved
9.1
Update personal information
ActiveCollab
isolved
9.3
View company policy documentation
ActiveCollab
isolved
8.3
Employee recognition
ActiveCollab
isolved
6.9
View job history
ActiveCollab
isolved
9.3

Asset Management

ActiveCollab
isolved
8.0
Tracking of all physical assets
ActiveCollab
isolved
8.0

HR Reporting

ActiveCollab
isolved
8.1
Report builder
ActiveCollab
isolved
8.3
Pre-built reports
ActiveCollab
isolved
8.3
Ability to combine HR data with external data
ActiveCollab
isolved
7.7

Onboarding

ActiveCollab
isolved
8.2
New hire portal
ActiveCollab
isolved
8.8
Manager tracking tools
ActiveCollab
isolved
7.7

Performance and Goals

ActiveCollab
isolved
6.5
Corporate goal setting
ActiveCollab
isolved
6.6
Individual goal setting
ActiveCollab
isolved
6.5
Line-of sight-visibility
ActiveCollab
isolved
6.2
Performance tracking
ActiveCollab
isolved
6.6

Performance Management

ActiveCollab
isolved
7.2
Performance plans
ActiveCollab
isolved
7.2
Performance improvement plans
ActiveCollab
isolved
7.2
Review status tracking
ActiveCollab
isolved
7.2
Review reminders
ActiveCollab
isolved
7.3
Multiple review frequency
ActiveCollab
isolved
7.0

Succession Planning

ActiveCollab
isolved
7.3
Create succession plans/pools
ActiveCollab
isolved
7.4
Candidate ranking
ActiveCollab
isolved
7.4
Candidate search
ActiveCollab
isolved
7.2
Candidate development
ActiveCollab
isolved
7.3

Recruiting / ATS

ActiveCollab
isolved
7.8
Job Requisition Management
ActiveCollab
isolved
7.4
Company Website Posting
ActiveCollab
isolved
7.7
Publish to Social Media
ActiveCollab
isolved
8.4
Job Search Site Posting
ActiveCollab
isolved
8.4
Duplicate Candidate Prevention
ActiveCollab
isolved
7.6
Applicant Tracking
ActiveCollab
isolved
7.9
Notifications and Alerts
ActiveCollab
isolved
7.6

Pros

ActiveCollab

  • Great for project and task assignments, project workflow and communications.
  • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
  • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
  • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
Jorden Beatty | TrustRadius Reviewer

isolved

  • Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
  • Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
  • Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.
Anonymous | TrustRadius Reviewer

Cons

ActiveCollab

  • Individual comments cannot be linked to. This makes it more difficult to reference a comment or question.
  • Unnecessary features cannot be turned off. Since we use it primarily for communication, it would be ideal to turn off tasks etc. that are not needed or be able to move discussions as the first screen.
  • There isn't an easy way to set up different projects under the same client.
Nancy Ross | TrustRadius Reviewer

isolved

  • Customer Service - My current reps are amazing (Michelle Maney & Sherri Schatzel) but it took some changes to get the right fit. Previously when with Performance I could call our reps direct & always get someone right way. If there was a big issue Pen Gaines was a phone call away & could handle most anything.
  • Start Up Team - We added a 3rd company informing the team we needed it soon (before yr end 2020), all rules should mirror other 2, and I offered to input the employees myself (and did). Even after contacting Pen there was nothing he could do to escalate the issue and we had to wait vs starting the year for 8 employees we were pulling from the other 2 on 1 payroll.
Aubrey Pelton | TrustRadius Reviewer

Likelihood to Renew

ActiveCollab

No score
No answers yet
No answers on this topic

isolved

isolved 8.5
Based on 14 answers
I don't have a decision in whether to renew the license or not, however if I did I would strongly recommend renewing the license, unless there were a system that would sync up with our payroll program, then I would lean more to the other program simply from a biased standpoint of it being easier for my position.
Steven Houk | TrustRadius Reviewer

Usability

ActiveCollab

No score
No answers yet
No answers on this topic

isolved

isolved 8.6
Based on 5 answers
I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
Anonymous | TrustRadius Reviewer

