What users are saying about
1 Ratings
11 Ratings
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Score 6.6 out of 100
1 Ratings
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Score 8 out of 100

Likelihood to Recommend

ACTIVE Education

Really like the appearance of reporting and the web booking.
Anonymous | TrustRadius Reviewer

RunSignUp

RunSignUp is a well-templated online platform for athletic event registrations. The customer service is awesome and we have found the platform to be fairly user-friendly and intuitive. The platform falls a bit short when a registrant is trying to register multiple people within a single transaction using a registration kiosk. Other than that though, it’s a fairly simple platform with good reporting capability.
Kathryn Juarez | TrustRadius Reviewer

Pros

ACTIVE Education

  • Separation of payer and the person attending the activity. For example: children incur charges, but the parent is responsible for paying them.
  • Fast - in our old system there was a delay while customers waited for the system to respond.
Anonymous | TrustRadius Reviewer

RunSignUp

  • Built-in templates to make design a breeze
  • Great client support
  • Simple and effective email tool
  • Easy reporting
  • Easy learning curve
Kathryn Juarez | TrustRadius Reviewer

Cons

ACTIVE Education

  • I really like the look and feel of ActiveNet Reporting, but it isn't extremely customizable. Maybe there is something I am missing, but other employees have shared that same feedback.
  • It would be nice to have the system synchronize with other software we use. (EMS, StarRez, etc.) When planning conferences, we currently have hotel guests and registration that we would like to share information for through each system. Currently it is just double data entry.
  • Would like to be able to add more resources and details to a room booking and have the corresponding departments be notified of the order/track inventory.
Anonymous | TrustRadius Reviewer

RunSignUp

  • Would love to see the ability to register multiple people at a time in kiosk mode.
  • Would love to have a less expensive refund mechanism.
Kathryn Juarez | TrustRadius Reviewer

Support Rating

ACTIVE Education

No score
No answers yet
No answers on this topic

RunSignUp

RunSignUp 10.0
Based on 1 answer
Customer support is quick and straightforward and always available!!
Kathryn Juarez | TrustRadius Reviewer

Alternatives Considered

ACTIVE Education

ACTIVE Network allowed: grouping of classes, good interface, allowed importing of records, complex payment plans, per class fee structures, user fees, and trial classes.
Anonymous | TrustRadius Reviewer

RunSignUp

RunSignUp does not bombard registrants with advertising the way that Active did when we previously used it. We have found RunSignUp’s platform to be simple and clean and hopefully a much nicer experience for those who register.
Kathryn Juarez | TrustRadius Reviewer

Return on Investment

ACTIVE Education

  • Not sure yet.
  • It is newer to me and my department.
  • Double data entry which is just extra man hours.
Anonymous | TrustRadius Reviewer

RunSignUp

  • RunSignUp has simplified the way we communicate with our registrants.
  • RunSignUp makes it easy to update our race page from year to year by pulling from the previous year’s event.
Kathryn Juarez | TrustRadius Reviewer

Pricing Details

ACTIVE Education

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RunSignUp

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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