What users are saying about

Caterease

3 Ratings

ACTIVE Network

8 Ratings
Score 6.5 out of 101

Caterease

3 Ratings
Score 8 out of 101

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Likelihood to Recommend

ACTIVE Network

Really like the appearance of reporting and the web booking.
No photo available

Caterease

I like Caterease, but it can be complicated to use and prevent staff members from being able to utilize all the features. Using Caterease in your place of work will require a lot of training and require a fairly large commitment. If you're a large-scale catering company, this may be worth your time, but if you're on the smaller side, I would recommend something a bit more simple
Emily Hammell profile photo

Pros

  • I like the appearance of the booking confirmations - it is more visually appealing.
  • The booking module is fairly simple and user friendly.
  • It works with our campus financial system and allows the system to take payments for bookings, which we cannot do with EMS currently.
No photo available
  • Quick updates to contracts/files
  • Great integrations available
  • Report generation
Emily Hammell profile photo

Cons

  • I really like the look and feel of ActiveNet Reporting, but it isn't extremely customizable. Maybe there is something I am missing, but other employees have shared that same feedback.
  • It would be nice to have the system synchronize with other software we use. (EMS, StarRez, etc.) When planning conferences, we currently have hotel guests and registration that we would like to share information for through each system. Currently it is just double data entry.
  • Would like to be able to add more resources and details to a room booking and have the corresponding departments be notified of the order/track inventory.
No photo available
  • Offering more in-depth training would be good as there are so many uses and ways to do things.
  • Optional integrations are really cool, but most require additional fees - would be nice to have some free options.
  • Would be nice to be able to customize appearance of contracts more.
Emily Hammell profile photo

Alternatives Considered

I would continue using ActiveNet over EMS only because it connects and talks back to Banner, which EMS currently lacks. Otherwise I am not sure I would choose it over anything else as the functionality isn't quite the same as the competition.
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I haven’t used too many other events programs in the past – at a former company, we used the back end of our website in order to create events, but Caterease is a lot more user-friendly. Our website wasn’t particularly fancy – it didn’t allow us to conflict check or see if there was another event at the same time. It was used for the sole purpose of posting the information to our system – not for creating full proposals. Caterease is much more effective for what we need to use it for in this context.
Gigi Greene profile photo

Return on Investment

  • Not sure yet.
  • It is newer to me and my department.
  • Double data entry which is just extra man hours.
No photo available
  • Has made our team more efficient and be able to have a central place to store all info so everyone can access it.
  • Manually printing BEOs has proven to be incredibly inefficient as they get updated quickly and often times just causes confusion and mistakes.
  • It's nice to be able to generate contracts fairly quickly for clients
Emily Hammell profile photo

Pricing Details

ACTIVE Network

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Caterease

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details