What users are saying about
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11 Ratings
2 Ratings

ACTIVE Education

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11 Ratings
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Score 6.5 out of 100
2 Ratings
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Score 9.7 out of 100

Likelihood to Recommend

ACTIVE Education

Really like the appearance of reporting and the web booking.
Anonymous | TrustRadius Reviewer

Ticket Tailor

Ticket Tailor is very well suited to nonprofit theatre since there is a discount for nonprofits. We sold tickets for 8 separate performances at different price points and with different discount codes at no extra cost. A big plus was the ability to set our own ticket service charge. Setting up the original ticket levels and discount codes for multiple dates were easy. They could be copied from one date to another. Making a change or addition was not as easy to accomplish. Each individual date had to be edited separately.
Elaine Smith | TrustRadius Reviewer

Pros

ACTIVE Education

  • Separation of payer and the person attending the activity. For example: children incur charges, but the parent is responsible for paying them.
  • Fast - in our old system there was a delay while customers waited for the system to respond.
Anonymous | TrustRadius Reviewer

Ticket Tailor

  • Affordable.
  • Allows multiple discount codes and multiple price levels.
  • Excellent customer service.
  • WordPress plug-in that worked flawlessly.
Elaine Smith | TrustRadius Reviewer

Cons

ACTIVE Education

  • I really like the look and feel of ActiveNet Reporting, but it isn't extremely customizable. Maybe there is something I am missing, but other employees have shared that same feedback.
  • It would be nice to have the system synchronize with other software we use. (EMS, StarRez, etc.) When planning conferences, we currently have hotel guests and registration that we would like to share information for through each system. Currently it is just double data entry.
  • Would like to be able to add more resources and details to a room booking and have the corresponding departments be notified of the order/track inventory.
Anonymous | TrustRadius Reviewer

Ticket Tailor

  • Online knowledge base could be expanded. I had questions that were not included in the FAQs - but were quickly answered via chat.
Elaine Smith | TrustRadius Reviewer

Support Rating

ACTIVE Education

No score
No answers yet
No answers on this topic

Ticket Tailor

Ticket Tailor 10.0
Based on 1 answer
Customer support representatives were amazingly responsive to questions. We received replies even outside of their stated available hours. They always understood the question/issue immediately and were very thorough and specific in their explanations and step-by-step instructions. Ticket Tailor customer support is among the best I have seen in any industry. Quick, smart, and always helpful.
Elaine Smith | TrustRadius Reviewer

Alternatives Considered

ACTIVE Education

ACTIVE Network allowed: grouping of classes, good interface, allowed importing of records, complex payment plans, per class fee structures, user fees, and trial classes.
Anonymous | TrustRadius Reviewer

Ticket Tailor

Ticket Tailor is much more flexible at a much lower price point than Eventbrite. It was, by far, the most practical and affordable solution. The same functionality with Eventbrite would have required the more expensive "professional" price level which was prohibitively expensive for our small company, especially in its early stages.
Elaine Smith | TrustRadius Reviewer

Return on Investment

ACTIVE Education

  • Not sure yet.
  • It is newer to me and my department.
  • Double data entry which is just extra man hours.
Anonymous | TrustRadius Reviewer

Ticket Tailor

  • A box office that is easy to use.
  • The ability to cover box office costs by setting a service charge.
  • Seamless integration with our website.
Elaine Smith | TrustRadius Reviewer

Pricing Details

ACTIVE Education

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ticket Tailor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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