What users are saying about
23 Ratings
12 Ratings
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 4.5 out of 101

Likelihood to Recommend

ActiveCollab

Scenarios where ActiveCollab works well1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy.2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote.4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page.5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etcScenarios where ActiveCollab did not work well1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that.2) Sorting capability is not their under invoicing3) It did not work well for larger teams4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Tenrox

We have discovered over the last few years using Tenrox that we could adapt our needs or processes to fit in the Tenrox box rather than adapting Tenrox to fit in ours completely. I feel like Tenrox would be better suited for a company that has fewer clients and projects over the course of a year, as well as fewer users. We have approximately 350 clients, 21,077 projects in Tenrox at this exact moment (we close projects as we can), 188 active users currently, and 415,635 tasks (some of course assigned to now closed projects).
With this much information hosted through the Tenrox cloud server, we experience increased lag time frequently. This causes a lot of unwanted rejection towards Tenrox in our company.
No photo available

Feature Rating Comparison

Project Management

ActiveCollab
7.3
Tenrox
3.7
Task Management
ActiveCollab
8.8
Tenrox
3.0
Resource Management
ActiveCollab
7.4
Tenrox
3.0
Gantt Charts
ActiveCollab
5.9
Tenrox
8.0
Scheduling
ActiveCollab
6.6
Tenrox
3.0
Workflow Automation
ActiveCollab
7.0
Tenrox
2.0
Team Collaboration
ActiveCollab
8.3
Tenrox
1.0
Support for Agile Methodology
ActiveCollab
6.7
Tenrox
7.9
Support for Waterfall Methodology
ActiveCollab
7.0
Tenrox
6.9
Document Management
ActiveCollab
9.0
Tenrox
2.0
Email integration
ActiveCollab
8.0
Tenrox
2.0
Mobile Access
ActiveCollab
6.6
Tenrox
4.5
Timesheet Tracking
ActiveCollab
8.5
Tenrox
2.0
Change request and Case Management
ActiveCollab
5.1
Tenrox
5.2
Budget and Expense Management
ActiveCollab
6.9
Tenrox
1.0

Professional Services Automation

ActiveCollab
6.1
Tenrox
10.0
Quotes/estimates
ActiveCollab
5.5
Tenrox
Invoicing
ActiveCollab
6.1
Tenrox
10.0
Project & financial reporting
ActiveCollab
7.8
Tenrox
10.0
Integration with accounting software
ActiveCollab
4.9
Tenrox

Pros

ActiveCollab

  • Great for project and task assignments, project workflow and communications.
  • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
  • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
  • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
Jorden Beatty profile photo

Tenrox

  • User interface on time entry is simple to use.
  • Reporting abilities are basically unlimited. If you put the information in to Tenrox, there is a way to report on it.
  • Customer Service/Support not only at implementation but even after [becoming] an established user.
  • Simple to set up new clients/projects/billing rules/rates/tasks/users/etc.
No photo available

Cons

ActiveCollab

  • They don' do Gantt charts well
  • Integrations aren't awesome yet
  • They don't have task dependencies
Chris Lesner profile photo

Tenrox

  • The expense user interface and entry is not simple to use.
  • I would like to see all entries needed by a user if multiple licensing features are purchased to be available at one screen. For example, if you have time and expense licenses in Tenrox, then the user can make entries for both features on the same screen.
  • Ability to report on time and expense on the same reports without having to pay Tenrox for a custom report. You can only report on time or on expense. To get the information on one combined report, you have to have a custom report created.
No photo available

Likelihood to Renew

ActiveCollab

No score
No answers yet
No answers on this topic

Tenrox

Tenrox 7.0
Based on 6 answers
I feel that Tenrox is updating is tool and has promising changes coming in the future bettering the product
Caitlin Hurley profile photo

Usability

ActiveCollab

No score
No answers yet
No answers on this topic

Tenrox

Tenrox 8.0
Based on 1 answer
I feel like if the user interface could combine time and expense for users to be entered on one screen rather than two completely separate locations it would greatly improve usability. If the expense entry process could be improved completely, it would greatly improve the usability as well. Everything else within Tenrox, makes everything very user friendly.
No photo available

Support

ActiveCollab

No score
No answers yet
No answers on this topic

Tenrox

Tenrox 9.0
Based on 1 answer
The support team is always very helpful and strives to ensure they have met your needs and corrected your issues in a timely manner. If they need more information or cannot recreate the issue themselves, then they will follow-up to gather the necessary data themselves. They are constantly striving to meet the needs of all users and understand so many different industries and types of environments out there, it is very impressive.
No photo available

Implementation

ActiveCollab

No score
No answers yet
No answers on this topic

Tenrox

Tenrox 9.0
Based on 1 answer
The main thing with implementation is to make sure you have taken full advantage of the "sandbox testing" site that Tenrox provides to you during development. Try out every scenario you can think of, have other people enter information if needed, so that you can make sure you have not missed any big items. If you have the opportunity, roll out implementation to small groups of users. Depending on how your company is set up, I would choose groups that are not all in the same department so that you can address questions across all areas before adding in more users in the next wave of implementation.
No photo available

Alternatives Considered

ActiveCollab

ActiveCollab is 100% better than any of the other tools we have used. We had previously spent thousands of dollars trying out different software that was comparable, but this has been one of the best decisions we have made as a company. It's also the cheapest ongoing option, especially if you get the self-hosted version.
Chris Lesner profile photo

Tenrox

Tenrox as a system is one of my favorites, if not my favorite. I really like the system-structure and its capabilities. Previously, the only negative mark I gave Tenrox was customer service and as stated that has shown great improvement in the past months. Conversely, our other primary system (Advantage) has always provided us with excellent customer service as one of their strongest points, which made it even more frustrating to have those issues with Tenrox support. I did not select Tenrox myself, but if I were shopping around now, I would be very very likely to decide on Tenrox. I would recommend it, so long as the system fits the needs of your business and staff
No photo available

Return on Investment

ActiveCollab

  • ActiveCollab allowed me to get rid of spreadsheets and physical reports that always take away a lot of time.
  • The automation of the management processes of the company is fantastic thanks to ActiveCollab.
  • The whole team has focused more on the execution of its activities.
Daniel Pacheco profile photo

Tenrox

  • It has helped streamline and provide accurate reliable resource planning
  • allowed for PM teams to address over allocation issues before it could become a problem
Caitlin Hurley profile photo

Pricing Details

ActiveCollab

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$6.25*
1.  per member, per month, annual billing

ActiveCollab Editions & Modules

ActiveCollab
On-premise Edition
Self-Hosted Plan
$9991
1. license
SaaS Edition
Member annually
6.251
Addition - Get Paid Bundle Annually
$21
Addition - Get Paid Bundle Monthly
2.52
Member monthly
$72
1. per member, per month, annual billing
2. per member, per month, monthly billing
Additional Pricing Details

Tenrox

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tenrox Editions & Modules

Tenrox
Additional Pricing Details

Add comparison