What users are saying about
34 Ratings
13 Ratings
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

    Project Management

    7.4

    ActiveCollab

    74%

    Journyx

    Feature Set Not Supported
    N/A
    ActiveCollab ranks higher in 14/14 features

    Task Management

    9.0
    90%
    11 Ratings
    N/A
    0 Ratings

    Resource Management

    7.0
    70%
    7 Ratings
    N/A
    0 Ratings

    Gantt Charts

    8.8
    88%
    6 Ratings
    N/A
    0 Ratings

    Scheduling

    6.3
    63%
    10 Ratings
    N/A
    0 Ratings

    Workflow Automation

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Team Collaboration

    8.0
    80%
    12 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    7.0
    70%
    7 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Document Management

    8.1
    81%
    7 Ratings
    N/A
    0 Ratings

    Email integration

    8.4
    84%
    8 Ratings
    N/A
    0 Ratings

    Mobile Access

    3.0
    30%
    9 Ratings
    N/A
    0 Ratings

    Timesheet Tracking

    9.9
    99%
    8 Ratings
    N/A
    0 Ratings

    Change request and Case Management

    8.8
    88%
    7 Ratings
    N/A
    0 Ratings

    Budget and Expense Management

    5.9
    59%
    6 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    7.5

    ActiveCollab

    75%

    Journyx

    Feature Set Not Supported
    N/A
    ActiveCollab ranks higher in 4/4 features

    Quotes/estimates

    6.9
    69%
    7 Ratings
    N/A
    0 Ratings

    Invoicing

    6.9
    69%
    6 Ratings
    N/A
    0 Ratings

    Project & financial reporting

    8.4
    84%
    6 Ratings
    N/A
    0 Ratings

    Integration with accounting software

    7.9
    79%
    4 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • ActiveCollab is rated higher in 1 area: Support Rating
    • Journyx is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    ActiveCollab

    80%
    12 Ratings
    9.0

    Journyx

    90%
    8 Ratings

    Likelihood to Renew

    ActiveCollab

    N/A
    0 Ratings
    8.5

    Journyx

    85%
    2 Ratings

    Usability

    ActiveCollab

    N/A
    0 Ratings
    6.0

    Journyx

    60%
    1 Rating

    Availability

    ActiveCollab

    N/A
    0 Ratings
    8.0

    Journyx

    80%
    2 Ratings

    Performance

    ActiveCollab

    N/A
    0 Ratings
    5.0

    Journyx

    50%
    2 Ratings

    Support Rating

    7.1

    ActiveCollab

    71%
    6 Ratings
    6.0

    Journyx

    60%
    2 Ratings

    Online Training

    ActiveCollab

    N/A
    0 Ratings
    7.0

    Journyx

    70%
    1 Rating

    Implementation Rating

    ActiveCollab

    N/A
    0 Ratings
    5.0

    Journyx

    50%
    2 Ratings

    Product Scalability

    ActiveCollab

    N/A
    0 Ratings
    7.0

    Journyx

    70%
    1 Rating

    Vendor post-sale

    ActiveCollab

    N/A
    0 Ratings
    8.0

    Journyx

    80%
    1 Rating

    Vendor pre-sale

    ActiveCollab

    N/A
    0 Ratings
    8.0

    Journyx

    80%
    1 Rating

    Likelihood to Recommend

    ActiveCollab

    Scenarios where ActiveCollab works well 1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy. 2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
    tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
    the middle of writing something i.e a comment on story and get interrupted,
    it retains what you wrote. 4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page. 5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etc Scenarios where ActiveCollab did not work well 1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that. 2) Sorting capability is not their under invoicing 3) It did not work well for larger teams 4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












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    Journyx, Inc

    Users cannot update their own time sheet if mistakes are made or things change after submitting. The time sheet must be rejected by the reviewer before the user can update the time sheet. It would be much better for the user to be able to update the time sheet and resubmit, barring approval, instead of the upfront action of the reviewer rejecting the time sheet.
    Read full review

    Pros

    ActiveCollab

    • Great for project and task assignments, project workflow and communications.
    • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
    • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
    • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
    Read full review

    Journyx, Inc

    • The strengths are real time data capture for our projects.
    • Helps our department with our clinical trials for the budgeting process (we capture time per task).
    • Allows our department to justify additional hires.
    Read full review

    Cons

    ActiveCollab

    • Does not maintain default categories for tasks
    • Makes information difficult to share with others not on AC
    • Relies on other people to track their time correctly in categories for estimates
    • Mobile app is very hard to use and not user-friendly if you are working with multiple projects
    Read full review

    Journyx, Inc

    • Leave management ability can be improved to offer more functions and reporting.
    • Administration function of adding new clients can be difficult and time consuming.
    • Maybe at times too much customization. It is difficult to administrate all the activities and tasks if we have future changes.
    Read full review

    Pricing Details

    ActiveCollab

    Starting Price

    $7 per member/per month

    Editions & Modules

    ActiveCollab editions and modules pricing
    EditionModules
    Self-Hosted Plan$999.001
    ActiveCollab Project Management$7.002

    Footnotes

    1. license
    2. per member/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $6.25

    Additional Details

    Journyx

    Starting Price

    Editions & Modules

    Journyx editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Both our hosted and on-premise solutions are priced on a per license, per month basis. We have a base solution, Journyx, with additional products and add-ons that we offer based on your specific requirements. Pricing is highly dependent on your business requirements. We're happy to discuss your needs in detail so we can provide you with a solution that meets those needs.

      Likelihood to Renew

      ActiveCollab

      No answers on this topic

      Journyx, Inc

      All depending on cost for renewal. This is very expensive as a reporting tool, as we do not recover the cost through billing
      Read full review

      Usability

      ActiveCollab

      No answers on this topic

      Journyx, Inc

      Back end, administration or set up on the software.
      Read full review

      Reliability and Availability

      ActiveCollab

      No answers on this topic

      Journyx, Inc

      Yes, it's there when I need it.
      Read full review

      Performance

      ActiveCollab

      No answers on this topic

      Journyx, Inc

      Can be slow at times.
      Read full review

      Support Rating

      ActiveCollab

      We have not required support for ActiveCollab as it works pretty seamlessly. We didn't have any issues with using the platform or with any billing issues. The self-service aspect of the platform is robust and easy to navigate so we have not encountered any errors that required assistance from the support team.
      Read full review

      Journyx, Inc

      No answers on this topic

      Online Training

      ActiveCollab

      No answers on this topic

      Journyx, Inc

      Good training overall, some areas we do use.
      Read full review

      Implementation Rating

      ActiveCollab

      No answers on this topic

      Journyx, Inc

      It takes a lot of planning and it's time consuming.
      Read full review

      Alternatives Considered

      ActiveCollab

      ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.
      Read full review

      Journyx, Inc

      Journyx is easy to use - intuitive with customizable drop down menus and with multiple report options, useful for a variety of purposes.
      Read full review

      Scalability

      ActiveCollab

      No answers on this topic

      Journyx, Inc

      Server issues at first.
      Read full review

      Return on Investment

      ActiveCollab

      • Allows our team to stay organized and keep conversations on tasks.
      • The To-Do List email every morning helps me mentally prepare and know exactly what I should be doing as soon as I start work.
      • Powerful and useful integrations save lots of time (Google Drive, Slack, Dropbox, Zapier and more!).
      Read full review

      Journyx, Inc

      • Allowing for time and reporting to be easy to navigate
      • Ease of entering time allows for employees/contractors to enter in their time
      Read full review

      Screenshots

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