What users are saying about
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Top Rated
178 Ratings
22 Ratings
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Score 7.3 out of 100

PagerDuty

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Top Rated
178 Ratings
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Score 9 out of 100

Feature Set Ratings

    Workload Automation

    6.8

    ActiveBatch Workload Automation

    68%

    PagerDuty

    Feature Set Not Supported
    N/A
    ActiveBatch Workload Automation ranks higher in 6/6 features

    Multi-platform scheduling

    5.7
    57%
    9 Ratings
    N/A
    0 Ratings

    Central monitoring

    6.4
    64%
    11 Ratings
    N/A
    0 Ratings

    Logging

    7.8
    78%
    10 Ratings
    N/A
    0 Ratings

    Alerts and notifications

    6.4
    64%
    11 Ratings
    N/A
    0 Ratings

    Analysis and visualization

    8.8
    88%
    10 Ratings
    N/A
    0 Ratings

    Application integration

    5.7
    57%
    10 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • PagerDuty is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    6.2

    ActiveBatch Workload Automation

    62%
    11 Ratings
    9.0

    PagerDuty

    90%
    96 Ratings

    Likelihood to Renew

    ActiveBatch Workload Automation

    N/A
    0 Ratings
    9.1

    PagerDuty

    91%
    4 Ratings

    Usability

    7.3

    ActiveBatch Workload Automation

    73%
    3 Ratings
    10.0

    PagerDuty

    100%
    3 Ratings

    Support Rating

    4.0

    ActiveBatch Workload Automation

    40%
    2 Ratings
    8.9

    PagerDuty

    89%
    119 Ratings

    Implementation Rating

    ActiveBatch Workload Automation

    N/A
    0 Ratings
    10.0

    PagerDuty

    100%
    1 Rating

    Likelihood to Recommend

    ActiveBatch Workload Automation

    I can only speak for our environment, but it has allowed us to get away from the unfriendly Informatica PowerCenter workflow schedule. And coordination of Informatica/Tableau/ICEDQ has been a BIG help to us. We have not tried to drill down to the Informatica session-level of detail, just stayed with running workflows. The session-level logic seemed complicated.
    Michael Scocca | TrustRadius Reviewer

    PagerDuty

    I'm sure most IT support organizations need to use this tool or one like it to be able to alert people for assistance in outage situations. Multiple times we have had servers or even network devices giving us trouble and degrading service to our end customers. I am usually one of the multi-team staff that get paged to check devices for power, activity lights, and/or error logging. Not sure what else to say here. It's pretty straight forward to me
    Sanford Gallant | TrustRadius Reviewer

    Pros

    ActiveBatch Workload Automation

    • File management - moving, archiving, and folder cleanup are a drag-and-drop breeze. The visual representation of file management steps includes date/time filtering, file/folder/both specification, and recursion all in an easy and intuitive unit.
    • FTP/SFTP/FTPS - while one must still write the FTP scripts, the interface simplifies much of the infrastructure, allowing the developer to encapsulate the script text in a graphical package that is easy and intuitive.
    • PowerShell integration - for anything that isn't easy in ActiveBatch's GUI, simply drop in a PowerShell step and write the task in PoSh - anything returned from PoSh can then be used by the following steps.
    Grady Patterson | TrustRadius Reviewer

    PagerDuty

    • Alerting notifications is its best attribute; it will continue to make contact until the alert is acknowledged by a user.
    • The calendar view provides valuable information regarding who is on call by the team and their full contact information.
    • The application also lets you initiate a tech bridge meeting instantly and notifies all on-call users.
    David Melin | TrustRadius Reviewer

    Cons

    ActiveBatch Workload Automation

    • While I like being able to reuse scheduling objects and the like, more work needs to be done to help one not reinvent the same scheduling object without realizing it and to then find scheduling objects that have similar schedules even if they are worded slightly differently than what I'm expecting. It needs to be "smarter". It was easy to accumulate a pool of scheduling objects that while named differently, had exactly the same schedule. It was also hard to sift through to find the little differences between similarly named scheduling objects.
    • The logger had a clean enough interface but it could be more legible and offer contextual help to describe the messages one is reading. I remember trying to read black text on a medium gray background with Courier size 10-11 font. Not so easy to read quickly and to parse through the relevant parts. I think some selective color coding would be good and links to message definitions or any form of further information would be nice. Maybe the ability to export the log file to various formats would also be helpful.
    • I don't remember a dashboard that at a glance on the top level would highlight what jobs failed completely and which jobs might have warnings or non-critical errors. I got emails because I defined to get them. Maybe again if there was a way to color-code the type of error would be good nice-to-have.
    Anonymous | TrustRadius Reviewer

