Likelihood to Recommend Scenarios where ActiveCollab works well 1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy. 2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote. 4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distribu
ted. Thus helping team members to collaborate easily & stay on same page. 5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etc
Scenarios where ActiveCollab did not work well 1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that. 2) Sorting capability is not their under invoicing 3) It did not work well for larger teams 4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.
Read full review Nuclino is suitable for just about any company. It is intuitive and helps keep any company organized.
Read full review Pros Great for project and task assignments, project workflow and communications. Solid web-based platform that doesn't require software downloads, also includes great mobile platform. Great reporting tools for managing billing, estimating, project workflow and other essential project details. Allows for both the agency and its clients to interact on a single platform using role-specific permissions. Read full review Workspaces are helpful to segment information. Being able to download files directly from Nuclino is useful. Having the ability to link to external docs is useful. Read full review Cons It isn't possible to set members of staff as part time, so if someone is unavailable on certain days you must manually enter them as OOO every single day that they are not in, that other teammates work. Hours also can't be edited individually - everyone is treated as working the same hours in a day, rendering capacity planner useless for flexi working teams Subtasks cannot be assigned their own hours and deadlines, meaning the To Do list view can't be seen in actual date order and capacity planner does not reflect all time allocated to an individual's schedule unless every task is set up as a separate task rather than subtask There is no way to see all tasks of a certain type across multiple campaigns (e.g all copywriting tasks vs all technical tasks) - support team suggested exporting data and making spreadsheets Kanban view isn't available for people's own task lists ('board' view here shows a list) Not possible to have one task be assigned to more than one person Notifications are not sent when tasks are updated, so you have to leave comments and tag people each time Read full review No real offline use is possible. For small teams it's ok, but pricing is too high if lots of employees need to work with it. Read full review Usability I love Nuclino's usability. The layout is clean, simple, easy to follow, and bright. I like that there is a read-only account option so that less-tech savvy people can still use it and they won't need to worry about deleting key information from the database. Similarly, I like the features that allow multiple contributors to have the same features to edit.
Read full review Support Rating We have not required support for ActiveCollab as it works pretty seamlessly. We didn't have any issues with using the platform or with any billing issues. The self-service aspect of the platform is robust and easy to navigate so we have not encountered any errors that required assistance from the support team.
Read full review The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.
Read full review Alternatives Considered ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.
Read full review Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to
Confluence . Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast,
Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated
Confluence can get just to author a quick page.
Read full review Return on Investment Allows our team to stay organized and keep conversations on tasks. The To-Do List email every morning helps me mentally prepare and know exactly what I should be doing as soon as I start work. Powerful and useful integrations save lots of time (Google Drive, Slack, Dropbox, Zapier and more!). Read full review Documentation has become streamlined Read full review ScreenShots