What users are saying about
27 Ratings
7 Ratings
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

Likelihood to Recommend

ActiveCollab

Scenarios where ActiveCollab works well1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy.2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote.4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page.5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etcScenarios where ActiveCollab did not work well1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that.2) Sorting capability is not their under invoicing3) It did not work well for larger teams4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

TaskRay

TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating.
Rich Beliveau profile photo

Feature Rating Comparison

Project Management

ActiveCollab
7.4
TaskRay
8.6
Task Management
ActiveCollab
8.5
TaskRay
9.0
Resource Management
ActiveCollab
7.1
TaskRay
8.0
Gantt Charts
ActiveCollab
6.5
TaskRay
9.5
Scheduling
ActiveCollab
6.4
TaskRay
10.0
Workflow Automation
ActiveCollab
7.0
TaskRay
9.0
Team Collaboration
ActiveCollab
7.8
TaskRay
9.0
Support for Agile Methodology
ActiveCollab
7.6
TaskRay
8.5
Support for Waterfall Methodology
ActiveCollab
7.0
TaskRay
8.0
Document Management
ActiveCollab
8.2
TaskRay
5.6
Email integration
ActiveCollab
8.2
TaskRay
9.0
Mobile Access
ActiveCollab
7.4
TaskRay
9.0
Timesheet Tracking
ActiveCollab
8.9
TaskRay
10.0
Change request and Case Management
ActiveCollab
6.1
TaskRay
8.0
Budget and Expense Management
ActiveCollab
6.6
TaskRay
8.0

Professional Services Automation

ActiveCollab
6.3
TaskRay
8.5
Quotes/estimates
ActiveCollab
5.7
TaskRay
Invoicing
ActiveCollab
5.7
TaskRay
8.0
Project & financial reporting
ActiveCollab
7.9
TaskRay
9.0
Integration with accounting software
ActiveCollab
5.9
TaskRay
8.5

Pros

ActiveCollab

  • Great for project and task assignments, project workflow and communications.
  • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
  • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
  • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
Jorden Beatty profile photo

TaskRay

  • Onboarding Templates
  • Scheduling Onboarding tasks and assignments to client and employees
  • Creating project logs so that everyone knows what is being worked on
No photo available

Cons

ActiveCollab

  • Individual comments cannot be linked to. This makes it more difficult to reference a comment or question.
  • Unnecessary features cannot be turned off. Since we use it primarily for communication, it would be ideal to turn off tasks etc. that are not needed or be able to move discussions as the first screen.
  • There isn't an easy way to set up different projects under the same client.
Nancy Ross profile photo

TaskRay

  • Unfortunately TaskRay does not allow us to share templates externally with customers.
  • We have employees all over the world and we don't think TaskRay will support other languages such as Japanese. Note, I am speaking with a sales rep next week to confirm this, so we may be incorrect.
Leah Sevey profile photo

Likelihood to Renew

ActiveCollab

No score
No answers yet
No answers on this topic

TaskRay

TaskRay 10.0
Based on 1 answer
It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately
Micah Jones profile photo

Usability

ActiveCollab

No score
No answers yet
No answers on this topic

TaskRay

TaskRay 10.0
Based on 1 answer
Easy Easy Easy to use
Micah Jones profile photo

Support

ActiveCollab

ActiveCollab 7.3
Based on 3 answers
The support team is responsive to requests and their annual support fees are reasonable. Honestly, we don't have to contact them much. Updates happen automatically and the platform is very solid and does not require a lot of support. Documentation is good and the platform is easy to learn.
Mike Muller profile photo

TaskRay

TaskRay 10.0
Based on 1 answer
I have not had many support issues but when I have, they have been courteous helpful, and solved the issue
Micah Jones profile photo

Implementation

ActiveCollab

No score
No answers yet
No answers on this topic

TaskRay

TaskRay 10.0
Based on 1 answer
Again, just like the app, the implementation was very easy.
Micah Jones profile photo

Alternatives Considered

ActiveCollab

I have used multiple project management platforms such as ActiveCollab, JIRA, Trello, etc. Trello has great visualization with their (Kanban Board) board system and support drag and drop functionality for managing tasks. ActiveCollab, however, does not have the fancy visualization, but is very powerful when it comes to ticketing, task management, task delegation, time tracking, etc.
Ali Zakeri profile photo

TaskRay

We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason we may not end up going with TaskRay is lack of templates and slightly stunted reporting features (this is mainly due to Salesforce limitations). Our organization is growing so quickly, we need to consider tools that are better able to regiment processes in a larger group of Customer Service Representatives and give management more detailed insight into those activities.
Hilary Mohs profile photo

Return on Investment

ActiveCollab

  • It has saved us a TON of money (literally thousands) in project management software.
  • It has helped us gain clients because we can show them the template of what they will see and give them access to it. When others don't have software that does this.
  • Positive impact on ROI based on the time it's saving compared to our previous PM software.
Chris Lesner profile photo

TaskRay

  • It was highly effective in organizing projects and sprints.
  • Time cards were easy to manage.
  • TaskRay's integration with Salesforce is a huge win as well as you can leverage workflows, approval processes, and alert notifications.
Rich Beliveau profile photo

Pricing Details

ActiveCollab

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$6.25*

* per member, per month, annual billing

ActiveCollab Editions & Modules

On-premise Edition
Self-Hosted Plan$9991
  1. license
SaaS Edition
Member annually6.251
Addition - Get Paid Bundle Annually$31
Addition - Get Paid Bundle Monthly$42
Member monthly$72
  1. per member, per month, annual billing
  2. per member, per month, monthly billing
Additional Pricing Details

TaskRay

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

TaskRay Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ActiveCollab
7.8
TaskRay
8.5

Likelihood to Renew

ActiveCollab
TaskRay
10.0

Usability

ActiveCollab
TaskRay
10.0

Support

ActiveCollab
7.3
TaskRay
10.0

Implementation

ActiveCollab
TaskRay
10.0

Add comparison