What users are saying about
34 Ratings
9 Ratings
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Feature Set Ratings

  • TaskRay ranks higher in 2 feature sets: Project Management, Professional Services Automation

Project Management

7.4

ActiveCollab

74%
8.6

TaskRay

86%
TaskRay ranks higher in 11/14 features

Task Management

9.0
90%
11 Ratings
8.7
87%
5 Ratings

Resource Management

7.0
70%
7 Ratings
8.3
83%
4 Ratings

Gantt Charts

8.8
88%
6 Ratings
9.3
93%
4 Ratings

Scheduling

6.3
63%
10 Ratings
10.0
100%
4 Ratings

Workflow Automation

7.0
70%
1 Rating
9.0
90%
5 Ratings

Team Collaboration

8.0
80%
12 Ratings
9.0
90%
5 Ratings

Support for Agile Methodology

7.0
70%
7 Ratings
8.3
83%
4 Ratings

Support for Waterfall Methodology

7.0
70%
1 Rating
8.0
80%
2 Ratings

Document Management

8.1
81%
7 Ratings
6.3
63%
2 Ratings

Email integration

8.4
84%
8 Ratings
9.0
90%
2 Ratings

Mobile Access

3.0
30%
9 Ratings
9.0
90%
2 Ratings

Timesheet Tracking

9.9
99%
8 Ratings
10.0
100%
1 Rating

Change request and Case Management

8.8
88%
7 Ratings
8.0
80%
2 Ratings

Budget and Expense Management

5.9
59%
6 Ratings
8.0
80%
2 Ratings

Professional Services Automation

7.5

ActiveCollab

75%
8.5

TaskRay

85%
TaskRay ranks higher in 3/4 features

Quotes/estimates

6.9
69%
7 Ratings
N/A
0 Ratings

Invoicing

6.9
69%
6 Ratings
8.0
80%
1 Rating

Project & financial reporting

8.4
84%
6 Ratings
9.0
90%
3 Ratings

Integration with accounting software

7.9
79%
4 Ratings
8.5
85%
2 Ratings

Attribute Ratings

  • TaskRay is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.0

ActiveCollab

80%
12 Ratings
8.3

TaskRay

83%
5 Ratings

Likelihood to Renew

ActiveCollab

N/A
0 Ratings
10.0

TaskRay

100%
1 Rating

Usability

ActiveCollab

N/A
0 Ratings
10.0

TaskRay

100%
1 Rating

Support Rating

7.1

ActiveCollab

71%
6 Ratings
10.0

TaskRay

100%
2 Ratings

Implementation Rating

ActiveCollab

N/A
0 Ratings
10.0

TaskRay

100%
2 Ratings

Likelihood to Recommend

ActiveCollab

Scenarios where ActiveCollab works well 1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy. 2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote. 4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page. 5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etc Scenarios where ActiveCollab did not work well 1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that. 2) Sorting capability is not their under invoicing 3) It did not work well for larger teams 4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












Read full review

Bracket Labs

TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating.
Read full review

Pros

ActiveCollab

  • Great for project and task assignments, project workflow and communications.
  • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
  • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
  • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
Read full review

Bracket Labs

  • Onboarding Templates
  • Scheduling Onboarding tasks and assignments to client and employees
  • Creating project logs so that everyone knows what is being worked on
Read full review

Cons

ActiveCollab

  • Does not maintain default categories for tasks
  • Makes information difficult to share with others not on AC
  • Relies on other people to track their time correctly in categories for estimates
  • Mobile app is very hard to use and not user-friendly if you are working with multiple projects
Read full review

Bracket Labs

  • Unfortunately TaskRay does not allow us to share templates externally with customers.
  • We have employees all over the world and we don't think TaskRay will support other languages such as Japanese. Note, I am speaking with a sales rep next week to confirm this, so we may be incorrect.
Read full review

Pricing Details

ActiveCollab

Starting Price

$7 per member/per month

Editions & Modules

ActiveCollab editions and modules pricing
EditionModules
Self-Hosted Plan$999.001
ActiveCollab Project Management$7.002

Footnotes

  1. license
  2. per member/per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional $6.25

Additional Details

TaskRay

Starting Price

$15 per month

Editions & Modules

TaskRay editions and modules pricing
EditionModules
TaskRay$25.001

Footnotes

  1. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

ActiveCollab

No answers on this topic

Bracket Labs

It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately
Read full review

Usability

ActiveCollab

No answers on this topic

Bracket Labs

Easy Easy Easy to use
Read full review

Support Rating

ActiveCollab

We have not required support for ActiveCollab as it works pretty seamlessly. We didn't have any issues with using the platform or with any billing issues. The self-service aspect of the platform is robust and easy to navigate so we have not encountered any errors that required assistance from the support team.
Read full review

Bracket Labs

I have not had many support issues but when I have, they have been courteous helpful, and solved the issue
Read full review

Implementation Rating

ActiveCollab

No answers on this topic

Bracket Labs

Again, just like the app, the implementation was very easy.
Read full review

Alternatives Considered

ActiveCollab

ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.
Read full review

Bracket Labs

We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason we may not end up going with TaskRay is lack of templates and slightly stunted reporting features (this is mainly due to Salesforce limitations). Our organization is growing so quickly, we need to consider tools that are better able to regiment processes in a larger group of Customer Service Representatives and give management more detailed insight into those activities.
Read full review

Return on Investment

ActiveCollab

  • Allows our team to stay organized and keep conversations on tasks.
  • The To-Do List email every morning helps me mentally prepare and know exactly what I should be doing as soon as I start work.
  • Powerful and useful integrations save lots of time (Google Drive, Slack, Dropbox, Zapier and more!).
Read full review

Bracket Labs

  • It was highly effective in organizing projects and sprints.
  • Time cards were easy to manage.
  • TaskRay's integration with Salesforce is a huge win as well as you can leverage workflows, approval processes, and alert notifications.
Read full review

Screenshots

Add comparison