What users are saying about

ACTIVE Network

8 Ratings
Score 6.5 out of 101

RegOnline by Cvent

11 Ratings
Score 7.3 out of 101

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Likelihood to Recommend

ACTIVE Network

Really like the appearance of reporting and the web booking.
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RegOnline by Cvent

RegOnline is a great tool for multi-track events. It is very user friendly and the software makes it easy to set up multiple tracks. It's even easy to check the progress of your event and make changes without impacting the registration process. The ability to collect data that can be taken back to the C-suite is also nice.
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Pros

  • I like the appearance of the booking confirmations - it is more visually appealing.
  • The booking module is fairly simple and user friendly.
  • It works with our campus financial system and allows the system to take payments for bookings, which we cannot do with EMS currently.
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  • RegOnline is really good at organizing multi-track events. The features help prevent participants from signing up for two tracks that run at the same time.
  • The reports allow you to get a quick overview of your event. You can see which break out sessions are the most popular, and you can get a breakdown of participants in each class if you need to go into that detail.
  • You can customize questions so that you can capture other data during the registration process. We use it to capture the type of industry, business size and whether or not participants have attended other events.
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Cons

  • I really like the look and feel of ActiveNet Reporting, but it isn't extremely customizable. Maybe there is something I am missing, but other employees have shared that same feedback.
  • It would be nice to have the system synchronize with other software we use. (EMS, StarRez, etc.) When planning conferences, we currently have hotel guests and registration that we would like to share information for through each system. Currently it is just double data entry.
  • Would like to be able to add more resources and details to a room booking and have the corresponding departments be notified of the order/track inventory.
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  • One of the areas that RegOnline could improve on is the price. Because of the expense $3.55 per registration, the Department is unable to use the software for other events. We have mine training classes that we couldn't use RegOnline for because of the expense.
  • RegOnline was not able to directly deposit registration fees collected from participants for other events and as a result we are unable to use it for those events.
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Support

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RegOnline by Cvent10.0
Based on 1 answer
We've never had an issue they couldn't resolve in one phone call.
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Alternatives Considered

I would continue using ActiveNet over EMS only because it connects and talks back to Banner, which EMS currently lacks. Otherwise I am not sure I would choose it over anything else as the functionality isn't quite the same as the competition.
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We looked at EventBright as well as RegOnline. RegOnline was cheaper and offered more flexibility.
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Return on Investment

  • Not sure yet.
  • It is newer to me and my department.
  • Double data entry which is just extra man hours.
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  • RegOnline has been a major time-saver. Before RegOnline, we were getting emails and calls all through the registration window. Now, 99% of attendees are able to register independently and manage their own registrations.
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Pricing Details

ACTIVE Network

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

RegOnline by Cvent

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details