What users are saying about
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.3 out of 100
Based on 15 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 2 reviews and ratings
Attribute Ratings
- RunSignUp is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
5.0
ACTIVE Education
50%
2 Ratings
8.0
RunSignUp
80%
2 Ratings
Support Rating
ACTIVE Education
N/A
0 Ratings
10.0
RunSignUp
100%
1 Rating
Likelihood to Recommend
ACTIVE Education
Really like the appearance of reporting and the web booking.

Verified User
Professional in Customer Service
Higher Education Company, 1001-5000 employeesRunSignUp
It is well suited for when you are hosting an event and need a one-stop-shop for information and registration needs on one platform. It may be less appropriate for smaller-scale events but for anything 50+ I would say this is much easier than trying to use one point of contact.
Risk Advisory Manager
CFGIAccounting, 501-1000 employees
Pros
ACTIVE Education
- Separation of payer and the person attending the activity. For example: children incur charges, but the parent is responsible for paying them.
- Fast - in our old system there was a delay while customers waited for the system to respond.

Verified User
Project Manager in Information Technology
Education Management Company, 201-500 employeesRunSignUp
- Built-in templates to make design a breeze
- Great client support
- Simple and effective email tool
- Easy reporting
- Easy learning curve
Director of Community Relations
Boley Centers, Inc.Mental Health Care, 51-200 employees
Cons
ACTIVE Education
- I really like the look and feel of ActiveNet Reporting, but it isn't extremely customizable. Maybe there is something I am missing, but other employees have shared that same feedback.
- It would be nice to have the system synchronize with other software we use. (EMS, StarRez, etc.) When planning conferences, we currently have hotel guests and registration that we would like to share information for through each system. Currently it is just double data entry.
- Would like to be able to add more resources and details to a room booking and have the corresponding departments be notified of the order/track inventory.

Verified User
Professional in Customer Service
Higher Education Company, 1001-5000 employeesRunSignUp
- Additional information on participants.
- Messaging to users or participants.
- Calendar function is hard to use.
Risk Advisory Manager
CFGIAccounting, 501-1000 employees
Pricing Details
ACTIVE Education
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—RunSignUp
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
ACTIVE Education
No score
No answers yet
No answers on this topic
RunSignUp
RunSignUp 10.0
Based on 1 answer
Customer support is quick and straightforward and always available!!
Director of Community Relations
Boley Centers, Inc.Mental Health Care, 51-200 employees
Alternatives Considered
ACTIVE Education
ACTIVE Network allowed: grouping of classes, good interface, allowed importing of records, complex payment plans, per class fee structures, user fees, and trial classes.

Verified User
Project Manager in Information Technology
Education Management Company, 201-500 employeesRunSignUp
I liked RunSignUp much more as it was much better suited for what we were looking to use it for and do. The functionality matched our needs and we were able to fine-tune exactly what we needed from the system without losing too much of the user experience.
Risk Advisory Manager
CFGIAccounting, 501-1000 employees
Return on Investment
ACTIVE Education
- Not sure yet.
- It is newer to me and my department.
- Double data entry which is just extra man hours.

Verified User
Professional in Customer Service
Higher Education Company, 1001-5000 employeesRunSignUp
- RunSignUp has simplified the way we communicate with our registrants.
- RunSignUp makes it easy to update our race page from year to year by pulling from the previous year’s event.
Director of Community Relations
Boley Centers, Inc.Mental Health Care, 51-200 employees