    PagerDuty

    • When getting a phone call, PagerDuty doesn't seem to allow acknowledgments of alerts through the phone, which it says it does. I constantly receive a message that it was updated by another person - when in reality, it wasn't.
    • Smarter notifications. If an alert was snoozed for a time, when it comes back, it sends out another alert. It should, I think, send a message asking if the alert is still an issue and give the option to close.
    • Make schedule changes more intuitive.
    • One button to acknowledge and close an alert.
    Rob Sutherlin | TrustRadius Reviewer

    Pricing Details

    ActiveBatch Workload Automation

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    ActiveBatch Workload Automation Editions & Modules

    Additional Pricing Details

    PagerDuty

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 per month

    PagerDuty Editions & Modules

    Edition
    Free$01
    Professional$192
    Business$393
    Digital OperationsContact sales team
    1. per month
    2. per 5 users/per month
    3. per user/per month
    4. none
    Additional Pricing Details

    Likelihood to Renew

    ActiveBatch Workload Automation

    No score
    No answers yet
    No answers on this topic

    PagerDuty

    PagerDuty 9.1
    Based on 4 answers
    Understanding when the customer experience is degraded is essential to our business. Everyone understands how to use PagerDuty and it is integrated with our playbooks for responding to emergencies. PagerDuty is reliable, and provides the features we require.
    Anonymous | TrustRadius Reviewer

    Usability

    ActiveBatch Workload Automation

    ActiveBatch Workload Automation 7.3
    Based on 3 answers
    ActiveBatch's usability is where it shines. It is pretty straight-forward to learn and administer. Our engineers like it because you can use a GUI to manage it or leverage the command line & api's. You can also create templates or clone existing "jobs" so you don't have to recreate the wheel. It is easy to chain jobs together to make them run in a specific sequence as well.
    Mark McCully | TrustRadius Reviewer

    PagerDuty

    PagerDuty 10.0
    Based on 3 answers
    As I've been using this app for the last 3 years, I would like to see a few additions, like exposing the "create slack channel" option from the mobile app, rather than just from the PD website from the specific incident
    Dawud Bey | TrustRadius Reviewer

    Support Rating

    ActiveBatch Workload Automation

    ActiveBatch Workload Automation 4.0
    Based on 2 answers
    We have been pretty happy with ActiveBatch support so far. Luckily, we have not had any major issues with it - so we haven't logged a lot of support tickets. The response time to tickets is about average and the level of expertise of the support engineers seems about average as well. Our sales team has been helpful in getting faster responses when necessary as well.
    Mark McCully | TrustRadius Reviewer

    PagerDuty

    PagerDuty 8.9
    Based on 119 answers
    PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    ActiveBatch Workload Automation

    We looked at several other workload automation solutions and hands down we all looked at each other after seeing the demo and we all understood the genius of the application. To be honest we were all stunned and talked about it for weeks afterward. It didn't even compare to the other platforms we had demos of. We knew instinctively that this was the one.
    Steve Schneider | TrustRadius Reviewer

    PagerDuty

    There is too little of a difference between OpsGenie and PagerDuty. Both tools are really great and do the job they promise very well. If I had to choose, I'd go with PagerDuty. This is not because of any features or because it's better. It is because I've been using it for the last couple of years, and it has served my team very well.
    Hakim Rouatb | TrustRadius Reviewer

    Return on Investment

    ActiveBatch Workload Automation

    • ActiveBatch [Workload Automation] has increased our nightly processing stability exponentially. Our prior automation software was unreliable and often failed without explanation. Since moving to ActiveBatch [Workload Automation] we have had incredible stability, and any nightly processing errors that happen now are attributed to a cause other than automation. It's the most reliable software we currently use at our company.
    Anonymous | TrustRadius Reviewer

    PagerDuty

    • Saved about $50k USD per annum on event management only. This does not include all the additional benefits of things like on-call, automated escalations, etc. we did not have previously.
    • Reduced on prem infrastructure footprint by about $6k USD a month.
    Anonymous | TrustRadius Reviewer

    Screenshots

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