Likelihood to Recommend Really like the appearance of reporting and the web booking.
Read full review As far as I have found, Event Espresso has no peer. Yes, there are other WordPress plugins that provide for event registration, including a few available through Code Canyon, but none of them promise the rich feature set and robust support of Event Espresso. It seems to be the only real game in town, but luckily it's a good product. It's highly extensible, so it should scale well to any size or type of event. Through add-ons, it's doubtful there is an event scenario it can't handle. And because it runs on WordPress, you can incorporate it as part of your site--the plugin even does a good job of picking up design cues from your theme, or you can customize it using CSS.
Read full review Pros Separation of payer and the person attending the activity. For example: children incur charges, but the parent is responsible for paying them. Fast - in our old system there was a delay while customers waited for the system to respond. Read full review Instead of sending traffic to a third party, Event Espresso allows us to integrate our registration straight into our website. Easy to set up, dependable platform, and a variety of payment channel alternatives. Read full review Cons I really like the look and feel of ActiveNet Reporting, but it isn't extremely customizable. Maybe there is something I am missing, but other employees have shared that same feedback. It would be nice to have the system synchronize with other software we use. (EMS, StarRez, etc.) When planning conferences, we currently have hotel guests and registration that we would like to share information for through each system. Currently it is just double data entry. Would like to be able to add more resources and details to a room booking and have the corresponding departments be notified of the order/track inventory. Read full review Integrating account creation with WordPress should be included in the core product, not an add-on. It's extremely frustrating to have to pay extra for that, especially when that add-on is not as flexible as it needs to be (for example, if someone is enrolling for a class on behalf of someone else). The data visualization is a mess. That feature doesn't seem to ever work and it should be left out until it does. The ability to show participant data on the front end is extremely limited. Event Espresso does provide a few hooks and some limited documentation on this feature, but I feel it should be more robust. Perhaps that can be a focus of future releases. Read full review Alternatives Considered ACTIVE Network allowed: grouping of classes, good interface, allowed importing of records, complex payment plans, per class fee structures, user fees, and trial classes.
Read full review I looked at EventBrite, but it wasn't customizable enough for our needs and didn't provide the level of integration with our website that I desired. I also looked at the ticketing system offered by The Events Calendar for WordPress (by Modern Tribe), but it too lacked the feature set we needed. Only Event Espresso offered all the features, customization, and integration we desired and needed.
Read full review Return on Investment Not sure yet. It is newer to me and my department. Double data entry which is just extra man hours. Read full review Event Espresso has literally changed the lives of our volunteer organization, saving hundreds of hours of time and eliminating the frustration of paper enrollment. The add-ons allow you to accomplish just about any event registration goals you might have. It's an extremely powerful product. Integrating the plugin into our website was a breeze, and it's approachable enough where volunteers can create the classes and conduct the online enrollment all in a web browser. Read full review ScreenShots