ActiveCollab vs. TaskRay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ActiveCollab
Score 4.1 out of 10
N/A
Active Collab is a project management solution built around features such as task management, collaboration, time tracking, and invoicing.
$8
per member/per month
TaskRay
Score 8.0 out of 10
N/A
TaskRay is a project management platform for managing project within Salesforce. It enables work to be planned quickly and efficiently, across geographically distributed teams. It supports collaboration using Chatter groups, and file sharing.
$15
per month
Pricing
ActiveCollabTaskRay
Editions & Modules
ActiveCollab Project Management
$8
per member/per month
Self-Hosted Plan
$999.00
license
TaskRay
$25.00
per month
Offerings
Pricing Offerings
ActiveCollabTaskRay
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$6.25 per member, per month, annual billingNo setup fee
Additional Details
More Pricing Information
Features
ActiveCollabTaskRay
Project Management
Comparison of Project Management features of Product A and Product B
ActiveCollab
3.7
13 Ratings
68% below category average
TaskRay
8.6
5 Ratings
14% above category average
Task Management5.812 Ratings8.75 Ratings
Resource Management1.08 Ratings8.34 Ratings
Gantt Charts3.07 Ratings9.34 Ratings
Scheduling1.011 Ratings10.04 Ratings
Workflow Automation7.01 Ratings9.05 Ratings
Team Collaboration6.413 Ratings9.05 Ratings
Support for Agile Methodology7.07 Ratings8.34 Ratings
Support for Waterfall Methodology7.01 Ratings8.02 Ratings
Document Management3.08 Ratings6.32 Ratings
Email integration4.09 Ratings9.02 Ratings
Mobile Access1.410 Ratings9.02 Ratings
Timesheet Tracking2.09 Ratings10.01 Ratings
Change request and Case Management1.08 Ratings8.02 Ratings
Budget and Expense Management2.07 Ratings8.02 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ActiveCollab
5.7
8 Ratings
26% below category average
TaskRay
8.5
3 Ratings
14% above category average
Quotes/estimates6.97 Ratings00 Ratings
Invoicing6.96 Ratings8.01 Ratings
Project & financial reporting1.07 Ratings9.03 Ratings
Integration with accounting software7.94 Ratings8.52 Ratings
Best Alternatives
ActiveCollabTaskRay
Small Businesses
Stackby
Stackby
Score 9.6 out of 10
Stackby
Stackby
Score 9.6 out of 10
Medium-sized Companies
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ActiveCollabTaskRay
Likelihood to Recommend
3.5
(13 ratings)
8.3
(5 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
7.1
(3 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
ActiveCollabTaskRay
Likelihood to Recommend
ActiveCollab
Scenarios where ActiveCollab works well 1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy. 2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote. 4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page. 5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etc Scenarios where ActiveCollab did not work well 1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that. 2) Sorting capability is not their under invoicing 3) It did not work well for larger teams 4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












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Bracket Labs
TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating.
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Pros
ActiveCollab
  • Great for project and task assignments, project workflow and communications.
  • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
  • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
  • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
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Bracket Labs
  • Onboarding Templates
  • Scheduling Onboarding tasks and assignments to client and employees
  • Creating project logs so that everyone knows what is being worked on
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Cons
ActiveCollab
  • It isn't possible to set members of staff as part time, so if someone is unavailable on certain days you must manually enter them as OOO every single day that they are not in, that other teammates work. Hours also can't be edited individually - everyone is treated as working the same hours in a day, rendering capacity planner useless for flexi working teams
  • Subtasks cannot be assigned their own hours and deadlines, meaning the To Do list view can't be seen in actual date order and capacity planner does not reflect all time allocated to an individual's schedule unless every task is set up as a separate task rather than subtask
  • There is no way to see all tasks of a certain type across multiple campaigns (e.g all copywriting tasks vs all technical tasks) - support team suggested exporting data and making spreadsheets
  • Kanban view isn't available for people's own task lists ('board' view here shows a list)
  • Not possible to have one task be assigned to more than one person
  • Notifications are not sent when tasks are updated, so you have to leave comments and tag people each time
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Bracket Labs
  • Unfortunately TaskRay does not allow us to share templates externally with customers.
  • We have employees all over the world and we don't think TaskRay will support other languages such as Japanese. Note, I am speaking with a sales rep next week to confirm this, so we may be incorrect.
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Likelihood to Renew
ActiveCollab
No answers on this topic
Bracket Labs
It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately
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Usability
ActiveCollab
No answers on this topic
Bracket Labs
Easy Easy Easy to use
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Support Rating
ActiveCollab
We have not required support for ActiveCollab as it works pretty seamlessly. We didn't have any issues with using the platform or with any billing issues. The self-service aspect of the platform is robust and easy to navigate so we have not encountered any errors that required assistance from the support team.
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Bracket Labs
I have not had many support issues but when I have, they have been courteous helpful, and solved the issue
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Implementation Rating
ActiveCollab
No answers on this topic
Bracket Labs
Again, just like the app, the implementation was very easy.
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Alternatives Considered
ActiveCollab
ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.
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Bracket Labs
We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason we may not end up going with TaskRay is lack of templates and slightly stunted reporting features (this is mainly due to Salesforce limitations). Our organization is growing so quickly, we need to consider tools that are better able to regiment processes in a larger group of Customer Service Representatives and give management more detailed insight into those activities.
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Return on Investment
ActiveCollab
  • Allows our team to stay organized and keep conversations on tasks.
  • The To-Do List email every morning helps me mentally prepare and know exactly what I should be doing as soon as I start work.
  • Powerful and useful integrations save lots of time (Google Drive, Slack, Dropbox, Zapier and more!).
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Bracket Labs
  • It was highly effective in organizing projects and sprints.
  • Time cards were easy to manage.
  • TaskRay's integration with Salesforce is a huge win as well as you can leverage workflows, approval processes, and alert notifications.
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ScreenShots

ActiveCollab Screenshots

Screenshot of the dashboard with an overview of projects.Screenshot of multiple task views currently showing a Kanban view of the tasklists and tasks.Screenshot of Overview of all recent activity.Screenshot of Calendar view with task dependencies.Screenshot of Permission settings (owner, member, client, client+).Screenshot of List of available Add-ons.