ActiveCollab vs. vCita

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ActiveCollab
Score 4.1 out of 10
N/A
Active Collab is a project management solution built around features such as task management, collaboration, time tracking, and invoicing.
$8
per member/per month
vCita
Score 9.7 out of 10
N/A
vCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…
$29
per month
Pricing
ActiveCollabvCita
Editions & Modules
ActiveCollab Project Management
$8
per member/per month
Self-Hosted Plan
$999.00
license
Essentials
$29
per month
Business
$59
per month
Platinum
$99
per month
Offerings
Pricing Offerings
ActiveCollabvCita
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$6.25 per member, per month, annual billingNo setup fee
Additional Details
More Pricing Information
Features
ActiveCollabvCita
Project Management
Comparison of Project Management features of Product A and Product B
ActiveCollab
3.7
13 Ratings
68% below category average
vCita
-
Ratings
Task Management5.812 Ratings00 Ratings
Resource Management1.08 Ratings00 Ratings
Gantt Charts3.07 Ratings00 Ratings
Scheduling1.011 Ratings00 Ratings
Workflow Automation7.01 Ratings00 Ratings
Team Collaboration6.413 Ratings00 Ratings
Support for Agile Methodology7.07 Ratings00 Ratings
Support for Waterfall Methodology7.01 Ratings00 Ratings
Document Management3.08 Ratings00 Ratings
Email integration4.09 Ratings00 Ratings
Mobile Access1.410 Ratings00 Ratings
Timesheet Tracking2.09 Ratings00 Ratings
Change request and Case Management1.08 Ratings00 Ratings
Budget and Expense Management2.07 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ActiveCollab
5.7
8 Ratings
26% below category average
vCita
-
Ratings
Quotes/estimates6.97 Ratings00 Ratings
Invoicing6.96 Ratings00 Ratings
Project & financial reporting1.07 Ratings00 Ratings
Integration with accounting software7.94 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
ActiveCollab
-
Ratings
vCita
8.8
5 Ratings
14% above category average
Customer data management / contact management00 Ratings9.55 Ratings
Workflow management00 Ratings8.04 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
ActiveCollab
-
Ratings
vCita
7.0
3 Ratings
8% below category average
Email marketing00 Ratings7.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
ActiveCollab
-
Ratings
vCita
8.0
5 Ratings
5% above category average
Billing and invoicing management00 Ratings9.05 Ratings
Reporting00 Ratings7.03 Ratings
Customization
Comparison of Customization features of Product A and Product B
ActiveCollab
-
Ratings
vCita
6.8
7 Ratings
10% below category average
Custom fields00 Ratings6.67 Ratings
API for custom integration00 Ratings7.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
ActiveCollab
-
Ratings
vCita
8.6
7 Ratings
14% above category average
Mobile access00 Ratings8.67 Ratings
Security
Comparison of Security features of Product A and Product B
ActiveCollab
-
Ratings
vCita
9.7
6 Ratings
15% above category average
Role-based user permissions00 Ratings9.76 Ratings
Best Alternatives
ActiveCollabvCita
Small Businesses
Stackby
Stackby
Score 9.6 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ActiveCollabvCita
Likelihood to Recommend
3.5
(13 ratings)
9.7
(10 ratings)
Usability
-
(0 ratings)
9.5
(4 ratings)
Support Rating
7.1
(3 ratings)
8.5
(4 ratings)
User Testimonials
ActiveCollabvCita
Likelihood to Recommend
ActiveCollab
Scenarios where ActiveCollab works well 1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy. 2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote. 4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page. 5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etc Scenarios where ActiveCollab did not work well 1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that. 2) Sorting capability is not their under invoicing 3) It did not work well for larger teams 4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












Read full review
vcita
It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
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Pros
ActiveCollab
  • Great for project and task assignments, project workflow and communications.
  • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
  • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
  • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
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vcita
  • Great for online appointment bookings.
  • Good for taking payments.
  • Good for onboarding new clients.
  • Integrates with your website.
  • Integrates with Facebook Pages.
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Cons
ActiveCollab
  • It isn't possible to set members of staff as part time, so if someone is unavailable on certain days you must manually enter them as OOO every single day that they are not in, that other teammates work. Hours also can't be edited individually - everyone is treated as working the same hours in a day, rendering capacity planner useless for flexi working teams
  • Subtasks cannot be assigned their own hours and deadlines, meaning the To Do list view can't be seen in actual date order and capacity planner does not reflect all time allocated to an individual's schedule unless every task is set up as a separate task rather than subtask
  • There is no way to see all tasks of a certain type across multiple campaigns (e.g all copywriting tasks vs all technical tasks) - support team suggested exporting data and making spreadsheets
  • Kanban view isn't available for people's own task lists ('board' view here shows a list)
  • Not possible to have one task be assigned to more than one person
  • Notifications are not sent when tasks are updated, so you have to leave comments and tag people each time
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vcita
  • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
  • Improved ease of use with forms.
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Usability
ActiveCollab
No answers on this topic
vcita
Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
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Support Rating
ActiveCollab
We have not required support for ActiveCollab as it works pretty seamlessly. We didn't have any issues with using the platform or with any billing issues. The self-service aspect of the platform is robust and easy to navigate so we have not encountered any errors that required assistance from the support team.
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vcita
I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
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Alternatives Considered
ActiveCollab
ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.
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vcita
I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
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Return on Investment
ActiveCollab
  • Allows our team to stay organized and keep conversations on tasks.
  • The To-Do List email every morning helps me mentally prepare and know exactly what I should be doing as soon as I start work.
  • Powerful and useful integrations save lots of time (Google Drive, Slack, Dropbox, Zapier and more!).
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vcita
  • I have no clue
  • I'm assuming that we would not have people making appointments with us if we didn't have this service
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ScreenShots

ActiveCollab Screenshots

Screenshot of the dashboard with an overview of projects.Screenshot of multiple task views currently showing a Kanban view of the tasklists and tasks.Screenshot of Overview of all recent activity.Screenshot of Calendar view with task dependencies.Screenshot of Permission settings (owner, member, client, client+).Screenshot of List of available Add-ons.

vCita Screenshots

Screenshot of Exclusively designed for service providers & service-based businessesScreenshot of The only marketing-driven CRM for small businesses