What users are saying about

ActiveCollab

18 Ratings

Tenrox

12 Ratings

ActiveCollab

18 Ratings
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Score 7.8 out of 101

Tenrox

12 Ratings
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Score 4.5 out of 101

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Likelihood to Recommend

ActiveCollab

Overall, ActiveCollab is a great project management tool. If you're looking for a platform for your team to track their tasks, communicate with one another, share files, etc., then ActiveCollab is the exact right choice. It even allows you to invite external users to collaborate with (such as clients) and lets you set up custom visibility for them.
Ali Zakeri profile photo

Tenrox

I would have recommended this higher if I didn't see other platforms that were way easier to implement and report on. It's not efficient for large businesses that need to pull hours across offices easily. Right now we have admins working with the Tenrox team to get managers what they need since it takes up too much time to pull reports. It's easy to enter your time but hard to get the names of the projects installed where you need to enter your time, and then pulling reports is a huge hassle.
No photo available

Feature Rating Comparison

Project Management

ActiveCollab
7.4
Tenrox
3.7
Task Management
ActiveCollab
9.3
Tenrox
3.0
Resource Management
ActiveCollab
7.5
Tenrox
3.0
Gantt Charts
ActiveCollab
6.1
Tenrox
8.0
Scheduling
ActiveCollab
6.5
Tenrox
3.0
Workflow Automation
ActiveCollab
7.0
Tenrox
2.0
Team Collaboration
ActiveCollab
8.6
Tenrox
1.0
Support for Agile Methodology
ActiveCollab
6.7
Tenrox
7.9
Support for Waterfall Methodology
ActiveCollab
7.0
Tenrox
6.9
Document Management
ActiveCollab
8.9
Tenrox
2.0
Email integration
ActiveCollab
8.0
Tenrox
2.0
Mobile Access
ActiveCollab
6.8
Tenrox
4.5
Timesheet Tracking
ActiveCollab
8.5
Tenrox
2.0
Change request and Case Management
ActiveCollab
5.3
Tenrox
5.2
Budget and Expense Management
ActiveCollab
7.1
Tenrox
1.0

Professional Services Automation

ActiveCollab
6.3
Tenrox
10.0
Quotes/estimates
ActiveCollab
5.8
Tenrox
Invoicing
ActiveCollab
6.6
Tenrox
10.0
Project & financial reporting
ActiveCollab
7.7
Tenrox
10.0
Integration with accounting software
ActiveCollab
5.1
Tenrox

Pros

  • They give you the source code to use on your own server.
  • It is easy to sort clients and campaigns.
  • The email notifications work perfectly when tagging and talking to people. They allow you to subscribe to tasks as well to keep in the loop on what is going on.
Chris Lesner profile photo
  • Tenrox makes it easy to put in your time accurately across the board. It's easy to track hours and enter your time at the SVP level or coordinator level.
  • Tenrox is also great at sending automated emails about when someone fills out their sheets or when someone isn't filling out their sheets. It's great at letting management know either way!
No photo available

Cons

  • It is confusing when a review is made, before buying the product.
  • It lacks animation and pleasant forms for the user.
  • Does not allow effective communication when activities are reported. Since it does not provide a direct message chat.
  • The reports that are generated are basic, they do not have personalization characteristics.
Daniel Pacheco profile photo
  • Does not connect to SAP.
  • New upgrade caused us to lose many reporting features.
  • Upgrades 1-4 times per year.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Tenrox7.0
Based on 6 answers
It is out of my control. My corporate office could develop a system to combine Tenrox and the in-house system in order to have it all in the same place and no longer be going back and forth between the two. If they create a system that works and can be used by all users in all locations without issues, then we would not be able to use Tenrox any longer.
No photo available

Usability

No score
No answers yet
No answers on this topic
Tenrox8.0
Based on 1 answer
I feel like if the user interface could combine time and expense for users to be entered on one screen rather than two completely separate locations it would greatly improve usability. If the expense entry process could be improved completely, it would greatly improve the usability as well. Everything else within Tenrox, makes everything very user friendly.
No photo available

Support

No score
No answers yet
No answers on this topic
Tenrox9.0
Based on 1 answer
The support team is always very helpful and strives to ensure they have met your needs and corrected your issues in a timely manner. If they need more information or cannot recreate the issue themselves, then they will follow-up to gather the necessary data themselves. They are constantly striving to meet the needs of all users and understand so many different industries and types of environments out there, it is very impressive.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Tenrox9.0
Based on 1 answer
The main thing with implementation is to make sure you have taken full advantage of the "sandbox testing" site that Tenrox provides to you during development. Try out every scenario you can think of, have other people enter information if needed, so that you can make sure you have not missed any big items. If you have the opportunity, roll out implementation to small groups of users. Depending on how your company is set up, I would choose groups that are not all in the same department so that you can address questions across all areas before adding in more users in the next wave of implementation.
No photo available

Alternatives Considered

Certainly, each of them has a particular advantage, which in the end makes it unique. ActiveCollab also belongs to a group of platforms created to be represented in particular, its way of project management is superior to JIRA or Trello. With this software, the work is more controlled and organized.
Daniel Pacheco profile photo
TENROX was the leader of time management at the time of investment. Other services had greater capabilities but did not have a sound time management database. Tenrox is now trying to compete with the other services but our company is not interested.
No photo available

Return on Investment

  • For T& M teams, it is very good tools not only to manage teams but billing & invoicing.
  • we are able to generate invoices easily which earlier was a lot of headache & took lot of effort & time to do.
  • Whenever we encounter any issue in using any feature of AC, we get lot of support from their support desk.
  • Their customer service has been very responsive and helpful throughout.
  • Task management is USP of AC. It supports active tracking of our daily tasks & serves reminder if we miss on the targets defined, this helping us keeping on track & meeting the customer SLA's.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo
  • Increased time tracking accuracy
  • Provide accurate detail to corporate auditors for time spent on projects that can be capitalized
  • increased awareness of project pain points and successes
No photo available

Pricing Details

ActiveCollab

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
ActiveCollab Editions & Modules
ActiveCollab
On-premise Edition
Self-Hosted Plan
$9991
1. license
SaaS Edition
5
$251
30
$992
60
$1993
Infinte
$2994
15
$495
1. 5 members per month
2. 30 members per month
3. 60 members per month
4. Infinite members per month
5. 15 members per month
Additional Pricing Details

Tenrox

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Tenrox Editions & Modules
Tenrox
Additional Pricing Details