ActiveBatch Workload Automation vs. PagerDuty

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ActiveBatch Workload Automation
Score 8.6 out of 10
N/A
ActiveBatch from Advanced Systems Concepts in New Jersey is IT workload automation software.N/A
PagerDuty
Score 8.7 out of 10
N/A
PagerDuty is an IT alert and incident management application from the company of the same name in San Francisco.
$25
per month per user
Pricing
ActiveBatch Workload AutomationPagerDuty
Editions & Modules
No answers on this topic
Professional
$25
per month per user
Business
$49
per month per user
Digital Operations
Contact Sales
Offerings
Pricing Offerings
ActiveBatch Workload AutomationPagerDuty
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details16% discount for annual pricing. AIOps Add-On available for $499 for 10k events per month. Add-On Runbook Automation for Incident Response available at $71 per user / per month.
More Pricing Information
Community Pulse
ActiveBatch Workload AutomationPagerDuty
Top Pros
Top Cons
Features
ActiveBatch Workload AutomationPagerDuty
Workload Automation
Comparison of Workload Automation features of Product A and Product B
ActiveBatch Workload Automation
9.6
22 Ratings
16% above category average
PagerDuty
-
Ratings
Multi-platform scheduling9.620 Ratings00 Ratings
Central monitoring9.622 Ratings00 Ratings
Logging9.721 Ratings00 Ratings
Alerts and notifications9.622 Ratings00 Ratings
Analysis and visualization9.721 Ratings00 Ratings
Application integration9.621 Ratings00 Ratings
Best Alternatives
ActiveBatch Workload AutomationPagerDuty
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Apache Airflow
Apache Airflow
Score 8.5 out of 10
Freshservice
Freshservice
Score 8.7 out of 10
Enterprises
Redwood RunMyJobs
Redwood RunMyJobs
Score 9.4 out of 10
Freshservice
Freshservice
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ActiveBatch Workload AutomationPagerDuty
Likelihood to Recommend
9.6
(23 ratings)
8.7
(138 ratings)
Likelihood to Renew
-
(0 ratings)
8.5
(6 ratings)
Usability
8.4
(2 ratings)
7.3
(4 ratings)
Support Rating
1.0
(1 ratings)
9.0
(85 ratings)
Implementation Rating
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
ActiveBatch Workload AutomationPagerDuty
Likelihood to Recommend
Redwood Software
Any large business or organisation that wants to manage their workload effectively and with the least amount of room for error might choose the ActiveBatch Automation tool. Being a consultant I feel that It aids in task automation and has the flexibility to change in response to varying company requirements. It helps to save huge time by doing all the repetitive tasks on daily basis. During the patching activity the schedulers can be stopped. It also help by alerting us if any system/job is down so that SLA can be saved. Overall ActiveBatch Automation stands as a dependable cornerstone for ensuring the seamless operation of our tasks.
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PagerDuty
I've used ICM in the past which has been a very Microsoft product with everything thrown into a blender. So, PD implementation is a breath of fresh air with focused pages to achieve the end goal. If the goal is to collaborate on issues across the organization, PD might not be the best solution but within specific teams, PD excels at it.
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Pros
Redwood Software
  • Businesses can use ActiveBatch to plan tasks based on parameters like frequency, dependencies, and the time of day. By automating typical actions like backups and data transfers, businesses can make sure that crucial operations go off without a hitch.
  • Multiple systems and apps can be used in complicated workflows that ActiveBatch can automate. For instance, it can automate a workflow for processing orders from beginning to end, from the customer order through inventory control and delivery through the processing of invoices and payments.
  • Files can be sent between many platforms and systems safely with ActiveBatch. Transfers to cloud-based storage systems like Amazon S3 and Microsoft Azure are also included in this. SFTP and FTP transfers are also included.
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PagerDuty
  • Alerting notifications is its best attribute; it will continue to make contact until the alert is acknowledged by a user.
  • The calendar view provides valuable information regarding who is on call by the team and their full contact information.
  • The application also lets you initiate a tech bridge meeting instantly and notifies all on-call users.
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Cons
Redwood Software
  • On RARE occasions, have seen scheduling properties changed that don't take effect.
  • Simpler to understand/more robust reporting options would be nice to have.
  • Maybe I'm missing something, but why doesn't the Instances view show completion time? Just execution time and duration.
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PagerDuty
  • When getting a phone call, PagerDuty doesn't seem to allow acknowledgments of alerts through the phone, which it says it does. I constantly receive a message that it was updated by another person - when in reality, it wasn't.
  • Smarter notifications. If an alert was snoozed for a time, when it comes back, it sends out another alert. It should, I think, send a message asking if the alert is still an issue and give the option to close.
  • Make schedule changes more intuitive.
  • One button to acknowledge and close an alert.
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Likelihood to Renew
Redwood Software
No answers on this topic
PagerDuty
They have been rock solid for us thus far and are not very expensive and to be honest no time to evaluate other software at this point.
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Usability
Redwood Software
We can easily add new plans/jobs in our batch schedules. Also, coordination with reporting and QA jobs is simple to do. Building schedules, restarting jobs, triggering dependencies is easy to understand. The system is very stable and allows us to easily see overall processing times.
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PagerDuty
The UI is more complex than I would like. Part of the challenge is that most users use PagerDuty infrequently; I don't remember how I changed a policy last time. Another part of the challenge is that some users expect alerting to be a trivial feature, and are reluctant to invest any time in reading the documentation.
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Support Rating
Redwood Software
My colleague contacted them directly, I only know hearsay on this but it was not good.
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PagerDuty
PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.
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Implementation Rating
Redwood Software
No answers on this topic
PagerDuty
When I setup notifications to PD thru the Python API I was impressed with the ease with which I could set up the software/service.
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Alternatives Considered
Redwood Software
The workload automation solution is based on the specific needs of an organization, as well as the features, capabilities, and costs of various solutions. A thorough evaluation process and consideration of these factors can help ensure the selection of a solution that aligns with overall business objectives and meets the specific needs of the organization.
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PagerDuty
I have not use the 2 technologies for as long as I have used PagerDuty but in my opinion PagerDuty makes things a lot easier. The other tools got the job done and got alerts out but PagerDuty just seemed to make the setup for on-call alert schedules and integrations easier than the others. This isn't to say the others are difficult, just that PagerDuty was slightly better. I also have noticed that more tools have options to integrate to PagerDuty over the other tools.
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Return on Investment
Redwood Software
  • I have not run numbers to determine hard impact, but a quick estimate is that at least one job is running for a average of about 6 hours per day - that 6 hours, if done by hand, would equate to about 30 - 40 hours per day (and in some cases, could not be duplicated manually, as the job repeats faster than a person could accomplish one cycle.)
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PagerDuty
  • Allow our service to be available 24/7 with minimal downtime, improving customer experience
  • Monitor incidents and allow us to customize/schedule alert notifications, making engineers' jobs easier and preventing turnover
  • Prevent SEVs that could deteriorate, bring down our service, and cost us millions of dollars from loss in bookings
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ScreenShots

PagerDuty Screenshots

Screenshot of Work incidents from wherever you are (shown: Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of Better understand related incidents using Machine Learning with Technical Service DependenciesScreenshot of Get a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.