What users are saying about
13 Ratings
1 Ratings
13 Ratings
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Score 6.3 out of 101
1 Ratings
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Score 9.1 out of 101

Likelihood to Recommend

ACTIVE Network

Really like the appearance of reporting and the web booking.
No photo available

ThunderTix

We are a community theatre and ThunderTix works great for us. We would believe any type of organization that plans and runs events would find it as beneficial as we do.
Brian Buttrey profile photo

Pros

ACTIVE Network

  • Great resources for all kinds of fitness activities
  • Great features for race day
  • Easy to use navigation
Matt Graf profile photo

ThunderTix

  • Excellent customer service.
  • Listens and responds to customer suggestions and implements changes based on user community suggestions.
  • One of the easiest systems to use. We tried several and this was the easiest we found by far.
Brian Buttrey profile photo

Cons

ACTIVE Network

  • I really like the look and feel of ActiveNet Reporting, but it isn't extremely customizable. Maybe there is something I am missing, but other employees have shared that same feedback.
  • It would be nice to have the system synchronize with other software we use. (EMS, StarRez, etc.) When planning conferences, we currently have hotel guests and registration that we would like to share information for through each system. Currently it is just double data entry.
  • Would like to be able to add more resources and details to a room booking and have the corresponding departments be notified of the order/track inventory.
No photo available

ThunderTix

No answers on this topic

Likelihood to Renew

ACTIVE Network

No score
No answers yet
No answers on this topic

ThunderTix

ThunderTix 9.1
Based on 1 answer
We have been with them for over a decade and have no interest in leaving.
Brian Buttrey profile photo

Usability

ACTIVE Network

No score
No answers yet
No answers on this topic

ThunderTix

ThunderTix 9.1
Based on 1 answer
ThunderTix is designed to work where you need it to work regardless of device or platform.
Brian Buttrey profile photo

Support

ACTIVE Network

No score
No answers yet
No answers on this topic

ThunderTix

ThunderTix 9.1
Based on 1 answer
They are quick to respond to both calls and email. They also have a robust online set of documentation and tools that offer the possibility of finding your own answer. But, even if you don't use it, ThunderTix never asks the "did you check our online resources" questions. They never complain about emails or calls. They are there to help and do a fantastic job!
Brian Buttrey profile photo

Implementation

ACTIVE Network

No score
No answers yet
No answers on this topic

ThunderTix

ThunderTix 9.1
Based on 1 answer
It was an easy transition that took less than a month from planning to implementation
Brian Buttrey profile photo

Alternatives Considered

ACTIVE Network

I've not come across other things like ACTIVE Network. I was first introduced to it when I ran a half marathon that used ACTIVE Network to track participant progress. Since that time, I've used ACTIVE Network to read articles about training and running. It is a great tool for anyone interested in fitness.
Matt Graf profile photo

ThunderTix

We felt ThunderTix was easier to use not to mention lower in cost to us and to our patrons.
Brian Buttrey profile photo

Return on Investment

ACTIVE Network

  • Great user interface
  • Great features for participants and spectators
  • Great information for training athletes
Matt Graf profile photo

ThunderTix

  • It has reduced our administration time. We were doing a lot of manual work before. Patrons had to leave voice messages and we would return them.
  • It allows our patrons to self-service their own requests and get immediate service instead of waiting on us to return calls.
Brian Buttrey profile photo

Pricing Details

ACTIVE Network

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

ACTIVE Network Editions & Modules

ACTIVE Network
Additional Pricing Details

ThunderTix

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ThunderTix Editions & Modules

ThunderTix
Edition
Small Events
$391
Growing Business
$991
Established Business
$4391
Enterprise Level 1
$9991
1. per month
Additional Pricing Details
The monthly license price is based on the number of tickets allotted per month at each edition. The greater the plan, the greater number of tickets are available to sell per month of service. Editions are variable and can be upgraded and downgraded each month. For annual or seasonal events, accounts can be put into Maintenance Mode for $10/month after an event concludes until the time they are ready to sell again for the following year.

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