What users are saying about
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Top Rated
349 Ratings
7 Ratings

ActiveCampaign

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Top Rated
349 Ratings
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Score 8.8 out of 100
7 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

ActiveCampaign

I cannot speak for larger companies, but for a smaller company like ours, the automation / CRM native to [ActiveCampaign] work well for us. If you're not already on another CRM and plan to build out your marketing, automation and lead/sale management in one tool, it's worth it.
Aaron Steinberg | TrustRadius Reviewer

Flowlu

Our customers mostly contact our company through on-site chat. If we are offline, Flowlu allowed us to set an automated task assigned to a specific account manager with [an] automated follow-up email sent to the customer.Import our existing customer database took less than [a] few minutes with help of auto-assigned CSV fields.Userfriendly [design] contributes to easy handling for the less tech-savvy users.
Alexei Propartovich | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ActiveCampaign
8.2
Flowlu
WYSIWYG email editor
ActiveCampaign
8.0
Flowlu
Dynamic content
ActiveCampaign
8.4
Flowlu
Ability to test dynamic content
ActiveCampaign
7.8
Flowlu
Landing pages
ActiveCampaign
6.6
Flowlu
A/B testing
ActiveCampaign
8.4
Flowlu
Mobile optimization
ActiveCampaign
8.1
Flowlu
Email deliverability reporting
ActiveCampaign
8.7
Flowlu
List management
ActiveCampaign
8.4
Flowlu
Triggered drip sequences
ActiveCampaign
9.3
Flowlu

Lead Management

ActiveCampaign
7.9
Flowlu
Lead nurturing
ActiveCampaign
7.9
Flowlu
Lead scoring and grading
ActiveCampaign
8.0
Flowlu
Data quality management
ActiveCampaign
7.5
Flowlu
Automated sales alerts and tasks
ActiveCampaign
8.3
Flowlu

Campaign Management

ActiveCampaign
7.7
Flowlu
Calendaring
ActiveCampaign
7.0
Flowlu
Event/webinar marketing
ActiveCampaign
8.5
Flowlu

Social Media Marketing

ActiveCampaign
8.1
Flowlu
Social sharing and campaigns
ActiveCampaign
8.5
Flowlu
Social profile integration
ActiveCampaign
7.6
Flowlu

Reporting & Analytics

ActiveCampaign
7.9
Flowlu
Dashboards
ActiveCampaign
8.1
Flowlu
Standard reports
ActiveCampaign
7.9
Flowlu
Custom reports
ActiveCampaign
7.8
Flowlu

Platform & Infrastructure

ActiveCampaign
8.4
Flowlu
API
ActiveCampaign
8.6
Flowlu
Role-based workflow & approvals
ActiveCampaign
7.8
Flowlu
Customizability
ActiveCampaign
8.6
Flowlu
Integration with Salesforce.com
ActiveCampaign
8.3
Flowlu
Integration with Microsoft Dynamics CRM
ActiveCampaign
8.6
Flowlu
Integration with SugarCRM
ActiveCampaign
8.4
Flowlu

Project Management

ActiveCampaign
Flowlu
8.7
Task Management
ActiveCampaign
Flowlu
9.1
Resource Management
ActiveCampaign
Flowlu
8.3
Gantt Charts
ActiveCampaign
Flowlu
9.2
Scheduling
ActiveCampaign
Flowlu
9.0
Workflow Automation
ActiveCampaign
Flowlu
8.8
Team Collaboration
ActiveCampaign
Flowlu
8.2
Support for Agile Methodology
ActiveCampaign
Flowlu
9.0
Support for Waterfall Methodology
ActiveCampaign
Flowlu
8.3
Document Management
ActiveCampaign
Flowlu
8.9
Email integration
ActiveCampaign
Flowlu
8.6
Mobile Access
ActiveCampaign
Flowlu
9.2
Timesheet Tracking
ActiveCampaign
Flowlu
8.6
Change request and Case Management
ActiveCampaign
Flowlu
9.0
Budget and Expense Management
ActiveCampaign
Flowlu
8.2

