ACTIVE Education (ACTIVE Net) vs. Bizzabo

Really like the appearance of reporting and the web booking.

Incentivized

Bizzabo is really well suited for large-scale hybrid events. In this day and age, it's imperative to have a software that can successfully accommodate virtual and in-person attendees. Bizzabo blends these experiences extremely well. It is also great when event agendas are complex and need customizations - Bizzabo offers flexibility and has options for tracking session attendance. Bizzabo does not work well for smaller events with in-person only registrations. The risk of the equipment not working is high and, for smaller events, not worth the stress!

Incentivized

• Separation of payer and the person attending the activity. For example: children incur charges, but the parent is responsible for paying them.
• Fast - in our old system there was a delay while customers waited for the system to respond.

Incentivized

• Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
• Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
• Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)

Incentivized

• I really like the look and feel of ActiveNet Reporting, but it isn't extremely customizable. Maybe there is something I am missing, but other employees have shared that same feedback.
• It would be nice to have the system synchronize with other software we use. (EMS, StarRez, etc.) When planning conferences, we currently have hotel guests and registration that we would like to share information for through each system. Currently it is just double data entry.
• Would like to be able to add more resources and details to a room booking and have the corresponding departments be notified of the order/track inventory.

Incentivized

• Our attendees complained about having to login every time to view content
• You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
• The email system is hard to format within Bizzabo
• Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
• Reports were missing data and it took two weeks to get corrected
• When recording a session, you have to go back and download it, and then upload it. This process should be easier.

Incentivized

Bizzabo is extremely user friendly. The website builder is very simple to use and can creative some astounding looking websites, with no technical know how. The setup of the account, adding users, managing events and user access to events, as well as creating events from scratch or from existing "templates" (actually just standard events that we set a far off date from and copy as a template) is very simple, but powerful as you can pick and choose exactly what to copy over. It is also a very user friendly platform for the attendees and speakers (both for virtual events and physical events for speakers as the speaker, and partner, portal is very simple to use and can be custom created for the exact specifications you need).

Incentivized

It's always working as intended.

Incentivized

It's glichy

Incentivized

Support is always quick to respond. However, some issues are out of their hand, and in these cases, it is a laborious process to then submit a suggestion for how to improve the product. However, where they can rectify an issue, support has gone above and beyond to deliver and do so efficiently and in a friendly manner.

Incentivized

ACTIVE Network allowed: grouping of classes, good interface, allowed importing of records, complex payment plans, per class fee structures, user fees, and trial classes.

Incentivized

Bizzabo is definitely a great choice for your event tool. I don't find it as robust as Cvent, but I do find it more useful than an Eventbrite. We selected Bizzabo because of our initial support team, but they eventually moved on, which started our problems with Bizzabo. It gives us more data than Eventbrite, which we appreciate.

Incentivized

It's spreadsheet heavy and has to be exact. The devil is in the details and if you miss a detail you have to fix it and redo it with all the changes that need to be made manually.

Incentivized

• Not sure yet.
• It is newer to me and my department.
• Double data entry which is just extra man hours.

Incentivized

• Since we have only used Bizzabo for a year we are still learning and figuring out the nuances of it but I would say that one thing it has done is impressed our current clients which makes them want to continue to work with us.
• We hope to use Bizzabo as a tool to recruit more clients i the future
• It has cut a third party out of the system as we have our own dedicated platform to use and do not have to rely on a separate agency to use a different platform.

Incentivized