What users are saying about
10 Ratings

EMS Software

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361 Ratings
10 Ratings
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Score 6.2 out of 101

EMS Software

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361 Ratings
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Score 8.6 out of 101

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Likelihood to Recommend

ACTIVE Network

Really like the appearance of reporting and the web booking.
No photo available

EMS Software

EMS is a great tool for managing campus space and events. It is also well suited to manage service providers as they relate to events (though there are some restrictions for catering). It is however not the easiest to use to market those events, even though all of the event data is stored there.
Dana Mims profile photo

Pros

  • I like the appearance of the booking confirmations - it is more visually appealing.
  • The booking module is fairly simple and user friendly.
  • It works with our campus financial system and allows the system to take payments for bookings, which we cannot do with EMS currently.
No photo available
  • Allows us to create specific reports for each department. For example, each month we report on financial earnings based on external events. EMS allows us to pull events based on parameters we set.
  • We are able to create resources specific to what we provide as a museum. For example, we can put completely customized menus into EMS. There is a lot of freedom in creating new resources.
  • We have many various event spaces as well as "non-building" items that need to be booked as rooms. For example, we have hundreds of tours that go through our building. We are able to set up tours as "rooms" and our staff is able to view the tours going on the same way they could view meeting rooms or event spaces. We also utilize this for van reservations.
Allegra Pierce profile photo

Cons

  • I really like the look and feel of ActiveNet Reporting, but it isn't extremely customizable. Maybe there is something I am missing, but other employees have shared that same feedback.
  • It would be nice to have the system synchronize with other software we use. (EMS, StarRez, etc.) When planning conferences, we currently have hotel guests and registration that we would like to share information for through each system. Currently it is just double data entry.
  • Would like to be able to add more resources and details to a room booking and have the corresponding departments be notified of the order/track inventory.
No photo available
  • Bookings contain a limited number of standard time fields (event start, event end, setup time, teardown time); more options here are desirable.
  • Resource records are not as robust as some of the other areas, and could benefit from additional standard and user-defined fields.
  • Applying blackouts to spaces (to prevent bookings during certain times) appears to be a challenge: we believe it can be done, but the process doesn't seem to be straightforward.
Mike Kraiman profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
EMS Software9.0
Based on 8 answers
It is the best option for our organization!
Jessica Wegner profile photo

Usability

No score
No answers yet
No answers on this topic
EMS Software5.6
Based on 4 answers
with some training it is a great system but not without some faults
Bartholomew Kallgren profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
EMS Software8.0
Based on 1 answer
the system is always up and running on my computer as well as my colleagues we use it everyday, the one thing that we have is a localized problem where its the university not the software's fault. but logging in from off campus requires several large hoops to jump through
Bartholomew Kallgren profile photo

Performance

No score
No answers yet
No answers on this topic
EMS Software6.0
Based on 1 answer
when looking at large reservations from say a year or two ago it does take a long to time for them to be loaded up but that may be because of the server and the way the software archives the info. that also goes along with running reports of old data that may of been archived that takes a long time to get
Bartholomew Kallgren profile photo

Support

No score
No answers yet
No answers on this topic
EMS Software5.6
Based on 3 answers
when we made the switch to workday this past year there were a couple hiccups with the staging table to employee data that we are still to this day trying to work the kinks out of
Bartholomew Kallgren profile photo

In-Person Training

No score
No answers yet
No answers on this topic
EMS Software9.0
Based on 1 answer
we had brought out several consultants over the course of the past couple years and they have been fantastic from Brandy Cahill to Matt Luther
Bartholomew Kallgren profile photo

Online Training

No score
No answers yet
No answers on this topic
EMS Software6.0
Based on 1 answer
nothing is as good as someone in person walking you through it but it was a helpful resource when needing to find out how to do something
Bartholomew Kallgren profile photo

Implementation

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No answers yet
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EMS Software6.5
Based on 3 answers
we did a lot on on campus training and moved catering into the system that forced people to have to use the system
Bartholomew Kallgren profile photo

Alternatives Considered

I would continue using ActiveNet over EMS only because it connects and talks back to Banner, which EMS currently lacks. Otherwise I am not sure I would choose it over anything else as the functionality isn't quite the same as the competition.
No photo available
As I previously hinted, our campus chose EMS Software because we felt it better met our needs in terms of flexibility for both academic and non-academic scheduling and contained superior functionality and ease of use for a variety of user types (pro staff, faculty, students, community members, etc.). Another factor that prevailed was the positive attitude of EMS personnel and willingness to provide expanded answers to followup questions during the evaluation process. Our selection team felt very confident we would have a good, honest working relationship with the vendor.
Mike Kraiman profile photo

Scalability

No score
No answers yet
No answers on this topic
EMS Software8.5
Based on 136 answers
I instantly took to this product, and have never wavered in my liking of the software.
Jennifer G. Birge profile photo

Return on Investment

  • Not sure yet.
  • It is newer to me and my department.
  • Double data entry which is just extra man hours.
No photo available
  • Not related to EMS but if I could find a way to chat with my university and have them centralize the useage of the product and explain different examples of how the system can assist with us reaching our lean goals.
Venhuizen, Mark profile photo

Pricing Details

ACTIVE Network

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

EMS Software

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details