Reliability and Availability

ActiveCollab

No score
No answers yet
No answers on this topic

isolved

isolved 8.6
Based on 4 answers
It's always online, always available.
MICHELE KING | TrustRadius Reviewer

Performance

ActiveCollab

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 2 answers
Not too quickly. This could use some improvement maybe
Melissa Gering | TrustRadius Reviewer

Support Rating

ActiveCollab

ActiveCollab 7.2
Based on 3 answers
The support team is responsive to requests and their annual support fees are reasonable. Honestly, we don't have to contact them much. Updates happen automatically and the platform is very solid and does not require a lot of support. Documentation is good and the platform is easy to learn.
Mike Muller | TrustRadius Reviewer

isolved

isolved 9.1
Based on 9 answers
Our agency used a 3rd party payroll vendor that was a partner of Infinisource iSolved so we didn't experience Infinisource iSolved support directly. However, our clients seemed to feel that the support was more than satisfactory. We never fielded complaints from them about their use of Infinisource iSolved or the service they received from it.
Meghan Elise Guffee | TrustRadius Reviewer

In-Person Training

ActiveCollab

No score
No answers yet
No answers on this topic

isolved

isolved 9.1
Based on 1 answer
All over the phone, but it was comprehensive.
MICHELE KING | TrustRadius Reviewer

Online Training

ActiveCollab

No score
No answers yet
No answers on this topic

isolved

isolved 8.6
Based on 2 answers
The help videos are great
Melissa Gering | TrustRadius Reviewer

Implementation Rating

ActiveCollab

No score
No answers yet
No answers on this topic

isolved

isolved 8.6
Based on 11 answers
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ActiveCollab

I have used multiple project management platforms such as ActiveCollab, JIRA, Trello, etc. Trello has great visualization with their (Kanban Board) board system and support drag and drop functionality for managing tasks. ActiveCollab, however, does not have the fancy visualization, but is very powerful when it comes to ticketing, task management, task delegation, time tracking, etc.
Ali Zakeri | TrustRadius Reviewer

isolved

I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
Vicki Burnett | TrustRadius Reviewer

Scalability

ActiveCollab

No score
No answers yet
No answers on this topic

isolved

isolved 8.6
Based on 3 answers
We have grown by 50% since we started using iSolved, and its scalability is perfect.
MICHELE KING | TrustRadius Reviewer

Return on Investment

ActiveCollab

  • It has saved us a TON of money (literally thousands) in project management software.
  • It has helped us gain clients because we can show them the template of what they will see and give them access to it. When others don't have software that does this.
  • Positive impact on ROI based on the time it's saving compared to our previous PM software.
Chris Lesner | TrustRadius Reviewer

isolved

  • TimeForce has had a huge benefit in keeping track of overtime hours for our company. It has a great reporting feature that allows you to see who is nearing currently nearing overtime.
  • It has made it a breeze to keep track of employee accruals and usage. Everything is automatically generated and easily renewed at the beginning of the year, keeping track of what was used and what is still available.
  • All punches are audited along with information on what system sent the time clock entry, which makes it great to monitor accuracy and protect in the rare case of false punches.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ActiveCollab

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$6.25*

* per member, per month, annual billing

ActiveCollab Editions & Modules

On-premise Edition
Self-Hosted Plan$999.001
  1. license
SaaS Edition
ActiveCollab Project Management$7.001
  1. per member/per month
Additional Pricing Details

isolved

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

isolved Editions & Modules

Edition
isolved$4.001
  1. Per Employee Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ActiveCollab
7.4
isolved
8.1

Likelihood to Renew

ActiveCollab
isolved
8.5

Usability

ActiveCollab
isolved
8.6

Reliability and Availability

ActiveCollab
isolved
8.6

Performance

ActiveCollab
isolved
8.2

Support Rating

ActiveCollab
7.2
isolved
9.1

In-Person Training

ActiveCollab
isolved
9.1

Online Training

ActiveCollab
isolved
8.6

Implementation Rating

ActiveCollab
isolved
8.6

Scalability

ActiveCollab
isolved
8.6

Add comparison