Professional Services Automation

ActiveCampaign
Flowlu
8.3
Quotes/estimates
ActiveCampaign
Flowlu
8.3
Invoicing
ActiveCampaign
Flowlu
7.9
Project & financial reporting
ActiveCampaign
Flowlu
8.6
Integration with accounting software
ActiveCampaign
Flowlu
8.3

Pros

ActiveCampaign

  • They have incredible customer service. There is a chat option right in your account, they are quick to reply, and always so kind and patient.
  • The whole system is so user friendly. Campaigns/emails are easy to write and design, and segments and tags are easy to manage.
  • I can also create incredibly good looking lead pages right in my account. They are quick to make because AC's templates are all really wonderful. Saves me a lot of time!
Cora Matheson | TrustRadius Reviewer

Flowlu

  • Access [to] email within the Flowlu application is great so you do not have to just in different browsers.
  • Record list is [a] great feature, you can customize it by just drag and drop and yes you can hide it from users you not willing to view.
  • Project management is superb along with CRM.
Dr. Irfan Mohd | TrustRadius Reviewer

Cons

ActiveCampaign

  • I wish that I could use my own IP and a third party tool like SendGrid to manage deliverability
  • Some of the contact search capabilities are lacking
  • Ability to add additional users for a small fee would be preferable to needing to upgrade for a substantial monthly additional fee
Anonymous | TrustRadius Reviewer

Flowlu

  • Flowlu needs to work on exporting data as pdf files or printable options.
  • It would be great to have [a] customer dashboard.
  • If live chat provided to [the] website will be great.
Dr. Irfan Mohd | TrustRadius Reviewer

Likelihood to Renew

ActiveCampaign

ActiveCampaign 9.1
Based on 9 answers
For our clients (Course creators, event hosts & managers, business leaders that have existing marketing in place and want to grow past 6 & 7 figures), we highly recommend ActiveCampaign, because:
  • Broad capabilities - ability to create individual emails to specific segments (the right people) at the right time (predictive sending for the greatest likelihood of conversion) and automated flows so that our clients are generating revenue
  • Integrations - We run ads for our clients, and ActiveCampaign automatically creates dynamic audiences for our social media platforms so that our ads are going to audiences that have just opened or clicked emails (or that follows up with people who haven't engaged). The number of programs that ActiveCampaign connects to makes the marketing a seamless experience for our clients.
  • Visualization of data - With the flow builder, you can see where people are in the process, what tags are being applied overall - makes it so much easier to create email marketing solutions for clients.
  • Reporting - The ability to see specific open, click, and conversion rates in one place.
  • Outstanding customer support - Having the ActiveCampaign team behind you makes it easy to recommend and use it for clients.
page V | TrustRadius Reviewer

Flowlu

Flowlu 9.0
Based on 1 answer
I have found Flowlu while searching [for] a collaborative tool for a friend's non-profit organization. As I read the description and made a trial test, I fell in love with the tool. So we are definitely going to renew. Not only because the delivered solutions are great but also because Flowlu's roadmap seems very [promising].
Alexei Propartovich | TrustRadius Reviewer

Usability

ActiveCampaign

ActiveCampaign 8.0
Based on 26 answers
Very easy to use. I only give it a 9 instead of 10 because it would be best if you have some marketing knowledge before you start using it. Even if it's just a basic understanding of terms and best practices. However, the chat support is great and they even offered to send me videos of them doing what I needed help with.
Chesare Johnson | TrustRadius Reviewer

Flowlu

Flowlu 9.2
Based on 7 answers
Is there an ability for a custom on-boarding for a new member? I don’t know [because] I am using the software solo. But this is the one I can see that will happen in the future. What If I add another team, I don’t want to teach everything from ground up. Maybe that’s why there is KB? I don’t know. So at least have the onboarding questionnaire if we are a solo or a team, then based on the answer, certain apps will be turned off by default but users can always toggle them all on if they want so. Again, I am still learning the software so maybe these functionality is hidden somewhere there I just don’t know.
Paul Zabala | TrustRadius Reviewer

Reliability and Availability

ActiveCampaign

ActiveCampaign 9.2
Based on 3 answers
I've never had ActiveCampaign down for maintenance. I'm sure they update things, but they always seem to manage to stay live. Also, I've had very few errors, if any. None come to mind. This might be to due to the fact I focus on building things as simply as possible, but I also believe it's due to the quality of the software.
Ben Marcoux Roofing Lead Generation Expert | TrustRadius Reviewer

