What users are saying about
34 Ratings
18 Ratings
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Feature Set Ratings

    Project Management

    7.4

    ActiveCollab

    74%

    PaySimple

    Feature Set Not Supported
    N/A
    ActiveCollab ranks higher in 14/14 features

    Task Management

    9.0
    90%
    11 Ratings
    N/A
    0 Ratings

    Resource Management

    7.0
    70%
    7 Ratings
    N/A
    0 Ratings

    Gantt Charts

    8.8
    88%
    6 Ratings
    N/A
    0 Ratings

    Scheduling

    6.3
    63%
    10 Ratings
    N/A
    0 Ratings

    Workflow Automation

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Team Collaboration

    8.0
    80%
    12 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    7.0
    70%
    7 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Document Management

    8.1
    81%
    7 Ratings
    N/A
    0 Ratings

    Email integration

    8.4
    84%
    8 Ratings
    N/A
    0 Ratings

    Mobile Access

    3.0
    30%
    9 Ratings
    N/A
    0 Ratings

    Timesheet Tracking

    9.9
    99%
    8 Ratings
    N/A
    0 Ratings

    Change request and Case Management

    8.8
    88%
    7 Ratings
    N/A
    0 Ratings

    Budget and Expense Management

    5.9
    59%
    6 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    7.5

    ActiveCollab

    75%

    PaySimple

    Feature Set Not Supported
    N/A
    ActiveCollab ranks higher in 4/4 features

    Quotes/estimates

    6.9
    69%
    7 Ratings
    N/A
    0 Ratings

    Invoicing

    6.9
    69%
    6 Ratings
    N/A
    0 Ratings

    Project & financial reporting

    8.4
    84%
    6 Ratings
    N/A
    0 Ratings

    Integration with accounting software

    7.9
    79%
    4 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • ActiveCollab is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    ActiveCollab

    80%
    12 Ratings
    3.4

    PaySimple

    34%
    11 Ratings

    Support Rating

    7.1

    ActiveCollab

    71%
    6 Ratings

    PaySimple

    N/A
    0 Ratings

    Likelihood to Recommend

    ActiveCollab

    Scenarios where ActiveCollab works well 1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy. 2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
    tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
    the middle of writing something i.e a comment on story and get interrupted,
    it retains what you wrote. 4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page. 5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etc Scenarios where ActiveCollab did not work well 1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that. 2) Sorting capability is not their under invoicing 3) It did not work well for larger teams 4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












    Read full review

    PaySimple

    PaySimple has made it next to impossible to become PCI compliant unless we purchased a separate computer for the sole purpose of invoicing. We switched to Chase Bank who does not store sensitive info on our computers allowing us to accept credit cards and still remain PCI compliant. Our money is available much faster by not using the 3rd party. Additionally, a simple company name change required more paperwork than closing the account and setting up a new one even when the same bank account was going to be used. This was the primary reason to shop around. We happily contacted Chase Bank and now save $125 a month and receive access to our funds faster. I cannot believe I stayed with PaySimple as long as I did. It's amazing anyone would jump through the hoops of PCI compliance when the technology exists to keep sensitive information off your small business computers. If this review stops anyone from paying those monthly fees, the time was well worth it! PaySimple, requires business owners to fill out forms that make no sense in laymens terms. Chase Bank fills them all in for you and highlights the areas that need to be signed and initialed. PaySimple, charges excessive fees and in my opinion has very emotional customer service reps. Chase Bank, was eager to help and get things rolling so you can focus on your business. I would never recommend PaySimple.
    Read full review

    Pros

    ActiveCollab

    • Great for project and task assignments, project workflow and communications.
    • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
    • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
    • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
    Read full review

    PaySimple

    • PaySimple is awesome for recurring payments. It's easy to set one up and make changes as needed. Without this feature, our business would be dead. Being able to easily set up recurring payments for our retainer is a must and PaySimple does it beautifully.
    • The payment portal feature is also really good fro collecting payments of differing amounts. We setup a single portal where customers enter the payment amount accessed from a link in the invoice email. This feature has transformed out collections and cut down our time to get paid significantly.
    • If you do have product type offerings, it's easy to setup individual products or an entire store.
    Read full review

    Cons

    ActiveCollab

    • Does not maintain default categories for tasks
    • Makes information difficult to share with others not on AC
    • Relies on other people to track their time correctly in categories for estimates
    • Mobile app is very hard to use and not user-friendly if you are working with multiple projects
    Read full review

    PaySimple

    • More proactive and empowering role in merchant fee's and alternative processors. Transparency is challenging in understanding Paysimple's role and relationship to the processors.
    • Identifying areas for further value to clients.
    • More targeted small to mid-size business perspective to anticipate growth challenges and prevent blocks on funds for legitimate sales and growth.
    Read full review

    Pricing Details

    ActiveCollab

    Starting Price

    $7 per member/per month

    Editions & Modules

    ActiveCollab editions and modules pricing
    EditionModules
    Self-Hosted Plan$999.001
    ActiveCollab Project Management$7.002

    Footnotes

    1. license
    2. per member/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $6.25

    Additional Details

    PaySimple

    Starting Price

    $59.95 per month

    Editions & Modules

    PaySimple editions and modules pricing
    EditionModules
    Subscription$59.951

    Footnotes

    1. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Support Rating

    ActiveCollab

    We have not required support for ActiveCollab as it works pretty seamlessly. We didn't have any issues with using the platform or with any billing issues. The self-service aspect of the platform is robust and easy to navigate so we have not encountered any errors that required assistance from the support team.
    Read full review

    PaySimple

    No answers on this topic

    Alternatives Considered

    ActiveCollab

    ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.
    Read full review

    PaySimple

    Authorize.net and a handful of other merchant processors and gateways. Most payment gateways (online portals to process payments) are rudimentary and not extremely intuitive. PaySimple is not and they are constantly coming up with new ways to improve upon an already very impressive platform.
    Read full review

    Return on Investment

    ActiveCollab

    • Allows our team to stay organized and keep conversations on tasks.
    • The To-Do List email every morning helps me mentally prepare and know exactly what I should be doing as soon as I start work.
    • Powerful and useful integrations save lots of time (Google Drive, Slack, Dropbox, Zapier and more!).
    Read full review

    PaySimple

    • Because we've got a really awesome rate with them it's definitely a positive ROI. I can't say what that figure is but it's pretty good. Also, our customers have a huge ROI over their prior way of getting payment from their customers.
    Read full review

    Screenshots

    Add comparison