What users are saying about
15 Ratings
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Score 9.3 out of 100
21 Ratings
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Score 8.8 out of 100

Feature Set Ratings

    Student and Faculty Administration

    ACTIVE Education

    Feature Set Not Supported
    N/A
    8.7

    Salesforce.org Education Cloud

    87%
    Salesforce.org Education Cloud ranks higher in 12/12 features

    Integrations with 3rd-Party Education Technology

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Online Registration Management

    N/A
    0 Ratings
    8.8
    88%
    5 Ratings

    District Communications, such as messaging and alerting

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Roster Management

    N/A
    0 Ratings
    9.3
    93%
    4 Ratings

    Platform Customization

    N/A
    0 Ratings
    6.8
    68%
    4 Ratings

    Teacher Self-Service

    N/A
    0 Ratings
    8.3
    83%
    3 Ratings

    Student Data Security

    N/A
    0 Ratings
    9.2
    92%
    5 Ratings

    Community Support

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Class Scheduling

    N/A
    0 Ratings
    9.3
    93%
    3 Ratings

    State and National-level Reporting

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Compliance Support

    N/A
    0 Ratings
    8.3
    83%
    4 Ratings

    Teacher and Parent Mobile Application

    N/A
    0 Ratings
    8.3
    83%
    3 Ratings

    Attribute Ratings

    • Salesforce.org Education Cloud is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    5.0

    ACTIVE Education

    50%
    2 Ratings
    9.0

    Salesforce.org Education Cloud

    90%
    11 Ratings

    Usability

    ACTIVE Education

    N/A
    0 Ratings
    10.0

    Salesforce.org Education Cloud

    100%
    1 Rating

    Support Rating

    ACTIVE Education

    N/A
    0 Ratings
    6.2

    Salesforce.org Education Cloud

    62%
    4 Ratings

    Likelihood to Recommend

    ACTIVE Education

    Really like the appearance of reporting and the web booking.
    Anonymous | TrustRadius Reviewer

    Salesforce.org Education Cloud

    It is most suited for those within the education industry. For students and staff in particular, the Education Cloud allows seamless connectivity between each person and helps students stay on task. It can be very overwhelming as a student to have so many responsibilities in different areas, so Salesforce does a great job of offering many features that ease this process.
    Anonymous | TrustRadius Reviewer

    Pros

    ACTIVE Education

    • Separation of payer and the person attending the activity. For example: children incur charges, but the parent is responsible for paying them.
    • Fast - in our old system there was a delay while customers waited for the system to respond.
    Anonymous | TrustRadius Reviewer

    Salesforce.org Education Cloud

    • Great use of integrating across all aspects of enrollment.
    • Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
    • Reporting is fabulous inside of Salesforce.
    • All of the Apps in the App Exchange.
    Anonymous | TrustRadius Reviewer

    Cons

    ACTIVE Education

    • I really like the look and feel of ActiveNet Reporting, but it isn't extremely customizable. Maybe there is something I am missing, but other employees have shared that same feedback.
    • It would be nice to have the system synchronize with other software we use. (EMS, StarRez, etc.) When planning conferences, we currently have hotel guests and registration that we would like to share information for through each system. Currently it is just double data entry.
    • Would like to be able to add more resources and details to a room booking and have the corresponding departments be notified of the order/track inventory.
    Anonymous | TrustRadius Reviewer

    Salesforce.org Education Cloud

    • It’s hard to run reports or create working “views” for Enrollment/Student Advisor teams that include both Leads and Contacts in the same report.
    • Some fields do not map from Lead to Contact object. When a student transitions from application to acceptance, some dropdown and fill-in fields completely disappear from the student’s page in Salesforce. Every version of Salesforce I’ve used has this problem.
    • Salesforce overall is clunky and confusing for the average user. We require thorough Salesforce training for new hires on all teams because it’s not user-friendly or obvious what to click on to achieve a specific task.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    ACTIVE Education

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Salesforce.org Education Cloud

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    ACTIVE Education

    No score
    No answers yet
    No answers on this topic

    Salesforce.org Education Cloud

    Salesforce.org Education Cloud 10.0
    Based on 1 answer
    It was really so easy to sign up and get going with the whole process
    Anonymous | TrustRadius Reviewer

    Support Rating

    ACTIVE Education

    No score
    No answers yet
    No answers on this topic

    Salesforce.org Education Cloud

    Salesforce.org Education Cloud 6.2
    Based on 4 answers
    People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    ACTIVE Education

    ACTIVE Network allowed: grouping of classes, good interface, allowed importing of records, complex payment plans, per class fee structures, user fees, and trial classes.
    Anonymous | TrustRadius Reviewer

    Salesforce.org Education Cloud

    I have not used similar products and I am new to this role. Salesforce has been very easy to learn and I appreciate the support and ability to access the platform when I need to. I was able to easily learn the program and become skilled in what I needed to do. It also made the transition to digital forms quite easy
    Anonymous | TrustRadius Reviewer

    Return on Investment

    ACTIVE Education

    • Not sure yet.
    • It is newer to me and my department.
    • Double data entry which is just extra man hours.
    Anonymous | TrustRadius Reviewer

    Salesforce.org Education Cloud

    • Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
    • Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
    • Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.
    Anonymous | TrustRadius Reviewer

    Screenshots

    ACTIVE Education

    Add comparison