ActiveCollab vs. WorkForce Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ActiveCollab
Score 4.4 out of 10
N/A
Active Collab is a project management solution built around features such as task management, collaboration, time tracking, and invoicing.
$8
per member/per month
WorkForce Suite
Score 4.0 out of 10
N/A
The WorkForce Suite, by WorkForce Software, is a mobile-first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite aims to help global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity while building a highly engaged, resilient, and agile workforce.N/A
Pricing
ActiveCollabWorkForce Suite
Editions & Modules
ActiveCollab Project Management
$8
per member/per month
Self-Hosted Plan
$999.00
license
No answers on this topic
Offerings
Pricing Offerings
ActiveCollabWorkForce Suite
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$6.25 per member, per month, annual billingNo setup fee
Additional Details
More Pricing Information
Features
ActiveCollabWorkForce Suite
Project Management
Comparison of Project Management features of Product A and Product B
ActiveCollab
3.7
13 Ratings
68% below category average
WorkForce Suite
-
Ratings
Task Management5.912 Ratings00 Ratings
Resource Management1.08 Ratings00 Ratings
Gantt Charts3.07 Ratings00 Ratings
Scheduling1.011 Ratings00 Ratings
Workflow Automation7.01 Ratings00 Ratings
Team Collaboration6.513 Ratings00 Ratings
Support for Agile Methodology7.07 Ratings00 Ratings
Support for Waterfall Methodology7.01 Ratings00 Ratings
Document Management3.08 Ratings00 Ratings
Email integration4.09 Ratings00 Ratings
Mobile Access1.510 Ratings00 Ratings
Timesheet Tracking2.09 Ratings00 Ratings
Change request and Case Management1.08 Ratings00 Ratings
Budget and Expense Management2.07 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ActiveCollab
5.7
8 Ratings
26% below category average
WorkForce Suite
-
Ratings
Quotes/estimates6.97 Ratings00 Ratings
Invoicing6.96 Ratings00 Ratings
Project & financial reporting1.07 Ratings00 Ratings
Integration with accounting software7.94 Ratings00 Ratings
Best Alternatives
ActiveCollabWorkForce Suite
Small Businesses
FunctionFox
FunctionFox
Score 8.3 out of 10
When I Work
When I Work
Score 8.8 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Calabrio Teleopti WFM
Calabrio Teleopti WFM
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ActiveCollabWorkForce Suite
Likelihood to Recommend
3.7
(13 ratings)
1.4
(6 ratings)
Likelihood to Renew
-
(0 ratings)
8.7
(4 ratings)
Support Rating
7.1
(3 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
3.0
(1 ratings)
User Testimonials
ActiveCollabWorkForce Suite
Likelihood to Recommend
ActiveCollab
Scenarios where ActiveCollab works well 1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy. 2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote. 4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page. 5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etc Scenarios where ActiveCollab did not work well 1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that. 2) Sorting capability is not their under invoicing 3) It did not work well for larger teams 4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