Flowlu

No score
No answers yet
No answers on this topic

Performance

ActiveCampaign

ActiveCampaign 7.7
Based on 3 answers
ActiveCampaign works seamlessly with the other tools I use. It integrates directly with most. And if no direct integration is available, there is almost always one you can make using Zapier. I've yet to run into a technical error that prevented me from doing something I wanted to be able to do.
Ben Marcoux Roofing Lead Generation Expert | TrustRadius Reviewer

Flowlu

No score
No answers yet
No answers on this topic

Support Rating

ActiveCampaign

ActiveCampaign 6.9
Based on 29 answers
The chat is great and it’s pretty fast, I personally would like a phone agent at times to facilitate the process yet that’s just my preference; Again, the chat agents are quick, effective and do the actual work that support agents are hired to do. I’m happy with my subscription
Anonymous | TrustRadius Reviewer

Flowlu

Flowlu 9.5
Based on 7 answers
I wrote to support with two small questions. There is a chat/mail function within the app that makes it easy to contact Flowlu. The answers from the support team came within a few hours and contained the information I needed to solve my problem. There was no need to ask again.
Steffen Fasselt | TrustRadius Reviewer

Implementation Rating

ActiveCampaign

ActiveCampaign 7.7
Based on 5 answers
Very satisfied with our implementation in our professional medical practice, allowing us to be on top of client service, and not miss out on crucial information and insights. Marketing is often neglected in professional practices and ActiveCampaign solved this problem with aplomb.
William Ainslie | TrustRadius Reviewer

Flowlu

No score
No answers yet
No answers on this topic

Alternatives Considered

ActiveCampaign

I've used many ESP and CRM software that TrustRadius does not have listed (such as Kartra, ConvertKit, etc.). ActiveCampaign beats all of this in price, user-friendly implementation, ability to easily create complex subscriber-responsive campaigns/automation, and more.
Anonymous | TrustRadius Reviewer

Flowlu

Trello is very nice, but Flowlu has more complete modules that can reduce the number of tools that we use to manage the business.
Alexandre Pyrrho | TrustRadius Reviewer

Scalability

ActiveCampaign

ActiveCampaign 9.2
Based on 2 answers
I've tried several of the email services available today. ActiveCampaign makes it easy and fast to get set up. And they have some of the best email deliverability available today as well. That's really important when it comes to email marketing, because winding up in spam or promotion folders makes your email marketing efforts and uphill battle.
Ben Marcoux Roofing Lead Generation Expert | TrustRadius Reviewer

Flowlu

No score
No answers yet
No answers on this topic

Return on Investment

ActiveCampaign

  • The ROI has been in my time. Its pretty easy to use and setup.
  • The live chat support is really helpful. The support staff seem to be really good. They quite often send short video screen recordings to show me how to do something.
Jim Harshaw Jr | TrustRadius Reviewer

Flowlu

  • Flowlu has provided us with [a] solution of perfect managing our business [without] wasting time on tracking so it's a positive impact if ROI is considered.
  • As of now, we don't see any negative impact, as our [workflow] is very smooth with Flowlu.
Dr. Irfan Mohd | TrustRadius Reviewer

Screenshots

Pricing Details

ActiveCampaign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ActiveCampaign Editions & Modules

Edition
Lite$9.001
Plus$492
Professional$1293
Enterprise$2294
  1. Per Month [3 Users]
  2. Per Month [25 Users]
  3. Per Month [50 Users]
  4. Per Month [Unlimited Users]
Additional Pricing Details

Flowlu

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Flowlu Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ActiveCampaign
9.0
Flowlu
9.5

Likelihood to Renew

ActiveCampaign
9.1
Flowlu
9.0

Usability

ActiveCampaign
8.0
Flowlu
9.2

Reliability and Availability

ActiveCampaign
9.2
Flowlu

Performance

ActiveCampaign
7.7
Flowlu

Support Rating

ActiveCampaign
6.9
Flowlu
9.5

Implementation Rating

ActiveCampaign
7.7
Flowlu

Scalability

ActiveCampaign
9.2
Flowlu

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