Read full review
WorkForce Software
EmpCenter is really well suited for companies with minimal variety in time keeping needs. Certainly somewhere that has fairly regular work schedules and operational needs the system would be programmed for and meet those needs quite well. I think they assert themselves as a product specifically for those more complex companies, and I believe it is one of a few products available for companies with many employee types and complex work schedule and pay needs, but because of those complexities each have their own specific customizations I feel it is difficult for the company to then manage the different products that end up existing. Each ends up being unique so applying large scale changes doesn't work well as something we may request and need if applied over EmpCenter in general may cause problems for another company. Therefore everything has to be done on an individual basis and is more time consuming and costly.
Read full review
Pros
ActiveCollab
  • Great for project and task assignments, project workflow and communications.
  • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
  • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
  • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
Read full review
WorkForce Software
  • A lot flexibility in configuration of the system
  • works well with other systems. We were able to collect data from another time system, Avaya phone systems and even a point of sale system with not a lot of difficulty.
  • They know their product and integration points. They were able to troubleshoot problems with hardware time collection devices quite quickly. We found the devices they sold to be quite durable.
  • Out of the box they have more reports than I would have anticipated. Creating new reports was sometimes a task if it was complex but there were usually similar reports you could use as a starter template
Read full review
Cons
ActiveCollab
  • It isn't possible to set members of staff as part time, so if someone is unavailable on certain days you must manually enter them as OOO every single day that they are not in, that other teammates work. Hours also can't be edited individually - everyone is treated as working the same hours in a day, rendering capacity planner useless for flexi working teams
  • Subtasks cannot be assigned their own hours and deadlines, meaning the To Do list view can't be seen in actual date order and capacity planner does not reflect all time allocated to an individual's schedule unless every task is set up as a separate task rather than subtask
  • There is no way to see all tasks of a certain type across multiple campaigns (e.g all copywriting tasks vs all technical tasks) - support team suggested exporting data and making spreadsheets
  • Kanban view isn't available for people's own task lists ('board' view here shows a list)
  • Not possible to have one task be assigned to more than one person
  • Notifications are not sent when tasks are updated, so you have to leave comments and tag people each time
Read full review
WorkForce Software
  • Difficult to use
  • Retroactive adjustments must be made by an administrator
  • Delegation of duties must be done by an adminstrator
  • Data must be exported and then imported into pay system, does not support interface
  • Product has not changed or been updated in 4+ years
Read full review
Likelihood to Renew
ActiveCollab
No answers on this topic
WorkForce Software
After spending close to 5 years to decide on which payroll product to acquire for our University, I cannot image we would switch now that we have it in use.
Read full review
Support Rating
ActiveCollab
We have not required support for ActiveCollab as it works pretty seamlessly. We didn't have any issues with using the platform or with any billing issues. The self-service aspect of the platform is robust and easy to navigate so we have not encountered any errors that required assistance from the support team.
Read full review
WorkForce Software
Extremely knowledgeable staff that truly care about our business processes
Read full review
Alternatives Considered
ActiveCollab
ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.
Read full review
WorkForce Software
EmpCenter is a new software to the company however, I only trained on the old software for a few months before EmpCenter was introduced. I think EmpCenter has a smoother data entry process and can run more in depth reports, but since this is the system I know best I cannot accurately compare it to previous software.
Read full review
Return on Investment
ActiveCollab
  • Allows our team to stay organized and keep conversations on tasks.
  • The To-Do List email every morning helps me mentally prepare and know exactly what I should be doing as soon as I start work.
  • Powerful and useful integrations save lots of time (Google Drive, Slack, Dropbox, Zapier and more!).
Read full review
WorkForce Software
  • EmpCenter has reduced the amount of time administrators are spending on payroll. Certainly it has made our entry to our pay system more efficient since we can simply load the data from the time keeping system and we are not collecting actual physical signatures and paper timesheets that must be reviewed for accuracy and completeness. The system does this for us and some automatic calculating of certain pay due that we were hand adding. However the feedback I am getting is that the supervisors feel their work has been increased greatly. They are spending more time correcting and approving time. Essentially the work we were doing in our central offices to review and correct time the supervisor must now do as they approve the time. We have now asked them to be more responsible for proper reporting and use which requires they know more about the rules and many different aspects of pay than they had before. We have employees who are union represented and get some benefits from the contract others do not receive, contract employees who have certain pay aspects in their contracts that must be known, as well as temporary employees and students who get very different pay from the other employees. While some things have been programmed for the system to know and handle, some things must be added to the time sheet to pay properly or the way time is reported is different (some clock out for lunch some don't) supervisors must now know these differences while that used to be a role that was more mine as an administrator. Now I just help them and audit and review.
Read full review
ScreenShots

ActiveCollab Screenshots

Screenshot of the dashboard with an overview of projects.Screenshot of multiple task views currently showing a Kanban view of the tasklists and tasks.Screenshot of Overview of all recent activity.Screenshot of Calendar view with task dependencies.Screenshot of Permission settings (owner, member, client, client+).Screenshot of List of available Add-ons.

WorkForce Suite Screenshots

Screenshot of WorkForce HUB: More than just a dashboard, the WorkForce HUB provides an interactive control center for major actions and daily messages that matter most in a typical workday. Available on any device.Screenshot of WorkForce Absence and Leave Management: Manage all aspects of employee absence and leave with a single source of record that removes administrative overhead.Screenshot of WorkForce Time: Remove error-prone and labor-intensive manual time processes with automated global compliance and real-time visibility into workplace operations.Screenshot of WorkForce Assistant: Identifies and prioritizes urgent matters, such as potential compliance risks or labor attendance issues, and triggers predictive and proactive notifications that alert stakeholders when action is required.Screenshot of WorkForce Experience: Communication and collaboration channels, feedback and in-the-moment information gathering, micro-training, self-service, and access to critical work resources – optimizing employee experience while strengthening workplace bonds.Screenshot of WorkForce Scheduling: Gives employees a voice in how they are scheduled while maintaining compliance and meeting the business needs for every employee population.